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Reviews of West View Motel

2.5 out of 5
West View Motel
519 2 Ave W, Hanna, AB

Reviews

8.0

Very good

Rating 10 - Excellent. 42 out of 124 reviews" "
Rating 8 - Good. 48 out of 124 reviews" "
Rating 6 - Okay. 22 out of 124 reviews" "
Rating 4 - Poor. 5 out of 124 reviews" "
Rating 2 - Terrible. 7 out of 124 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Tim

Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from tony on 9 May 2024
Thanks for your review

2/10 Terrible

Shane

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from tony on 2 Apr 2024
Hi You must not review this property because you did not stay at all. You booked but did not stay because you had pets. You complained that online booking site did not mention about NO PET. There is NO PET policy in the site but you did not pay attention. You showed up on the date of check-in date and complained about "No Pets". When you booked the hotel you must pay attention to the policy "No smoking & No Pets"Manager

8/10 Good

BOB

Liked: Staff & service
good for price. Basic but Ok.
Stayed 1 night in Mar 2024
Response from tony on 20 Mar 2024
Hi BobThanks for your reviewIt was nice to have you as our guest. all the best for the 2024 and see you soonManager

6/10 Okay

Renée

Liked: Cleanliness, staff & service
Did the job
Stayed 1 night in Mar 2024
Response from tony on 11 Mar 2024
Hi ReneeThanks for your time and reviewAll the best for 2024 and see you again.Manager

8/10 Good

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet little rooms, decent bed, it was a nice stay.
Stayed 5 nights in Feb 2024
Response from tony on 28 Feb 2024
Hi ColinThank you very much for your time and review. It was nice to receive you as our guest. It was so cold during your stay here around but it become warmer today and tomorrow. Hope see you soon. thanks againmanager

10/10 Excellent

Darcy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from tony on 21 Feb 2024
Hi DarcyThanks for your time and review.Is was nice to receive you as our guest. I hope you are back safely to your home and all the best for 2024. See you again soonmanager

8/10 Good

Gene

Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay for price paid. Tony the manager/owner was great
Stayed 2 nights in Feb 2024
Response from tony on 23 Feb 2024
Hi Jocelyn,Thank you so much for your review. It was nice to receive you guys as our guest. Hope you have a great year and all the best. See you next year.Thanks again

10/10 Excellent

ted

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There has been always availability
Stayed 1 night in Feb 2024
Response from tony on 13 Feb 2024
Hi TedThank you very much for your time and review. It was very nice to receive you as our guest. Hope see you again soon.Manager

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, room comfort
Dont judge a book by its cover!
The facility is dated but very clean, and very comfortable. The gentleman who was there at check-in and when we left was extremely professional and very friendly. We will definately be back.
Stayed 2 nights in Feb 2024
Response from tony on 9 Feb 2024
Hi StellaThank you very much for your review and time. It was nice to receive you as our guest. Hope you have a great time and all the best for 2014 and see you soonmanager

10/10 Excellent

Perry

Stayed 1 night in Feb 2024
Response from tony on 9 Feb 2024
Hi Perry Thanks for your time and review. It was nice to have our guest and all the best for 2014. Hope see you soonManager

6/10 Okay

Evangeline

Liked: Cleanliness
This was a nice quiet stay. The rooms are quite dated. One of the sheets was partly threadbare and there was no stopper for the bathtub. It was clean and quiet, but a few minor upgrades would go a long way.
Response from tony on 14 Nov 2023
Hi EvangelineThanks for your reviewWhen you stay next time please ask bathtub stopper at front desk.Thanksmanager

10/10 Excellent

Tracey and Sherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and friendly staff
Stayed 4 nights in Nov 2023
Response from tony on 10 Nov 2023
Hi Tracy and SherryThanks for your time and review. It was nice to receive you and your family as our guests. We hope you see you again during next season for hunting.All the best for the rest of the year and have a great warm winter.Manager

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cleanlyness and friendly staff
Stayed 4 nights in Nov 2023
Response from tony on 8 Nov 2023
Hi GregThanks for your time and review. It was nice to receive your family as our guest and hope you guys enjoyed hunting around this townHave a great year of the restmanager

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival the Desk clerk showed us to our room . He enquired about any additional amenities or any info we might require. He was pleasant and helpful. The room was clean and more than adequate for our needs.
Stayed 1 night in Oct 2023
Response from tony on 30 Oct 2023
Hi RitaThank you very much for your time and reviewIt was so nice to receive you and your husband as our guests. Hope you guys enjoy traveling and all the best for rest of the year. See you soonmanager

8/10 Good

Kellee and Richard

Stayed 1 night in Oct 2023
Response from tony on 28 Oct 2023
Hi RichardIt was nice to see you again. Hope see you with your wife next time.All the best for the rest of the year!!!manager

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like
Great staff, great room, great price, no problems…can’t really expect more
Stayed 1 night in Oct 2023
Response from tony on 5 Oct 2023
Hi LeslieThank you very much for your time and reviewIt was so nice to receive you as our guest. We hope you had a good time with your relatives/brother in the area. thank you again your review and see you soon again.manager

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from tony on 28 Sept 2023
Hi MichelleThank you very much for your time and review.We hope to see you again soonmanager

6/10 Okay

Brenda

Liked: Staff & service, property conditions & facilities
Fine little motel, little outdated but clean, quiet and very friendly!
Stayed 1 night in Sep 2023
Response from tony on 11 Sept 2023
Thanks you very much for your reviewmanager

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy, the room was pretty nice, clean, everything worked. The shower pressure was nuts
Stayed 1 night in Sep 2023
Response from tony on 8 Sept 2023
Hi Jack and LaurenThank you very much for your reviewIt was nice to receive you as our guest and hope you enjoy the last few days of summer and see you soonManager

8/10 Good

Gerardo, Bellevue

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
It was quiet, clean, and staff is nice
Stayed 1 night in Sep 2023
Response from tony on 3 Sept 2023
Hi GerardoThank you very much for your time and review.It was nice to receive you as our guest. Have a nice travel and see you again.Have a great the last of summer.Manager

6/10 Okay

William

Travelled with family
Liked: Cleanliness, staff & service
The room was clean the staff/I believe owner was friendly and courteous . No frills sort of place had a good night sleep
Stayed 1 night in Aug 2023
Response from tony on 3 Sept 2023
Hi WilliamThanks for your review. Hope you have great summer and see you soon.Manager

8/10 Good

Kathryn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly. Reasonably priced. Would stay again.
Stayed 1 night in Aug 2023
Response from tony on 14 Aug 2023
Hi KathrynThanks for your review and it was nice to receive you as our guests. we hope you to enjoy summer and see you soonManager

10/10 Excellent

Yvonne

Stayed 1 night in Jul 2023
Response from tony on 17 Aug 2023
Hi Yvonne,Thank you very much for your time and reviewIt was nice to receive you as our guest. we hope you enjoy last of summer and see you again soonThanks again\manager

6/10 Okay

Elaine

Travelled with family
Liked: Staff & service
Check in was quick. Room is very dated. The shower was nice and the beds comfortable
Stayed 1 night in Jul 2023
Response from tony on 27 Jul 2023
Hi ElainThanks for your reviewAll rooms recently renovated with new beds, new headboard with light, new floor, new desk, new toilet bowels. We do not have any dated furniture or stuff in the room. This is not modern style motel in big city but most of guests review rooms are clean and comfortable for staying.Thanks and have a great summer

10/10 Excellent

Daniel

Stayed 1 night in Jul 2023
Response from tony on 26 Jul 2023
Hi DanielThank you very much for your time and reviewIt is nice to receive you as our guest.Hope you enjoy summer and all the best.See you again soon and try to keep coolThanks againmanager

8/10 Good

Dolsie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice and cool as soon as we arrived
Stayed 1 night in Jul 2023
Response from tony on 22 Jul 2023
Hi Dolsie & EricThanks for your review and nice to receive you guys as our guests. Hope you enjoy summer and all the bestsee you againmanager

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from tony on 18 Jul 2023
Hi PatThank you very much your time and reviewIt was nice to receive you as our guest and hope you enjoy this summer. All the best in the future and see you soon. Thanks again from manager

8/10 Good

Sheryl

Stayed 1 night in Jul 2023
Response from tony on 9 Aug 2023
Hi SherylThanks for your reviewHave a nice traveling and see you soonmanager

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
I did not have a good stay at this motel. Outdated, old dirty rooms. Definitely would not recommend
Stayed 2 nights in Jun 2023
Response from tony on 24 Jun 2023
Thank you for your time.Our motel is bit old but not dirty. We have renovated all rooms and building recently, New beds, New Hardwood floor, New desk, New chair and New head board and painting etc. We are not 5 star hotel but it is cleanmanager

8/10 Good

Jennifer, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from tony on 20 Jun 2023
Hi Jennifer,It was nice to receive your family as our guestHope you enjoy summer and all the bestThanks for your time and reviewManager

6/10 Okay

A.

Business traveller
much too expensive for a plain room without much for amenities or even a tea-maker. Down the road I had a much more pleasant room with a beautiful view for 50$ less!!!!
Response from tony on 8 Jun 2023
Hi A,Thanks for your time and review. manager

10/10 Excellent

Allan

Stayed 1 night in Jun 2023
Response from tony on 28 Jun 2023
Hi AllanThank you very much for your time and review.It was very nice to receive you as our guest.Hope you enjoy summer and all the best and see you again. thanks againManager

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from tony on 30 May 2023
Hi TerryIt was nice to receive you as our guest. I hope you enjoy riding the electric bike and have a nice summer.I hope see you soon again.Manager

4/10 Poor

james

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Difficult check in process. Area is dirty
Stayed 1 night in Jun 2022
Response from tony on 29 Jun 2022
Hi James Sorry for check-in process if any. We adapted new check-in systems recently and not used to use. We had a lot of rain for consecutive days and might not clean around the motel. We keep always clean the rooms and inside building. By the way, thanks for your review.

8/10 Good

Barry

Stayed 1 night in Jun 2022
Response from tony on 23 Jun 2022
Hi Barry Thanks for your review. Hope see you soon. Have a great summer

8/10 Good

john

Stayed 1 night in Apr 2022
Response from tony on 6 Apr 2022
Hi John Thank you very much for your review Spring is around the corner and hopes you enjoy the nice weather around. Hope to see you soon. Manager

10/10 Excellent

sanny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet very affordable as well.
Stayed 1 night in Apr 2022
Response from tony on 4 Apr 2022
Thank you very much for your time and review. We think spring is around the corner and hope to enjoy the nice weather. Thanks again and see you soon. manager

8/10 Good

Trugreen Metal Recycling

Stayed 1 night in Mar 2022
Response from tony on 10 Mar 2022
Hi Serhii, Thank you very much for your time and review It was so nice to have you as our guest. Hope to see you soon and have a great day. Manager

2/10 Terrible

Sonny

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible room condition, unfriendly
Stayed 2 nights in Oct 2021
Response from tony on 17 Nov 2021
Hi there I do not know who is the guest. I tried to find the name "Sonny" I could not find the guest's name for the last 8 years in our hotel. I think the guest put the wrong hotel for review. If you stayed in our hotel please leave your reservation number provided by expedia/hotel.com Anyway, thank you. managr

10/10 Excellent

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For what you pay this is a great place to stay. Nothing fancy of course but clean and great service and everything you would need in the room.
Stayed 1 night in Nov 2021
Response from tony on 3 Nov 2021
Hi Peter Thanks for your review. Hope you stay healthy and safe See you next time again Manager

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021
Response from tony on 28 Oct 2021
Hi Douglas Thank you very much for your time and review It was nice to receive you as our guests. Hope you stay warm and healthy and see you soon. Take care Manager

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly service. Simple basic clean condition. Would stay here again.
Stayed 1 night in Oct 2021
Response from tony on 8 Oct 2021
Hi Judy Thank you very much for your time and review. It was nice to receive you as our guest. Hopefully, you stay healthy and safe. Have a great fall. See you again Manager

8/10 Good

warren

Liked: Cleanliness, staff & service
Not fancy but clean and comfortable
Stayed 2 nights in Sep 2021
Response from tony on 11 Sept 2021
Hi Warren Thanks for your time and review. We hope you stay healthy and safe. Manager

10/10 Excellent

Janine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well kept. Even after a storm that owner was quick to clean the matts and the building. Very well kept motel and lot.
Stayed 1 night in Aug 2021
Response from tony on 26 Aug 2021
Hi Janine, Thank you very much for your time and review. It was very nice to see you and your husband again and hope you had a great time with your acquaintance in a town. Hopefully, you and your family to stay healthy and safe. Thanks again Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very quiet and enjoyable. Shower was excellent!
Stayed 1 night in Aug 2021
Response from tony on 11 Aug 2021
Thank you very much for your review Have a great summer and stay healthy and safe See you again maanger

6/10 Okay

Natasha

Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2021
Response from tony on 16 Sept 2021
thanks for your review have a great summer Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It is and older property but immaculately clean. The owner, who is a very nice man, waited for us to arrive when we notified him we had had car problems on the way. The bed was very comfortable and not only looked but felt clean. I would recommend this hotel.
Stayed 1 night in Aug 2021
Response from tony on 8 Aug 2021
Hi there Thank you very for your time and review with cheering words. It was nice to receive you as our guest and have a great summer. We hope you stay healthy and safe. See you soon again. Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021
Response from tony on 2 Aug 2021
Thank you very much for your review and time. We hope you stay healthy and safe and enjoy the last hot summer. Hope to see you soon. Thanks again Manager

2/10 Terrible

Komal

Stayed 1 night in Jul 2021

8/10 Good

John

Liked: Staff & service
Stayed 3 nights in Jun 2021
Response from tony on 12 Jun 2021
Hi John We hope you enjoy attending the class here. It was very nice to receive you our guest and hope see you next year again. Please stay healthy. Thanks again Manager