All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff was very friendly- will stay there again.
Elizabeth Anna
Stayed 1 night in Apr 2024
6/10 Okay
Denise
Travelled with family and small children
26 Apr 2024
The cleaning lady was rude & didn’t clean our room one day & requested two ceiling tiles falling in the bathroom & I was told they are on their way& never showed up for 3 days they were still falling when we checked out
Denise
Stayed 4 nights in Apr 2024
Response from AGM on 26 Apr 2024
Thank you for taking the time to review our hotel. Our sincere apologies for the issues you encountered from the ceiling tiles to the housekeeper. We will share your feedback with our team and can assure what you experienced was an isolated incident.
It’s very clean property and very easy to find a parking
Sandeep
Stayed 7 nights in Mar 2024
Response from AGM on 22 Apr 2024
Thank you for your review!
6/10 Okay
Sarah
Travelled with family
2 Apr 2024
Disliked: Property conditions & facilities
Absolutely NO water pressure nor hot water regardless of time. Showers were moldy and curtain was half attached to wall so they fell open repeatedly. Found hair in shower and several towels… Staff was nice
Sarah
Stayed 4 nights in Mar 2024
Response from AGM on 22 Apr 2024
Thank you for your review! We will share your feedback with our team.
The only thing negative about this property is when it’s morning and they come to make your room, they won’t wait for your response and then just barge in - they should wait instead of just barging in. Invasion of privacy- and as a management you guys should teach your staff this. If someone is sleeping- they start knocking at 10 and saying “house keeping” and if you don’t respond they just barge in .. i had a toddler with me and i didn’t feel comfy
Hamza
Stayed 5 nights in Mar 2024
Response from agm on 22 Apr 2024
Thank you for your review! We will share your feedback with our team.
8/10 Good
Iesha
Travelled with family
27 Mar 2024
Liked: Cleanliness, amenities
One elevator and no parking very crowded
Iesha
Stayed 7 nights in Mar 2024
Response from AGM on 22 Apr 2024
Thank you for your review. We are working on getting the other elevator fixed. We will share your feedback with our team
Good stay but make sure you have a car or it can be very inconvenient
Yazad
Stayed 5 nights in Mar 2024
Response from Ashley A on 15 Mar 2024
Dear Yazad, Thank you for staying with us and taking the time to post your review! I'm glad that you enjoyed your stay with us - and definitely agree that access to our location does require a vehicle. There are also ample Ubers and Lyfts in the area if needed! Hope to see you again soon!
The worst Holiday Inn Express I have ever stayed at. Staff was not friendly. The lady in the breakfast room was obnoxious. TV didn’t work. Cleaning staff was rude. This hotel is a total clown show!
Alan
Stayed 6 nights in Mar 2024
Response from Ashley A on 13 Mar 2024
Dear Alan, Thank you for sharing your feedback. I am so disappointed to learn about your experience with our team - this is certainly not the impact we want to leave on our guests. I will certainly share your comments internally, and if there is anything further that you wish to discuss regarding your stay, please do not hesitate to reach out to me directly. I hope that we can find a solution and/or have the opportunity to accommodate you again in the future and reverse your first impression of our hotel. Thank you,
Dear Charles, Thank you for staying with us, and for taking the time to post your review! I'm so pleased to see that you had a great stay, and particularly that our staff was able to exceed expectations! Looking forward to seeing you again soon!
Dear Ruth-Ellen, I know we have spoken privately regarding your stay, and again, I want to let you know that I am deeply sorry about the inconveniences incurred during your time with us. I hope that we were able to resolve in an amicable and acceptable manner, and I hope that you will consider giving us a future opportunity to reverse your first impression of our hotel.
Hotel was clean, room was comfy, staff was helpful and pleasant. Hot breakfast was great. Unfortunately a plumbing issue the day of our check in made for no hot water that day nor the next, but was no fault of the staff. Bad timing for guests for sure. Would stay here again as long as the hot water came back!
Jonathan
Stayed 1 night in Feb 2024
Response from AGM on 5 Mar 2024
Thank you for your review. Our sincere apologies for the issues you encountered. Our hot water is back and running normally. We will share your feedback with our team and ensure what you experienced is an isolated incident.
The elevator was not working and caused us lots of inconvenience during my sisters wedding. It had 15-20 min wait times and got us late to then main ceremony. Was a big disappointment and frustrating and lots of stress and aches
Haider
Stayed 3 nights in Feb 2024
Response from AGM on 5 Mar 2024
Thank you for your review. Our sincere apologies for the issues you encountered. We will share your feedback with our team and ensure what you experienced is an isolated incident.
I was surprised how nice the room was. The bed and pillows were super comfortable. The breakfast was outstanding especially loved thr pancake machine. Would definitely recommend anyone to stay at this location.