Hotel dengan Kolam Renang di Hatfield

"Here’s a more polished and professional version that still conveys your disappointment: It was my first time in London, and I chose this hotel primarily because of its excellent location, which did not disappoint. The hotel itself has great potential, and the facilities were enjoyable. Unfortunately, my experience was negatively impacted by the service at the front desk. I found several staff members to be unprofessional and unhelpful, which made what should have been an exciting trip much...

"The nice warm pool, sauna and steam room was a real treat after all the walking around the city. Beautiful views of the river from the rooms."

"Sadly the stay wasn't great. The room had faulty hot water, the toilet kept running on and there was loud music playing into the early hours. When I raised it with staff upon check out, they said simply, 'please let us know earlier next time'. I'd checked in late, was tired and didn't want to change rooms by the time I realised all of the above. Poor show."

"Great location to explore London!"

"Camera non pulitissima e servizio giornaliero di pulizia un po’ scadente. Pigiama nn piegato, teiera non lavata, pulizia del lavabo approssimativa. Manca lo scopino per pulire il wc e condividendo la stanza e’ un problema. Colazione ottima e personale molto gentile"

"I was disappointed to find that there were no water or amenities refills on my last day. As these are basic expectations for any hotel stay, I was surprised that they weren’t provided. I hope this can be addressed for future guests. This keeps the feedback clear and constructive! Frankly, this will be my last visit to Novotel."

"Safe and family friendly"

"Great place to stay! Close to the train and very clean and quiet."