Treehouses in Hanover

"Had a clear "partial beach view" although our room was above the smoking area which was a bummer because who wants to smell cigarettes all day. Check in was not smooth either and my fiancee and I had to wait TWO hours past check-in time for our room to be ready. Being that we didn't get into our room until 5pm when we attempted to book dinners for our stay the restaurants we wanted to check out were all booked. Ridiculous. While we waited for our rooms we wanted to check out the amenities and the gym in the picture on Expedia DEFINITELY does NOT mirror real-life. It was not bad I'm actuality but the picture was definitely not what was offered. Extreme false advertisement. The food in the main buffet, Ackee was decent although my fiance found multiple foreign hairs in her pasta from the pasta bar. Decent selection of foods though but for a long stay we were worn out by the third day. We did get into Bamboo House (no reservations required) on the 3rd day for dinner and it was so-so. It was ALSO a buffet so it wasnt like ordering whole seated. The grilled salmon bites they had were fantastic, everything else we could have done without. I've stayed at a could different RIU properties over the years and they have all had room service. Not quite sure why they don't here at an adults-only, all-inclusive resort but they definitely didn't and that was a huge bummer. I used to live ordering late night cheeseburgers but whatever I suppose."

"Great resort! All staff were very attentive and tended to all our needs. Plenty of food and drink options at the resort. Wish we could have stayed longer! "

"This was a great resort to stay! I will definitely be back. I want to thank the staff that made my stay memorable: Satia, Kenny, Donevan, and Keino. The beach is right across the street and you get free access. This is definitely somewhere I would stay again"

"Great"

"No"

"Beautiful resort !"

"Yes"

"I travel often but, this was my first time booking at an all inclusive adult only resort, unfortunately, the Riu Montego Bay is overrated! If offered room 30 RUN by all means! The room is located directly over the 24 hr sports bar so sleeping is impossible, the view is obstructed, and to top it off the room has ROACHES! When we complained they sent up housekeeping with a can of insect spray and of course on the last day we saw more ROACHES so, now we have to FUMIGATE our luggage before going home. So for CLEANLINESS ZERO STARS! Then we were locked out of our room for an hour sitting on the floor due to the door pad disengaging because the battery died, and there was only 1 technician for the entire property. However, the entertainment & activities were very fun and engaging! Staff were very accommodating, helpful, and informative! Leo, Demario Rolly Polly and many others were wonderful. This resort left a bad taste in my mouth, There was very little regard for our complaint, and without a room change due to spring break, I absolutely will not book again. "

"Lovely rooms, staff were amazing, the beach was spectacular and Brenda gave the best massage! Definately will return :)"