Novotel Hamburg City Alster

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Luxury
4.5 star property
8.8

Excellent

Luxury hotel near Miniatur Wunderland

At Novotel Hamburg City Alster, you can look forward to a garden, dry cleaning/laundry services and a bar. Take some time to relax at the on-site spa. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a gym and a steam room.

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is RM379
RM405 total
includes taxes & fees
22 Nov - 23 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Twin Room, 2 Single Beds

Room

Standard Twin Room, 2 Single Beds

9.8 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a sofa, a small table, and a view of a sunset over water.

Standard Double Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(79 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a sofa, a small table, and a view of a sunset over water.

Superior Double Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(16 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 1 Double Bed

Room

Standard Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a small table with a vase, and a painting of a sunset over water.

Superior Suite, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the area

Located in Hamburg-Nord, a neighbourhood in Hamburg, Novotel Hamburg City Alster is near a metro station. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, and travellers looking to shop may want to visit Reeperbahn. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclays Arena. Looking to get your feet wet? Sailing and swimming adventures can be found near the property. Visit our Hamburg travel guide
Map
Luebecker Str. 3, Hamburg, HH, 22087

What's nearby

  • A river with boats, a large building with flags, and a modern skyscraper.
    Alster Lakes
    10 min walk - 0.9 km
  • A large, historic building with a central arched entrance and statues on either side.
    Hamburger Kunsthalle
    20 min walk - 1.7 km
  • A city street lined with historic buildings, a prominent church spire in the distance, and a clear blue sky.
    Moenckebergstrasse
    20 min walk - 1.7 km
  • A large building with a spire, a fountain, and a body of water.
    Jungfernstieg
    8 min drive - 3.0 km
  • St. Mary's Cathedral
    12 min walk - 1.0 km

Getting around

  • Lubecker Street U-Bahn
    4 min walk
  • Hamburg Central Station
    17 min walk
  • Hamburg Airport (HAM)
    29 min drive

Restaurants

  • Thai&Indischen Restaurant Curry lounge
    7 min walk
  • Mit Herz und Zucker
    5 min walk
  • Neshan restaurant
    8 min walk
  • Döner-time
    10 min walk
  • La Serenissima
    8 min walk

About this property

Novotel Hamburg City Alster

  • Luxury hotel near Miniatur Wunderland
  • At Novotel Hamburg City Alster, you can look forward to a garden, dry cleaning/laundry services and a bar. Take some time to relax at the on-site spa. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a gym and a steam room.
  • Additional perks include:
    • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
    • Meeting rooms, a banquet hall and luggage storage
    • A front desk safe, a TV in reception and tour/ticket information
    • Guest reviews give good marks for the helpful staff
  • Room features
  • All 210 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
  • More amenities include:
    • Bathrooms with rainfall showers and free toiletries
    • LCD TVs with satellite channels
    • Wardrobes/cupboards, free infant beds and electric kettles

Awards and affiliations

  • Eco-certified property
  • This property is certified by these third-party sustainability certification schemes: BREEAM and Green Key (Foundation for Environmental Education). For more information on what these certifications require and verify, please visit their websites.

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The price is RM388
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includes taxes & fees
22 Nov - 23 Nov
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Frequently asked questions

Is Novotel Hamburg City Alster pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel Hamburg City Alster?

As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at Novotel Hamburg City Alster on 22 Nov 2026 start from RM379, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Hamburg City Alster?

Self-parking is available for EUR 27 per night.

What time is check-in at Novotel Hamburg City Alster?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Novotel Hamburg City Alster?

Checkout is at noon.

Where is Novotel Hamburg City Alster located?

Located in Hamburg-Nord, this luxury hotel is within a 15-minute walk of Marienkrankenhaus, St. Mary's Cathedral, and Alster Lakes. Schauspielhaus and Moenckebergstrasse are also within 1 mile (2 km). Lubecker Street U-Bahn is only a 4-minute walk and Lohmuhlenstrasse U-Bahn is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Hamburg City Alster Reviews

8.8

Excellent

9.0

Cleanliness

8.0

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 473 out of 1001 reviews
Rating 8 - Good. 409 out of 1001 reviews
Rating 6 - Okay. 87 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cost benefit, clean, good breakfast and located conveniently close to a subway station.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Hamburg close to plenty of dog friendly restaurants. Great parking facilities and friendly staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean room with largest towels, mini fridge in room. Delicious and wide variety breakfast buffet style, so worth the price! Comfortable beds in a spacious room
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We stayed 3 night in the hotel, very clean and fresh, very good bathroom and beds.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
We stayed at Novotel Hamburg Alster for one night while driving from Italy to Sweden, and it was a great stopover. The hotel is nice, nothing overly fancy, but it has everything you need for a comfortable stay. A special highlight was the free ice cream at check-in, which the kids really appreciated! The hotel was easy to find, and having a parking garage was a big advantage. It’s also conveniently located close to the U-Bahn, making it easy to get around Hamburg. Breakfast was quite crowded around 9 a.m. in July, but the staff handled the situation very well and kept everything organized. Overall, a comfortable, well-located hotel with friendly service.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff friendly and curious. Hôtel location perfectly situated next to the metro.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff. Two nice days.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Nice, clean and helpful personal 🙏
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Cleaned room Kindly staffers A bit of a complicated breakfast. A nearby station that is difficult to move luggage A small elevator.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall pretty good stay at the hotel, though the shampoo/body wash offered seems a bit lack luster. Also having a menu for the breakfast would be helpful, as asking the greeter at the dinning area with "what options are available, what do you serve, and 2-3 other forums of the same question yielded little results.
Stayed 7 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was a mixed bag. First, the bad: unreliable/inconsistent wifi, mediocre room that had no desk or work space and very little room for 2 adults and 2 kids. It didn't have a fridge and there was barely any horizontal area in the bathroom to even set clothes down while showering. Lights require a room key to operate which was annoying, the kids hated the sofa bed, and the location is LOUD with nights full of screaming police sirens because it is on the corner of two busy streets and it is relatively close to central station (the epicenter of drugs and addicts in Hamburg). All was not terrible though: the staff was great, the property is well-kept and nice, and the breakfast was fantastic. Even though it is near central station, it seemed like a nice area that felt safe (if busy).
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice. Location was good a bit further away from shops and restaurants but walkable. Breakfast was great with lots of options. The staff were nice.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with good breakfast and location to the city was very easy. Love it will come again
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay in the hotel.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Yes breakfast was fresh but variety is limited
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Only minus for this hotel was the fitness room. Very small and basically nu equipment. Why they have it is beyond me.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with good metro access for the centre of Hamburg
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class in all departments. Great location. Easy access from airport and central station. Quiet location. Just far enough out of centre to be away from city centre riff-raff. Spacious room. Great staff. Look forward to staying again.
Stayed 4 nights in Aug 2025