Hotels near Hand & Stone Massage And Facial Spa

"Service was above and beyond. The elevator technology was not like I’ve seen before but it was well explained to me. Easy to get to from the tunnel. Room was spotless. Can’t say enough, especially for a hotel in NYC"

"High-end in the perfect area. Spring for the So-Hi Suite. Well worth it."

"THIS IS A GOOD PLACE FOR YOUNG, FOREIGN TRAVELERS, AS IT IS ONE STEP ABOVE A YOUTH HOSTEL. "

"Please be aware that leaving your bags at the cloak costs you $5 per bag & no cash!!! This is a historical establishment & there are so many old charms all over the hotel. If you are into history, check out Lower Lobby before the gym. They have so many pictures from the past. It was fun. Some rooms are getting renovated & I “upgraded” to a newly renovated room. I didn’t request, but I got “city view” room & I could see Staples from the window. Also it was very noisy. I used earplugs every night. Great location right next to Penn station. "

"Rooms are big for NYC. Staff was fantastic. Highly recommend. "

"Excellent location with many subway options. Will definitely visit again! Safe neighborhood as well. "

"Need to tidy up rooms some are getting worn and torn but besides tht good spot for overnights "

"Great location, easy check in/out, no coffee in the (non-suite) rooms and you have to buy it in the lobby which is a bit of a pain, especially if the barista is on break when you get downstairs. Rooms are small, but efficient and tidy. Perfect for a solo traveler. "

"I recently stayed at Hyatt Place New York City/Times Square and overall, the experience was not terrible, but there were several frustrating issues. The rooms were much smaller than expected, and the hallways were extremely narrow—you can hear almost everything from neighboring rooms, which made it hard to relax. The lobby was another major downside. It had a strong unpleasant smell at all times of the day and was constantly crowded, often with 20+ people sitting around, making it feel chaotic and overwhelming. The elevators were also a big inconvenience. They were very slow and almost always occupied by large groups, so we often had to use the stairs to go up or down (even to the third floor). The elevator system itself is confusing—you press a button, but you’re never quite sure which elevator will arrive or when. Check-in was especially frustrating. We were told that an adult (21+) needed to check in a 19-year-old guest at 3 PM. However, when the 19-year-old returned to check in, staff then said the adult had to be physically present again. By that point, the adult had already left and couldn’t return for several hours. After traveling for three hours, this back-and-forth was exhausting and poorly handled. Overall, the hotel isn’t terrible, but it feels crowded, disorganized, and not very accommodating. It reminded me more of a budget hotel experience than what I expected."