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Reviews of Harlow International Hostel

2 out of 5
Harlow International Hostel
13 School Lane, Harlow, England

Reviews

8.0

Very good

Rating 10 - Excellent. 27 out of 55 reviews" "
Rating 8 - Good. 14 out of 55 reviews" "
Rating 6 - Okay. 6 out of 55 reviews" "
Rating 4 - Poor. 4 out of 55 reviews" "
Rating 2 - Terrible. 4 out of 55 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Joseph

Stayed 1 night in Sep 2023

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely place with great staff and facilities. Will definitely be staying here again. There's a lovely huge garden and the hostel is right in the middle of a really nice park. There's a kitchen and they sell snacks and food for cheap. Thanks!
Stayed 1 night in Aug 2023

8/10 Good

Rhoney

Business traveller
Liked: Cleanliness, staff & service
The owners are lovely and welcoming. The bed was comfortable and clean. The building smelt a bit musty and i cleaned the sink , maybe when a few more people are staying a few more cleans to the shared bathrooms is needed. Otherwise a easy comfortable and convenient place to stay
Stayed 1 night in Jun 2023

10/10 Excellent

Alison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend !
I've stayed here before. Friendly staff, great facilities. Super organized kitchen, dining area and a garden to enjoy the sunshine. Rooms and bed linen were clean. Bed was comfy. There is parking across the road. It's paid parking - but cheap !
Stayed 2 nights in Jun 2023

8/10 Good

Eliza

Liked: Staff & service
Disliked: Cleanliness
Great hostel in the middle of a park! Close enough to train station too. My only complaint was mold in the bathrooms and in the windows in the room. Would not recommend for anyone with respiratory issues like asthma.
Stayed 1 night in May 2023

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from H-I-H on 11 Apr 2023
Thank you for leaving feedback. We hope your visit to Redwings was enjoyable and look forward to welcoming you again at a future date.

10/10 Excellent

graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Perfect for working in Harlow for the week
Stayed 5 nights in Jan 2023
Response from H-I-H on 21 Jan 2023
Thank you for leaving a review.

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
God choice stay
Nice room.quiet and picturesque location also.very good hosts/manager.great facilities
Stayed 1 night in Oct 2022
Response from H-I-H on 30 Oct 2022
Thank you for your feedback.

10/10 Excellent

Khrystyna

Stayed 1 night in Oct 2022
Response from H-I-H on 27 Oct 2022
Thank you for your positive feedback.

6/10 Okay

Leisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from H-I-H on 20 Apr 2022
Thank you for your feedback

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from H-I-H on 29 Mar 2022
Andrew. Please contact us directly and let us know why you gave such a poor score. Obviously we think it is undeserved.

4/10 Poor

Thusha

Stayed 2 nights in Jan 2022
Response from H-I-H on 6 Jan 2022
This person was a No Show. Did not arrive. Petty and nasty to leave a comment when they did not even arrive to experience our good facilities.

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect pitstop after event.
Stayed 1 night in Nov 2021
Response from H-I-H on 21 Nov 2021
Thank you for your feedback. We hope to welcome you again.

6/10 Okay

Pav

One night lodge
A basic room, which is fine for a brief, one night stay. The place needs a good clean though and there is a bizarre smell throughout the property.
Stayed 1 night in Oct 2021
Response from H-I-H on 27 Oct 2021
Unfortunately another guest was a big user of tiger balm and the smell lingered for a while. It has gone now.

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean. tidy. affordable. but no parking
Stayed 1 night in Oct 2021
Response from H-I-H on 13 Oct 2021
Sorry that we do not have private parking. However, there is plenty of free on street parking in lane next to hostel.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 17 nights in Sep 2021

10/10 Excellent

Andras

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2021
Response from H-I-H on 3 Oct 2021
Thank you for staying with us. We hope to welcome you again in the future.

10/10 Excellent

Mohammad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stuff great place nice nature around you to enjoy
Stayed 1 night in Sep 2021
Response from H-I-H on 3 Oct 2021
Thank you for staying with us. We hope to welcome you again in the future.

10/10 Excellent

glyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Definitely recommend great host will definitely stay again
Stayed 2 nights in Aug 2021
Response from H-I-H on 3 Oct 2021
Thank you for staying with us. We hope to welcome you again in the future.

6/10 Okay

Garainshe Terrence Elton

Stayed 1 night in Aug 2021

8/10 Good

JAG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from H-I-H on 28 Jun 2021
Thank you for your review. We hope to welcome you again in the future.

2/10 Terrible

Verified traveller

Stayed 1 night in May 2020
Response from H-I-H on 12 May 2020
Whoever left this review did not stay here. It is just some weak minded persons idea of a joke to leave negative reviews. Unfortunately Expedia allows this to happen.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2020
Response from H-I-H on 14 Apr 2020
How can you respond to an anoymous review. No details, no dates, probably did not even stay here.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Night
This hostel was excellent for a nights sleep. Its a short walk to & from the train station, and is within walking distance to food and even a nice local town pub that serves food as well right across the street. The bus station is also within walking distance and surrounded by food and shopping. This is a hostel, not a hotel, you shouldnt expect much besides a roof over your head and a bed to sleep in for rest. The room and shower area were small, simple and clean for a hostel and perfect for a quick nights sleep. The room was a little cold(not bad) but its because its heated with an older style electric heater that pushes little heat from it and into the room. The manager was very nice and will explain anything you need him to. Would stay again if ever needed it.
Stayed 1 night in Mar 2020
Response from H-I-H on 5 Mar 2020
Thank you for your feedback and comments.

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from H-I-H on 5 Mar 2020
Thank you for providing feedback.

2/10 Terrible

Verified traveller

Liked: Staff & service, property conditions & facilities
Room very smell room very cold heater no good i dont come in here
Stayed 1 night in Oct 2019
Response from H-I-H on 31 Oct 2019
This person only gave a nasty review as we rejected his attempt to obtain an unwarrented payment.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Welcome at Reception and nice bed for my rest before my early flight Thank You
Stayed 1 night in Oct 2019
Response from H-I-H on 14 Oct 2019
Thank you for your kind words.

10/10 Excellent

Joanne Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hidden gem
Needed somewhere friendly to stay after suffering mis gendering and transphobia from staff at Stanstead airport The hostel is Lgbtqi + friendly and is close to both the town centre and beside the park and a lovely old pub in Harlow I booked the single room and liked it so much I extended my stay to 6 pm the next day til I got my Ryanair flight to Edinburgh Coffee was free and my bed was both comfy and snug Great internet connection as there is no television 📺 in the room and slept quietly and soundly The hostel has lovely gardens and is in a lovely old building Great hosts and a hidden gem
Hostel gardens
Hostel from the country lane it’s on
Pub across the road
Single bedroom
Stayed 1 night in Sep 2019
Response from H-I-H on 29 Sept 2019
Thank you for your kind comments. We hope to welcome you to our establishment again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from H-I-H on 14 Oct 2019
Thank You

6/10 Okay

Verified traveller

Business traveller
Disliked: Amenities, property conditions & facilities
Noting . Not what l except at all. I thought l was booking hotel not hostel.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, tidy and neat. However the doors are too loud
Stayed 1 night in Aug 2019

4/10 Poor

Nikhil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Being hostel it was expected that it won't be hotel standard but never received service/cleaning when back next day. Spent 3 nights and room was in same state as left in the morning.
Stayed 3 nights in Jul 2019
Response from H-I-H on 2 Aug 2019
Hello. We are sorry that you are disappointed that we did not tidy up after you. You had a private room for 3 nights and we do not enter it until you have left. However if you had asked us to tidy for you we would have done so. Would suggest that you pay the extra and book into a full service hotel on your next trip.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for a night. Polite staff and peaceful location.
Stayed 2 nights in Jul 2019
Response from H-I-H on 7 Aug 2019
Thank you for your feedback. We hope to score 5 out of 5 on your next visit.

4/10 Poor

audrey

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Couldn't Sleep
I didn't have an amazing stay. Wasn't as clean as it should be and had a smell which went all over the hostel (years of dust mixed with bacteria). The bedding was clean. However, shared with a load snorer who kept me and another lady awake all night long. In the end, I got up and went to the airport early. Didn't shower - didn't look clean enough. Host was kind ans helpful, but no entertainment as the TV was on subtitles only. I had another night booked but went home instead. Couldn't face another sleepless night although that wasn't the hostel's fault.
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2019
Response from H-I-H on 30 Jul 2019
How can we put anything right if all you do is leave a negative feedback without explaining why. Anyone can have a bad day but please do not take it out on us.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy hostel
Rooms immaculately clean, communal shower and toilet reasonable Host was really friendly and helpful, kitchen facilities great. I wasn’t sure about staying in a hostel ( this was my first time) but will definitely stay again.
Stayed 1 night in Jul 2019
Response from H-I-H on 9 Jul 2019
Thank you for your positive feedback. We look forward to welcoming you again in the future.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Good for the money however the noisy neighbours kept us awake coming in at midnight. Not the properties fault
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It was affordable, and close to the railway station. I had a comfortable quiet night’s sleep
Stayed 1 night in Jun 2019
Response from H-I-H on 2 Jul 2019
Thank you for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Reception and Helpful Staff Relaxing Atmoshere Peaceful Surroundings
Stayed 2 nights in May 2019
Response from H-I-H on 29 May 2019
Thank you for your kind words.

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Excellent value for money. Food and drink available for purchase
Stayed 1 night in May 2019
Response from H-I-H on 20 May 2019
Thank you for your feedback. We will aim for 5 out of 5 on your next visit.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, with clean and well maintained rooms. A very nice location
Stayed 1 night in Apr 2019
Response from H-I-H on 18 Apr 2019
Thank you for your kind comments.

8/10 Good

KHURAM

Liked: Cleanliness, staff & service, property conditions & facilities
V nice
Stayed 1 night in Mar 2019
Response from H-I-H on 4 Apr 2019
Thank you for your feedback. We hope to get 10 out of 10 on your next visit.

6/10 Okay

John

Liked: Cleanliness, room comfort
Hard to find: the sat nav I use had not noticed that school lane is blocked off at the top
Stayed 1 night in Mar 2019
Response from H-I-H on 15 May 2019
Sorry you could not notice our clearly signed building on a corner site. If you have problems with a sat nav it is a bit unfair to claim we are hard to find. All roads in the Town Park go past our front entrance, we are easy to find.

10/10 Excellent

Des

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Down to earth and a very warm welcome awaits you
Stayed 1 night in Dec 2018
Response from H-I-H on 11 Dec 2018
Thank you for your kind comment.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Reception on 1 Dec 2018
We aim to be 5 out of 5 every time.

10/10 Excellent

Sigurjón

Stayed 1 night in Jul 2023

10/10 Excellent

jean-louis

Stayed 2 nights in Apr 2023

10/10 Excellent

Johan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from H-I-H on 11 Apr 2023
Thank you for leaving feedback. we hope to welcome you again in the future.

8/10 Good

Poul Harald

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Nice and frindly place. The garden was very cosy. There was a lot of goods, you could buy, and they had games and other stuff you could spend your time playing with. The cleaning standard was not so good....
Stayed 2 nights in Jul 2022
Response from H-I-H on 3 Aug 2022
We have noted your comments, thank you.

8/10 Good

SOFIA

Travelled with family
Liked: Staff & service, property conditions & facilities
It's worth the money you pay!
The staff is very friendly and helpful. We arrived at 6 in the morning and woke them up because I got the address wrong and with a very friendly attitude they served me and waited for me to arrive. It has a lovely garden and is in a very good location. The accommodation was relatively clean but since the furniture is old it shows that it was not cleaned. We stayed for 2 nights and we are very pleased. We would love to stay longer.
Stayed 2 nights in Jul 2022