The Fontenay

5.0 star property
Luxury hotel connected to the convention centre in Eimsbuettel with 2 restaurants

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Fontenay

Photo gallery for The Fontenay

View from room
Terrace/patio
Premium bedding, free minibar items, in-room safe, desk
2 restaurants, breakfast, lunch served; local and international cuisine
2 restaurants, breakfast, lunch served; local and international cuisine

Overview of The Fontenay

Reviews
9.6

Exceptional

Highlights
  • Staff & service is scored top 10% in Hamburg by travellers.
  • Cleanliness is scored top 10% in Hamburg by travellers.

Popular amenities

  • PoolPoolPool
  • Spa
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
The price is RM 1,705
Price available on 21/04/2024

Check out the area

Fontenay 10, Hamburg, 20354
  • Popular LocationLakeside2 min walk
  • Popular LocationHamburg Dammtor Station10 min walk
  • Popular LocationHamburg (ZMB-Hamburg Central Train Station)9 min drive
  • Popular LocationHamburg Central Station10 min drive
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Room options

Executive Suite, 1 Bedroom, Balcony

cleanliness

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Fontenay Deluxe

cleanliness

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Park Suite

cleanliness

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 120 sq m
  • Sleeps 2
  • 1 King Bed

Panoramic Suite

cleanliness

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 95 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Fontenay Suite

cleanliness

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 196 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Alster Suite

cleanliness

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 176 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Europa Suite

cleanliness

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Fontenay Deluxe Alster

cleanliness

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 43 sq m
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

Senator Suite

cleanliness

Highlights

Furnished balcony
Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 85 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Premier Suite

cleanliness

Highlights

Furnished balcony
Soundproofed
Air conditioning
Free rollaway/extra beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

Fontenay Classic

cleanliness

Highlights

Soundproofed
Air conditioning
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Bathrobes
  • 28 sq m
  • Park view
  • Sleeps 1
  • 1 Queen Bed

Fontenay Premier Room

cleanliness

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 43 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Hamburg

Located in Eimsbuettel neighbourhood, The Fontenay is connected to a shopping centre. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, and some of the area's activities can be experienced at St. Pauli Piers and Hamburg Cruise Center. Check out an event or a game at Volksparkstadion, and consider making time for Hagenbeck Zoo, a top attraction not to be missed.

What's nearby

  • Hamburg Messe and Congress - 3 min drive
  • Hamburg City Hall - 4 min drive
  • Reeperbahn - 5 min drive
  • Miniatur Wunderland - 6 min drive
  • Elbe Philharmonic Hall - 6 min drive

Getting around

  • Hamburg Dammtor Station - 10 min walk
  • Dammtor S-Bahn - 11 min walk
  • Hamburg Airport (HAM) - 23 min drive

Restaurants

  • Bodo's Bootssteg - 5 min walk
  • Bourbon Street Bar - 7 min walk
  • Piazza Romana - 8 min walk
  • Henriks Bar & Restaurant - 6 min walk
  • Parkview - 2 min walk

About this property

The Fontenay

Luxury hotel located in Eimsbuettel
Take advantage of a terrace, a coffee shop/cafe and a garden at The Fontenay. Indulge in a body scrub, a facial and a massage at the on-site spa. Enjoy local and international cuisine and more at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Other perks include:
  • An indoor pool and an outdoor pool, with sunloungers
  • Cooked-to-order breakfast (surcharge), bike hire and valet parking (surcharge)
  • A round-trip airport shuttle (surcharge), an electric car charging station and babysitting (surcharge)
  • Tour/ticket information, a front desk safe and meeting rooms
Room features
All 130 rooms offer comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning.
More amenities include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Valet parking on site (EUR 35 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–11:30 AM on weekdays and 6:30 AM–11:30 AM on weekends; EUR 42 for adults and EUR 21 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Atrium Lounge
  • Lakeside
  • Parkview

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Building
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
The property’s Lakeside Restaurant is closed on Sundays and Mondays.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately EUR 42 for adults and from EUR 21 for children
  • Airport shuttle fee: EUR 175 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: EUR 0 (one-way), (up to 12 years old)
  • Valet parking fee: EUR 35 per day
  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior, and is displayed on this page as 5 stars.

Property is also known as

Fontenay Hotel Hamburg
Fontenay Hotel
Fontenay Hamburg
Fontenay
The Fontenay Hotel
The Fontenay Hamburg
The Fontenay Hotel Hamburg

Frequently asked questions

Does The Fontenay have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at The Fontenay?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at The Fontenay on 22 Apr 2024 start from RM 1,705.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Fontenay pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 50 per pet, per day. Service animals are exempt from fees.

How much is parking at The Fontenay?

Valet parking is available for EUR 35 per day.

What time is check-in at The Fontenay?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Fontenay?

Checkout is at noon.

Does The Fontenay provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 175 per vehicle applies.

Where is The Fontenay located?

Located in Eimsbuettel, this luxury hotel is within 1 mile (2 km) of Alster Lakes and Hamburg City Hall. Reeperbahn and Miniatur Wunderland are also within 3 miles (5 km). Dammtor S-Bahn is 11 minutes by foot and Stephansplatz U-Bahn is 14 minutes.

The Fontenay Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 238 out of 275 reviews" "
Rating 8 - Good. 21 out of 275 reviews" "
Rating 6 - Okay. 8 out of 275 reviews" "
Rating 4 - Poor. 2 out of 275 reviews" "
Rating 2 - Terrible. 6 out of 275 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yaktiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was uniquely placed right by a very easy jogging, walking , and cycling route and near the water. The building itself is the most aesthetically pleasing design with beautiful windows everywhere. I really don’t know how to put it in words but it was the best hotel so far of the many 5 star hotels I have stayed at.
Stayed 1 night in Dec 2023

10/10 Excellent

Charbel

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

George, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay in six months! Excellent location. Modern Superb spa. Best hotel in Hamburg
Stayed 1 night in Sep 2023

2/10 Terrible

Ashley

Stayed 2 nights in Sep 2023

2/10 Terrible

Hans

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful modern hotel in arguably the best residential area in Hamburg , right on the Alster lake. Fantastic choice at breakfast , hot dishes are prepared in the kitchen and delivered to your table piping hot which is not always the case with a buffet. Freshly made carrot and apple juice. Light switches in the room are very modern and not easy to operate Very expensive dining but fresh ingredients and value for money if you can afford it
Stayed 1 night in Sep 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel on every level, one of the best we've stayed in.
Stayed 2 nights in Sep 2023

10/10 Excellent

LEIGH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality hotel from bygone era
Reception was excellent, even escorting us to our room. The room was a good and included a balcony. We appreciated the welcome gifts, and the turndown evening service which seems from a bygone era! We are nitpicking but were frustrated eggs and bacon were hard unless specifically asked for different. Position on the lake was perfect.
Stayed 5 nights in Aug 2023

10/10 Excellent

HUANG T Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

KHALED

Stayed 6 nights in Jun 2023

10/10 Excellent

Hadeel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay
Honestly i can say this hotel is one of the best hotel un europe if we exclude UK. So modren and spacious with great services. Highly recommended.
Stayed 3 nights in Jun 2023