Dining

Reviews of Cobblestone Inn & Suites - Harvey

2.5 out of 5
Cobblestone Inn & Suites - Harvey
410 W Brewster, Harvey, ND

Reviews

8.8

Excellent

Rating 10 - Excellent. 60 out of 108 reviews" "
Rating 8 - Good. 31 out of 108 reviews" "
Rating 6 - Okay. 10 out of 108 reviews" "
Rating 4 - Poor. 5 out of 108 reviews" "
Rating 2 - Terrible. 2 out of 108 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Katherine, Chisago City

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Overall the property was very pleasant-looking. However some things didn't work, like the TV. It was replaced upon request. The hot breakfast was luke warm. And the heater in the room didn't work. It was cold all night.
Stayed 1 night in Mar 2024
Response from Hotel Management on 16 Mar 2024
Dear Katherine, Thank you for taking the time to review our hotel. I am very sorry to hear of the issues here at the Cobblestone. I will use your feedback to ensure a better experience in the future. Again, thank you for taking the time to review our hotel and we look forward to your next stay!

6/10 Okay

Jady

Business traveller
Liked: Cleanliness, staff & service, room comfort
Business trip.
Easy access, a bit dated property and they try to charge you two dollars for the safe which never got used.
Stayed 1 night in Feb 2024
Response from Management on 12 Feb 2024
Dear Jady, Thank you for taking the time to review our hotel. We appreciate the feedback and look forward to your next stay!

6/10 Okay

Sheila

Stayed 1 night in Jan 2024
Response from Hotel Management on 26 Jan 2024
Thank you for taking the time to rate our hotel. We appreciate the feedback and look forward to your next stay!

8/10 Good

Timothy, Fairfax

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest place in town! We’re so glad this place is here. We’ve been to Harvey several times, and the lodging options were less than desirable. Now we have a beautiful, clean, quiet, well maintained and friendly place to stay in Harvey!
Stayed 1 night in Jan 2024
Response from Robin S on 11 Jan 2024
Dear Timothy, Thank you for taking the time to review our hotel. We appreciate the feedback and will definitely share it with the staff. We look forward to seeing you in the future!

10/10 Excellent

Debra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hotel Management on 3 Nov 2023
Dear Debra, Thank you for taking the time to rate our hotel. We appreciate the feedback and look forward to your next stay!

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harvey
Good friendly staff, clean and quiet
Stayed 1 night in Oct 2023
Response from Hotel Management on 23 Oct 2023
Thank you for taking the time to review our hotel. We appreciate the feedback and look forward to your next stay!

4/10 Poor

Andrew

Liked: Cleanliness
Disliked: Property conditions & facilities
Checked in online. Was supposedly given a virtual door key. This property does not have an elevator so I had to carry my bags up the stairs. When I got to the door, the virtual key on my phone didn’t work. Had to carry bags back downstairs to the front desk. Staff was a little incredulous and didn’t even say sorry. Room is nice.
Stayed 1 night in Oct 2023
Response from Hotel Management on 5 Oct 2023
Dear Andrew, Thank you for taking the time to review our hotel. I am sorry that the virtual key didn't work, it did catch me off guard as I was unaware the system wasn't working. I absolutely missed that opportunity to apologize. I am glad you enjoyed the room, and look forward to your next stay!

10/10 Excellent

Patsy, North Miami Beach

Liked: Cleanliness, staff & service, property conditions & facilities
We got in late last night. The desk clerk was very nice. The hotel was clean. Breakfast was good & so was the coffee! I would stop there again.
Stayed 1 night in Sep 2023
Response from Hotel Management on 26 Sept 2023
Thank you for taking the time to review our hotel. We appreciate the feedback and look forward to your next stay!

10/10 Excellent

Patricia

Stayed 4 nights in Sep 2023
Response from Management on 12 Oct 2023
Thank you for taking the time to review our hotel. We look forward to your next stay!

4/10 Poor

Mark

Travelled with family
Probably best available in this area
Stayed 1 night in Sep 2023
Response from Hotel Management on 20 Sept 2023
Dear Mark, Thank you for taking the time to review our hotel. We appreciate the feedback and look forward to your next stay!

8/10 Good

Renee

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The room, location, cleaning staff in our room were wonderful. The couple who ran the hotel were not so great. The breakfast area was filthy. No one appeared to be cleaning it. I noticed items were outdated. The yogurt was three weeks out dated. They had bread slices packaged in plastic bags with dates on them. They were also outdated. The male manager was seated in the back on the computer. I tried several times to get his attention. I finally just wrote a note and placed it near the food and encouraged people to look at the dates. Finally he noticed me. He said it was their policy not to replace food until everything was gone. I said even outdated dairy? He said yes. They had a new delivery, but couldn’t stock it until everything was taken. I won’t type what I said to him. Again, the rooms were great, the cleaning staff were very helpful and the location is convenient. The breakfast and managers need help.
Stayed 2 nights in Aug 2023
Response from Robin Saulis, General Manager on 28 Aug 2023
Thank you for taking the time to review our hotel. I am sorry that some of our breakfast items appear to have been out of date. I have addressed the breakfast item expiration dates with the front desk staff so that moving forward this will not happen again. Again thank you for your time and we look forward to your next stay!

8/10 Good

Jady

Business traveller
Liked: Cleanliness, staff & service, room comfort
Handy location.
Stayed 1 night in Jul 2023
Response from Hotel Management on 14 Jul 2023
Dear Jady, Thank you for taking the time to review our hotel. We appreciate the feedback and look forward to your next stay!

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Management on 3 Jul 2023
Dear Luke, Thank you for taking the time to rate our hotel! We appreciate the feedback and look forward to your next stay.

4/10 Poor

Donald

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Harvey ND Cobblestone
Walked in room and seen toenail clippings laying in full view. Stayed 5 nights. Cons: 2rd morning no coffee was available in the hotel between 8-9 am. I came back 3rd day around 11:30 am 6 rooms had their doors open by cleaning staff but nobody was around, I was trying to get extra room coffees. Two entrances, front and rear, rear door was never locked. Very poor security policies. My CPAP machine, unit only, I left on the night table. Apparently it was "dusted", I could tell because it had dust on top. I woke up chocking at night because the dirty duster left debris in the machine and it made it through the hose. Pros: newest hotel around.
Stayed 5 nights in May 2023
Response from Hotel Management on 1 Jun 2023
Dear Donald, Thank you for taking the time to review our hotel. I am sorry about the issues you experienced while staying with us.

8/10 Good

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Quiet and Convenient
Appreciated the quietness and convenience of the motel.
Stayed 2 nights in May 2023
Response from Hotel Management on 18 May 2023
Dear Michael, Thank you for taking the time to review our hotel. We appreciate the feedback and look forward to your next stay!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Management on 3 Mar 2023
Jeff, Thank you for taking the time to review our hotel. We are happy you enjoyed your stay with us and look forward to seeing you again!

10/10 Excellent

Virgil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awsome
Stayed 2 nights in Jan 2023
Response from Management on 10 Jan 2023
Thank you for your stay! We look forward to your next one.

10/10 Excellent

Virgil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 2 nights in Dec 2022
Response from Robin on 5 Jan 2023
Dear Virgil, Thank you for taking the time to review our hotel. It was a pleasure having you at our property and we look forward to your next stay in Harvey!

6/10 Okay

Loni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022
Response from Hotel Management on 1 Nov 2022
Dear Loni, Thank you for taking the time to rate our hotel. We appreciate the feedback and look forward to your next stay!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Overall ok.
Stayed 2 nights in Sep 2022
Response from Management on 26 Sept 2022
Thank you for taking the time to review our hotel. We appreciate the feedback and look forward to your next stay in Harvey!

10/10 Excellent

Jordan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Hotel Management on 7 Aug 2022
Dear Jordan, Thank you for taking the time to rate our hotel. We appreciate the feedback and look forward to your next stay!

10/10 Excellent

Kasey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022
Response from Hotel Management on 30 Jul 2022
Dear Kasey, Thank you for taking the time to rate your stay! We appreciate the feedback and look forward to your next stay.

8/10 Good

Vanessa

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like that people were parked directly in front of the main entry way doors. That area should be completely accessible, not blocked by parked cars. Also, I have a family member who is in a wheel chair and two others who are weak and sick from chemo. There is no elevator to the second floor.
Stayed 1 night in Jun 2022
Response from Hotel Management on 29 Jun 2022
Dear Vanessa, Thank you for taking the time to review our hotel. We are sorry that cars were in front of the entry. We do try our best to keep that area clear. Again thank you for your time and we look forward to your next stay!

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there over night is beyond amazing! I love the lady and her husband that were there!!!!!
Stayed 2 nights in May 2022
Response from Hotel Management on 14 Jun 2022
Dear Nikki, Thank you for taking the time to review our hotel. I will pass on your review to Hope and John! We appreciate the feedback and look forward to your next stay!

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great, staff was amazing.
Stayed 1 night in May 2022
Response from Hotel Management on 14 Jun 2022
Dear Lisa, Thank you for taking the time to review our hotel. I will pass on your review to the staff! Thank you again and we look forward to your next stay!

4/10 Poor

Sara

Stayed 1 night in Apr 2022
Response from Management on 2 May 2022
Dear Sara, Thank you for taking the time to rate our hotel.

6/10 Okay

Clever, blaine

Stayed 1 night in Feb 2022
Response from Management on 14 Dec 2023
Thank you for your feedback. We appreciate you taking the time to rate our hotel!

10/10 Excellent

BonnieJean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Hotel Management on 10 Jan 2022
Dear BonnieJean, Thank you for taking the time to review our hotel. We are happy to hear you enjoyed your stay and look forward to seeing you again!

10/10 Excellent

Michelle

Stayed 2 nights in Dec 2021
Response from Management on 14 Dec 2023
Thank you for your feedback. We appreciate you taking the time to rate our hotel!

8/10 Good

Chuck

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was Quite
Stayed 7 nights in Dec 2021
Response from Hotel Management on 30 Dec 2021
Thank you for taking the time to review our hotel! We appreciate the feedback and look forward to your next stay.

2/10 Terrible

James T

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Normally a good hotel, but…
I’ve stayed here a number of times and it’s been great, however, this last visit, the room I was given was absolutely disgusting with gross stains on the walls. I asked to move to another room and even showed the front desk worker the room and she seemed to be disgusted as well. However, she said they were completely booked and couldn’t switch my room, but she’d clean it. When I got back to the room that evening, it didn’t really look much better. I asked the new front desk employee that was working the evening shift if she could switch my room, and she said one person had just checked out of their room and she didn’t think she’d have time to clean it that evening as she was also cooking and bar tending in the lounge and no one else was available who could get the other room cleaned. It was gross.
Stayed 1 night in Oct 2021
Response from Hotel Management on 26 Oct 2021
Dear James, I am so sorry that your recent stay was unsatisfactory. I will be addressing the issues you experienced with the staff and hope that you will give us an opportunity to make your next stay great!

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Comfortable stay ! Would reccommend to anyone
Stayed 1 night in Aug 2021
Response from Management on 8 Sept 2021
Dear Robin, Thank you for taking the time to review our hotel! We appreciate the feedback and look forward to your next stay!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Management on 9 Sept 2021
Dear Rebecca, Thank you for taking the time to rate our hotel. It's always a pleasure to receive positive feedback!

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Management on 9 Sept 2021
Dear Susan, Thank you for your feedback. We appreciate you taking the time to rate our hotel!

10/10 Excellent

Kent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Great location
Stayed 3 nights in Jul 2021
Response from gm on 1 Aug 2021
Thank you for the review.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were disappointed the hotel was booked solid for the weekend, yet there was little food available in the canteen.
Stayed 2 nights in Jul 2021
Response from gm on 1 Aug 2021
Im sorry you were disappointed in the food we had. sometimes we sell alot of stuff other times not so its hard to plan. and with the storage on so many things we can't always get what we want.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly and helpful. I had dropped my cap and they had it for me when we returned that evening.
Stayed 3 nights in Jul 2021
Response from gm on 1 Aug 2021
Thank yiou for the review. glad you enjoyed your stay!

10/10 Excellent

Renee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021
Response from GM on 30 Jun 2021
Thanks for the rating

4/10 Poor

Derek

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
General manager seemed to be on drugs
Stayed 1 night in Jun 2021
Response from Sara General Manager on 25 Jun 2021
Im sorry you felt that way overtired yes not on drugs kinda offended that u felt that way as this is A DRUG FREE work place.

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient and one of the bigger hotels in the area. The rooms were clean and the beds were super comfortable as well. The downside of the hotel was only given 1 key card per room and the continental breakfast had no protein such as hard boiled eggs.
Stayed 3 nights in Jun 2021
Response from sara on 23 Jun 2021
Sorry bout the keys,you can request more keys to your room. I apologize about the breakfast we are just now getting hot breakfast back up.

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
I got to sleep under a roof.
Stayed 1 night in Jun 2021
Response from Sara on 23 Jun 2021
Thanks for staying with us!

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2021
Response from Sara on 23 Jun 2021
Thanks for the review

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean. The staff was great.
Stayed 2 nights in May 2021
Response from Sara on 23 Jun 2021
Thanks for the review. glad you enjoyed your stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service
Marie was great when we checked in! Great customer service!!
Stayed 1 night in May 2021
Response from sara on 23 Jun 2021
I will let Marie know bout the review. Thank you.

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Stayed 4 nights in May 2021
Response from sara on 23 Jun 2021
Glad you enjoyed your stay

10/10 Excellent

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional!! Clean, safe, friendly staff, beautiful view from 2nd floor, west facing room, comfortable beds. Would stay here again in a heartbeat!
Stayed 1 night in Apr 2021
Response from General Manager on 26 Apr 2021
Thank you for the review.

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2021
Response from GM on 5 Feb 2021
Im sorry your stay wasn't as you expected. please call hotel if there is anything i can do to make your next experience better. thanks gm

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from gm on 5 Oct 2020
Thank you

8/10 Good

mamaj

Liked: Cleanliness, staff & service
Its small and very clean and quiet. There was one woman doing every job, from desk to cleaning to food. She was super helpful and very deserving of a raise!
Stayed 1 night in Aug 2020
Response from gm on 20 Nov 2020
She is a very hard worker. thanks for you review.

10/10 Excellent

JoAnn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2920 stay
The front desk/ bar server was so friendly! She worked the 3-11 shift on the night if my stay? She checked to make sure we had what we needed . Breakfast choices were very good.
Stayed 1 night in Feb 2020
Response from Shirley on 2 Mar 2020
Thank you for your review and i will share with staff!