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IntercityHotel Hamburg Hauptbahnhof

4.0 star property
Pet-friendly hotel connected to the convention centre in Hamburg with a restaurant

Choose dates to view prices

Photo gallery for IntercityHotel Hamburg Hauptbahnhof

Exterior
Restaurant
Restaurant
Meeting facility
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Parking available
  • 24/7 front desk
The current price is RM483
RM517 total
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room

8.4 out of 10
Very good
(73 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hairdryer
Free bottled water
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Business Room

8.4 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hairdryer
Free bottled water
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room, 1 Double Bed (Plus)

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Business Room, 1 Double Bed (Plus)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hairdryer
Free bottled water
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 1 Single Bed

8.0 out of 10
Very good
(14 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Private bathroom
Hairdryer
Free bottled water
  • City view
  • Sleeps 1
  • 1 Twin Bed

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About the area

Located in Hamburg City Center neighbourhood, IntercityHotel Hamburg Hauptbahnhof is connected to a railway/underground station. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, and travellers looking to shop may want to visit Reeperbahn and Fish Market. Check out an event or a game at Volksparkstadion, and consider making time for Hagenbeck Zoo, a top attraction not to be missed.
Visit our Hamburg travel guideOpens in a new window
Map
Glockengiesserwall 14/15, Hamburg, HH, 20095

What's nearby

  • Hamburg City Hall - 11 min walk - 0.9 km
  • Miniatur Wunderland - 3 min drive - 2.0 km
  • Hamburg Cruise Center - 3 min drive - 2.3 km
  • Elbe Philharmonic Hall - 4 min drive - 2.7 km
  • Reeperbahn - 4 min drive - 3.0 km

Getting around

  • North Central U-Bahn - 3 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 4 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Subway - ‬3 min walk
  • ‪Gosch Sylt - ‬3 min walk
  • ‪Quan 36 Too - ‬2 min walk
  • ‪Carlos Sambrosa - ‬3 min walk

About this property

IntercityHotel Hamburg Hauptbahnhof

Upscale hotel near Miniatur Wunderland
At IntercityHotel Hamburg Hauptbahnhof, you can look forward to an art gallery on-site, a shopping centre on-site and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a banquet hall
  • A 24-hour front desk, multilingual staff and meeting rooms
  • Luggage storage, concierge services and a lift
  • Guest reviews say great things about the helpful staff and location
Room features
All 155 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
More amenities include:
  • Hypo-allergenic bedding and down duvets
  • Showers and hairdryers
  • 30-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, daily housekeeping and desks

Languages

Croatian, English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 25 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Shopping centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with premium digital channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 20 per person
  • Covered self-parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Property Registration Number Glockengießerwall 14/15, IntercityHotel Hamburg hauptbahnhof, IntercityHotel GmbH, DE114110290, 040248700

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

InterCityHotel Hauptbahnhof
InterCityHotel Hauptbahnhof Hotel Hamburg
Intercityhotel Hotel Hamburg
InterCityHotel Hamburg Hauptbahnhof Hotel
InterCityHotel Hamburg Hauptbahnhof
IntercityHotel Hamburg Hauptbahnhof Hotel
IntercityHotel Hamburg Hauptbahnhof Hamburg
IntercityHotel Hamburg Hauptbahnhof Hotel Hamburg

Frequently asked questions

Is IntercityHotel Hamburg Hauptbahnhof pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at IntercityHotel Hamburg Hauptbahnhof?

As of 19 Aug 2025, prices found for a 1-night stay for 2 adults at IntercityHotel Hamburg Hauptbahnhof on 31 Aug 2025 start from RM 483.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at IntercityHotel Hamburg Hauptbahnhof?

Self-parking is available for EUR 25 per day. Limited spots are available.

What time is check-in at IntercityHotel Hamburg Hauptbahnhof?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at IntercityHotel Hamburg Hauptbahnhof?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is IntercityHotel Hamburg Hauptbahnhof located?

Located in Hamburg City Center, this hotel is within a 15-minute walk of Hamburger Kunsthalle and Hamburg City Hall. Miniatur Wunderland and Elbe Philharmonic Hall are also within 2 miles (3 km). North Central U-Bahn and Monckebergstrasse U-Bahn are within a 5-minute walk.

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IntercityHotel Hamburg Hauptbahnhof Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 390 out of 1003 reviews
Rating 8 - Good. 406 out of 1003 reviews
Rating 6 - Okay. 131 out of 1003 reviews
Rating 4 - Poor. 46 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location but rooms are rather basic. Good for a short break. Would stay there again
Stayed 2 nights in Feb 2025

8/10 Good

peter

Liked: Cleanliness, staff & service, room comfort
Decent Hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful, easy transpiration to city sites or long distance travel. The room was comfortable
Stayed 2 nights in Apr 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, well connected, lots of eating options in the vicinity, and the centre is a 10 minute easy walk
Stayed 3 nights in Jan 2025

6/10 Okay

Peggy

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property has a terrace on the roof that offers some very nice views of the city. For the price the condition of the hotel is not good. No free wifi and mold in the sink.
Stayed 1 night in Jul 2025

2/10 Terrible

Cheryl

Disliked: Property conditions & facilities
Very expensive travel lodge will not stay here again
Stayed 2 nights in Apr 2025

6/10 Okay

Keiichi

Liked: Cleanliness, staff & service, property conditions & facilities
You can see this hotel in front of you just after getting out of Central Station. Never be lost!
Stayed 1 night in Feb 2025

8/10 Good

Stefan

Liked: Staff & service

Perfect Position at the Main station

Perfect Position of the Hotel near Main Station and Shopping mile. Direct booking of the Hotel would provide Train Tickets for the whole Stay. The Room size is ok, but the Bath would Need a Bus more attention from the cleaning Team. Breakfast has a good selection of Food.
Stayed 2 nights in Mar 2025

8/10 Good

Margaret

Hotel is walking distance from the train station, and near restaurants and shopping. Staff were very friendly and helpful. Room was clean and comfortable. We were in a business room on the 8th floor with a nice view.
Stayed 1 night in Dec 2024

10/10 Excellent

Cecilie S. Bie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only thing I missed was a chrome cast and maybe a common area with a coffee machine!
Stayed 1 night in Feb 2025

8/10 Good

Takahiko

Liked: Cleanliness
Disliked: Property conditions & facilities
Very convenient location near Central station. Room is big enough to feel confortable. Only one thing i did not like was a big staion remained on floor carpet near desk. Looks like a stain with face cream or someting while. Other than that very good.
Stayed 6 nights in Jun 2025

8/10 Good

Isobel

Liked: Cleanliness, amenities, property conditions & facilities
Great for transport connections. Spacious bedroom and comfortable bed. Double glazing cuts noise effectively. Air con was set at 19. I couldn't adjust it to lower temperature despite repeated attempts. Staff were friendly and helpful. Breakfast was good with lots of choice and dining room was pleasant.
Stayed 4 nights in Jun 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

A very central hotel close to the main railway station. A very comfortable bed, good tv and bathroom. Only thing was couldn't see how to change the room temperature.
Stayed 1 night in Dec 2024

8/10 Good

Stefan

Liked: Cleanliness, staff & service, room comfort

Nice stay between trains

A short stay when arriving late at night and leaving early in the morning. Helpfully close to the railway station. Didn't get the vending machine to work. Could have wished for a kettle for making tea in the room. Otherwise comfortable bed, well cleaned room and good Wifi.
Stayed 1 night in May 2025

10/10 Excellent

Sumeyye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Stayed 2 nights in Dec 2024

6/10 Okay

Gitte-Louise

Liked: Cleanliness
Disliked: Staff & service
Average hotel, cleaning ok, staff not so friendly
Stayed 2 nights in Dec 2024

6/10 Okay

Stephen

Liked: Cleanliness

Average

Made us wait to 3pm even though they clearly had rooms and lots of people checked in from 1.30pm. No tea or coffee making facilities. Good point is the location.
Stayed 2 nights in Dec 2024

6/10 Okay

Elke

Too expensive - not even coffee/tea making facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Very warm room with broken AC. The worst pillows ever. Hardly slept.
Stayed 1 night in Dec 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service

OVERALL GOOD AND CONVINIENT

HOTEL convinient to Trainstation and city, Room size good. Temperature in room was cool and not possible to adjust (even with the display in the room - system was not working) - I asked collegue and he had the same problem. Staff was nice - even got a watercooker from reception - room didn't have this -
Stayed 2 nights in Nov 2024

8/10 Good

Roberta

Liked: Cleanliness, amenities, property conditions & facilities
Hotel carino pulito, camera ampia, abbastanza vicino al centro. La sera la sera però zona poco ben frequentata.
Stayed 1 night in Aug 2025

4/10 Poor

Ronald

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ik heb nog nooit zo'n langzame incheck gehad. Al mijn gegevens waren bekend maar toch deed hij er 16 minuten over om ons in te checken. Het zou rookvrij moeten zijn maar we hebben de hele nacht het raam open laten staan vanwege de sigarettenrook. Ook in de lift rook je het. Kamer was erg vies, vlekken in het tapijt en vlekken op het bed. Badkamer was ook niet goed schoon want het wc papier zat nog in de pot van de vorige gast. Al met al zeer teleurstellend. Ik kom hier zeker niet meer terug
Stayed 1 night in Aug 2025

10/10 Excellent

Gilberto Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción para hospedaje, a unos pasos de Hamburg Haupbahnhof, muy cómodo, limpio y con varias opciones para comer al rededor.
Stayed 1 night in Aug 2025

8/10 Good

Jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute, fußläufige Erreichbarkeit vom Hamburger Hbf. Hervorzuheben ist die Dachterrasse in der 8. Etage. Von dieser hat man einen schönen Blick in Richtung Hotel Atlantik und einem Gewässer. In unmittelbarer Nähe viele Lokale und Einkaufsmöglichkeit. Mein Manko. Klimaanlage. Anscheinend wirbelt sie nur die Innenluft um. Für mein empfinden keine ausreichende Kühlung. Das Zimmer war aufgeheizt. Mit Tagen bei 30°C hätte ich es in dem Zimmer wohl gar nicht ertragen
Stayed 3 nights in Jul 2025

10/10 Excellent

Myrona

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2025