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Reviews of Diamond Plaza Hatyai Hotel

3 out of 5
Diamond Plaza Hatyai Hotel
62 Nipat U-Thit Road 3, Hat Yai

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 30 reviews" "
Rating 8 - Good. 14 out of 30 reviews" "
Rating 6 - Okay. 7 out of 30 reviews" "
Rating 4 - Poor. 4 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Wai Sum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Very nearby to Lee Garden Hotel, Kim Yong Market and convenient shop just only 5 minutes walking distance, very convenient. But the room furnishings are very old especially hair dryer model, toilet ceiling leaking mark and wardrobe. The cleanliness also needs to be improved, I noticed a little cockroach on the TV table area.
Stayed 2 nights in Apr 2019
Response from Ms.SOM on 3 May 2019
thank you for stay with us

8/10 Good

Yew Nee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from MS.SOM on 3 May 2019
thank you for stay with us Diamond plaza hotel

8/10 Good

NG

Liked: Cleanliness, room comfort
Need more charging plug
Will be perfect if there is more than 1 charging plug !!
Stayed 2 nights in Mar 2019
Response from ms.som on 30 Mar 2019
thank you for stay Diamond Plaza Hotel

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Was a disappointment staying there. The door lock wasn’t in good condition.
Stayed 3 nights in Feb 2019
Response from MS.SOM on 7 Mar 2019
Thank you for stay at Diamond Plaza hotel

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
hotel convenient to night market and muslim food nearby.
Stayed 1 night in Feb 2019
Response from MS.SOM on 11 Feb 2019
Thank you for stay with us.See you next trip

8/10 Good

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from MS.SOM on 25 Feb 2019
Thank you for stay at Diamond plaza hotel

4/10 Poor

Maneerathana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not recommended!!
Stayed 2 nights in Dec 2018
Response from MS.som on 25 Feb 2019
Thank you for stay at Diamond plaza hotel

4/10 Poor

Mohd Hafizul

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2018
Response from MS.SOM on 13 Feb 2019
thank you for stay with us.See you again next time

10/10 Excellent

Eleeza, Kelantan, kbr

Liked: Cleanliness, property conditions & facilities, room comfort
Overall about hotel facilities is good to excelent.. Just a walking distance to Lee Garden Plaza, Hatyai Junction and other attractions but the staff at the receptionist is quite unfriendly except the housekeeping
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient
near town centre shopping area as well.goood.convenient
Stayed 2 nights in Sep 2018
Response from Ms.Som on 22 Sept 2018
Thank you stay with us Diamond plaza Hotel. See you next time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Ms.Som on 7 Sept 2018
thank you for stay with us. See you next time.

8/10 Good

effendy

location was good & near to night market,,,,,just a walking distance.
Stayed 3 nights in Aug 2018
Response from Ms.Som on 22 Sept 2018
Thank you for stay with us Dianond plaza hotel See you next time.

10/10 Excellent

Khor, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Daimond discovery
It truly was a diamond discovery for us. We passed this hotel many times but this is the first time staying here.Told my friends about this and they will be definately staying here. Rooms are big. The staff are very helpful.We booked 3 rooms and my friends are really happy about this. We'll be coming back.
Stayed 2 nights in Aug 2018
Response from Ms.Som on 7 Sept 2018
Thank you for stay with us and thank you again for your comment. See you next time

10/10 Excellent

KHAIRUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from Ms.Som on 12 Aug 2018
Thank you very much for stay with us Diamond plaza hotel .See you next time.

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018
Response from Ms.Som on 12 Aug 2018
Thank you for stay with us Diamond plaza Hotel See you next time.

6/10 Okay

Zaid, Kuala Lumpur

Disliked: Staff & service, property conditions & facilities
Decent hotel near the city centre
Most of the staff speak litle english The room was run down The water in the bathroom look yellowish and got a taste of chlorine
Stayed 1 night in May 2018

4/10 Poor

Robert K

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location but safety a concern
Location good. But safety a concern as the fire stairs were used for storage and there was no fire detection or sprinklers, only a manual fire alarm
Response from ms.som on 19 Apr 2018
Thank you for stay here and your comment we will inform my boss to settlement.

6/10 Okay

Teoh

Liked: Staff & service
Disliked: Cleanliness
Response from MS.Som on 19 Apr 2018
Thank you for stay here . See you next time.

8/10 Good

Emily

Liked: Cleanliness, staff & service, room comfort
Location
Nothing to shout about for the price and area. As it's close to the shopping heaven. Will come back for its location.
Response from Ms.Som on 2 Apr 2018
Thank you for stay here. Welcome to Diamond plaza again next time. Sincerely yours, MS.Kalasom

6/10 Okay

YEOW HWA

Liked: Room comfort
Stayed 3 nights in Jan 2018
Response from Ms.Som on 19 Jan 2018
thank you for stay at Diamond plaza

8/10 Good

Jr, HatYai

Liked: Staff & service
Disliked: Property conditions & facilities
Nice Hotel close to Lee Garden
Very Nice Staff Service Very Nice Location Easy to get transport
Stayed 1 night in Dec 2017
Response from Ms.Som on 19 Jan 2018
thank you for your comment , we will improve in future . and thank you again for stay at Diamond plaza hotel

6/10 Okay

lee sha

Liked: Cleanliness
Short getaway in hadyai
Good stay in the hotel

2/10 Terrible

SS, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very near to shopping areas.
Bad experience: 1. Requested for 2 double bed for 2 rooms but given twin beds for both rooms. Hotek reception just said in Hatyai double bed means twin beds. Rubbish. 2. Ask for direction to go to temple not helpful at all and tell me to go ask Tuktuk. Very poor work attitude & always very rude and unfriendly. 3. Ask Reception to book taxi from Hotel to airport. 1 staff said they'll charge 400 baht and another staff charge 450 baht. Ask them why different charges, 1 staff just said because Public Holiday and also was told on 31 Jan Public Holiday that's why price increase. I think not true. 4. My hotel room and outside my room got plenty of cockroaches.

8/10 Good

Firdaus, spore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Satisfied with the hospatality of the staff.Generally easily access to restaurants.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel easy access to travel spot
The hotel is closed to travel spot such as Lee Garden, Kim Yong Market. It also allow early check in as we travel by bus and the hotel was considerate. Fast check in and check out also add point to their service. It would more better if the hotel can offer breakfast or welcome drink when we arrive as the weather at Hat Yai is hot. Thanks

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
โรงแรมดีใกล้ใจกลางเมืองสามารถเดินไปตลาดกิมหยงและ​centralบริเวณตลาดได้​ ปลอดภัยสำหรับคนไทยและชาวต่างชาติ​ แต่สภาพห้องค่อนข้างเก่า​ สามารถเดินทางมาจากสนามบินได้สะดวกเพราะเป็นย่านใจกลางตลาด
Stayed 2 nights in Dec 2018
Response from โสม on 25 Feb 2019
ขอขอบคุณที่ให้ความไว้วางใจใช้บริการของทางโรงแรม

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Ms.Som on 22 Sept 2018
thank you for stay with us Diamond Plazav Hotel

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
좋은 위치이나 덜 친절함
무엇보다 위치가 좋았지만, 직원이 덜 친절했어요. 호텔입구에 들어와도 인사도 없고 체크아웃할때도 인사도 없고요. 방은 대체로 깨끗했는데 생각보다 약간 작았고 대신 침대가 놓여진 바닥이 마루라 집같은 느낌은 좋았고, 비치된 전기포트 안이 깨끗하지 못해서 아쉬웠어요. 침구가 고급스러워 보였지만 베게가 높아 낮은 베게를 사용하는 저같은 사람에겐 좀 불편했네요. 호텔내 식당은 이용해보지 않았어요^^