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Reviews of Holiday Inn Hangzhou Airport Zone, an IHG Hotel

3.5 out of 5
Holiday Inn Hangzhou Airport Zone, an IHG Hotel
1111, Qingliu South Road, Building 1# Airport Zone, Hangzhou, Zhejiang

Reviews

9.2

Wonderful

Rating 10 - Excellent. 15 out of 22 reviews" "
Rating 8 - Good. 5 out of 22 reviews" "
Rating 6 - Okay. 2 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Christian Alexander

Stayed 2 nights in Oct 2023
Response from gunian on 17 Dec 2023
Dear guests, hello! Thank you for your positive feedback on the airport holiday. At the same time as your check-in, we will also carefully prepare welcome fruits and breakfast for you the next day. The lobby bar of the hotel has also prepared a variety of Zhejiang specialties and imported red wine. You are welcome to choose. You can learn more about us by following the official account of "Hangzhou Airport Holiday Hotel", and look forward to your coming again!

10/10 Excellent

Verny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hangzhou trip
Hotel is clean and comfortable for staying. Nice environment, safe and convenient
Stayed 3 nights in Sep 2023
Response from gunian on 17 Dec 2023
Dear guests, hello! Thank you for your positive feedback on the airport holiday. At the same time as your check-in, we will also carefully prepare welcome fruits and breakfast for you the next day. The lobby bar of the hotel has also prepared a variety of Zhejiang specialties and imported red wine. You are welcome to choose. You can learn more about us by following the official account of "Hangzhou Airport Holiday Hotel", and look forward to your coming again!

10/10 Excellent

Verny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hangzhou tripw
Nice hotel, near airport, convenient for shop and eat. Safe n comfortable for staying
Stayed 1 night in Sep 2023
Response from gunian on 17 Dec 2023
Dear guests, hello! Thank you for your positive feedback on the airport holiday. At the same time as your check-in, we will also carefully prepare welcome fruits and breakfast for you the next day. The lobby bar of the hotel has also prepared a variety of Zhejiang specialties and imported red wine. You are welcome to choose. You can learn more about us by following the official account of "Hangzhou Airport Holiday Hotel", and look forward to your coming again!

10/10 Excellent

Verny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hangzhou trip
Satisfied with staying. Near airport, convenient, clean, comfortable room
Stayed 4 nights in Sep 2023
Response from gunian on 17 Dec 2023
Dear guests, hello! Thank you for your positive feedback on the airport holiday. At the same time as your check-in, we will also carefully prepare welcome fruits and breakfast for you the next day. The lobby bar of the hotel has also prepared a variety of Zhejiang specialties and imported red wine. You are welcome to choose. You can learn more about us by following the official account of "Hangzhou Airport Holiday Hotel", and look forward to your coming again!

10/10 Excellent

Verny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near airport, convenient, comfortable environment
Stayed 4 nights in Sep 2023
Response from gunian on 17 Dec 2023
Dear guests, hello! Thank you for your positive feedback on the airport holiday. At the same time as your check-in, we will also carefully prepare welcome fruits and breakfast for you the next day. The lobby bar of the hotel has also prepared a variety of Zhejiang specialties and imported red wine. You are welcome to choose. You can learn more about us by following the official account of "Hangzhou Airport Holiday Hotel", and look forward to your coming again!

10/10 Excellent

YiRong, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport, easy to access the subway.
Stayed 2 nights in Jun 2023
Response from gunian on 17 Dec 2023
Dear guests, hello! Thank you for your positive feedback on the airport holiday. At the same time as your check-in, we will also carefully prepare welcome fruits and breakfast for you the next day. The lobby bar of the hotel has also prepared a variety of Zhejiang specialties and imported red wine. You are welcome to choose. You can learn more about us by following the official account of "Hangzhou Airport Holiday Hotel", and look forward to your coming again!

10/10 Excellent

YiRong, Houston

Travelled with family
Liked: Cleanliness, property conditions & facilities
This Holiday Inn is only stop to Hangzhou International Airport by metro. It takes about 35 minutes to West Lake Culture Center by metro. The front desk services are excellent, quick check in and out. Especially Ms. Song who is very professional and thoughtful. Overall it’s a great stay if you need to stay close to Airport.
Stayed 1 night in Jun 2023
Response from gunian on 17 Dec 2023
Dear guests, hello! Thank you for your positive feedback on the airport holiday. At the same time as your check-in, we will also carefully prepare welcome fruits and breakfast for you the next day. The lobby bar of the hotel has also prepared a variety of Zhejiang specialties and imported red wine. You are welcome to choose. You can learn more about us by following the official account of "Hangzhou Airport Holiday Hotel", and look forward to your coming again!

6/10 Okay

KEVIN

Stayed 1 night in Nov 2019
Response from gunian on 17 Dec 2023
Hotel is clean and comfortable for staying. Nice environment, safe and convenient

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Convenient location to Airport, which is good for business travel. The hotel is new but aircon did not work well nor did it have a bottle opener if you wanted to have a beer from the bar fridge. It is located in the harbour area - so a bit dingy in terms of wanting to look around. Room numbers do not make sense and staff not all that helpful as cannot speak english
Stayed 1 night in Jan 2019

8/10 Good

Wing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel is a little bit far from the Airport. Having said that, hotel provides free shuttle service for all guests, so it is a plus point to stay in this hotel. Staffs are helpful and friendly, a pretty new hotel just started operation few months ago. Free welcome drink, e.g. red wine. The room is big and very comfortable. Recommend to those who is having early flight or having business meeting in this area, otherwise stay in hotels which located in the city.
Stayed 1 night in Nov 2018

10/10 Excellent

MOON WHAI

Stayed 1 night in Oct 2023
Response from gunian on 17 Dec 2023
Dear guests, hello! Thank you for your positive feedback on the airport holiday. At the same time as your check-in, we will also carefully prepare welcome fruits and breakfast for you the next day. The lobby bar of the hotel has also prepared a variety of Zhejiang specialties and imported red wine. You are welcome to choose. You can learn more about us by following the official account of "Hangzhou Airport Holiday Hotel", and look forward to your coming again!

10/10 Excellent

Lionel

Stayed 1 night in Jun 2023
Response from gunian on 17 Dec 2023
Hotel is clean and comfortable for staying. Nice environment, safe and convenient

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

takuya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limousine Bus Service to the airport was good even the early departure.
Stayed 1 night in Dec 2019

10/10 Excellent

LAI SHAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
　優質服務
酒店免費提升去一間suite 房，真的很整潔
Stayed 1 night in Nov 2019
Response from gunian on 17 Dec 2023
Hotel is clean and comfortable for staying. Nice environment, safe and convenient

8/10 Good

INOUE

Business traveller
Disliked: Cleanliness
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
推薦！
很新的酒店。附近有很多食肆，十分方便。但因為最近在修路，原本由機場到酒店由5分鐘車程變成20分鐘，這個有點不便。
Stayed 1 night in Aug 2019

10/10 Excellent

Bo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
リーズナブルで良かったです。
Stayed 1 night in May 2019