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Reviews of Travelodge Haverhill

2.5 out of 5
Travelodge Haverhill
Phoenix Road,, Haverhill, ENG

Reviews

7.6

Good

Rating 10 - Excellent. 2 out of 8 reviews" "
Rating 8 - Good. 3 out of 8 reviews" "
Rating 6 - Okay. 2 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Matthew

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It's a fairly standard hotel, mostly populated by contractors, lorry drivers and people visiting the industrial estate it sits on. It has minimal facilities, no gym, no irons in rooms, no air con. Rooms on the upper floors are provided with a small fan. All rooms have small panel heaters. The morning breakfast is limited but the usual cooked breakfast options you'd expect, as well as a small selection of cereal, fruit and yoghurts.
Stayed 1 night in Nov 2023

6/10 Okay

Emmanuel

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Overall pricey
Lift not working and tummy hurting since breakfast. Overall pricey for a basic room. On a positive note friendly and helpful staff
Stayed 1 night in Nov 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Sep 2023

10/10 Excellent

Rebekah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to all the staff we met on our visit. The reception staff last night were cheerful and friendly. It really makes all the difference when you’re tired and weary. They were helpful in guiding us to our room which was spacious, clean and tranquil. Delicious buffet breakfast always starts the weekend off right and checkout was simple. Fab stay and will definitely be back!
Stayed 1 night in Aug 2023

8/10 Good

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I would like to mention was the fact it was difficult to find a staff member in the morning to report an incident too At 5.50am I had someone trying to gain access to my room and when I challenged him he tried to make out he was at the wrong door, When he left he did not go in the direction of where he said his room was instead went back toward the stairs. The point of this is, I would like to see a contact number clearly displayed in the rooms to enable guests to contact someone, Should I have been female this could have been very disturbing.
Stayed 1 night in Jul 2023

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, good value and comfortable
Stayed 1 night in Apr 2022