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ibis Hamburg Alster Centrum

Property class: 3.5

Choose dates to view prices

Located close to Alster Lakes and Hamburg City Hall, ibis Hamburg Alster Centrum provides dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is RM379
RM406 total
includes taxes & fees
20 Sept - 21 Sept

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 1 Double Bed (New Sleep Easy Concept)

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Double Room, 1 Double Bed (New Sleep Easy Concept)

8.4 out of 10
Very good
(53 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 Double Bed with Sofa bed

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds

A modern room with a flat-screen TV mounted on a chalkboard wall, a mirror, and a door.

Room, 2 Single Beds

7.8 out of 10
Good
(21 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Located on a river, ibis Hamburg Alster Centrum is in Hamburg City Center neighbourhood and is connected to a shopping centre. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, and some of the area's activities can be experienced at Hamburg Cruise Center and St. Pauli Piers. Alster Lakes and Hamburg City Hall are two other places to visit that come recommended. Visit our Hamburg travel guide
Map
Holzdamm 4-12 & 16, Hamburg, HH, 20099

What's nearby

  • A river with boats, a large building with flags, and a modern skyscraper.
    Alster Lakes
    1 min walk - 0.2 km
  • A river with buildings in the background, a street lamp, and cherry blossoms in the foreground.
    Inner Alster Lake
    4 min walk - 0.4 km
  • A large, historic building with a central arched entrance and statues on either side.
    Hamburger Kunsthalle
    6 min walk - 0.5 km
  • A large building with a spire, a fountain, and a body of water.
    Jungfernstieg
    10 min walk - 0.9 km
  • A historic building with a prominent tower and green roof, surrounded by a spacious square with pedestrians.
    Hamburg City Hall
    12 min walk - 1.1 km

Getting around

  • Hamburg Central Station
    5 min walk
  • North Central U-Bahn
    7 min walk
  • Hamburg Airport (HAM)
    26 min drive

Restaurants

  • Starbucks
    8 min walk
  • McDonald's
    6 min walk
  • Baumann's Bierbar
    7 min walk
  • Small talk
    6 min walk
  • Block House
    7 min walk

About this property

ibis Hamburg Alster Centrum

  • Hotel near Hamburg City Hall
  • Located close to Alster Lakes and Miniatur Wunderland, ibis Hamburg Alster Centrum provides dry cleaning/laundry services. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
    • Smoke-free property, a lift and luggage storage
    • A front desk safe and a 24-hour front desk
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 165 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and sound-insulated walls.
  • More amenities include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and showers
    • Flat-screen TVs with cable channels
    • Daily housekeeping, desks and phones

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 25 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 19 for adults and EUR 9.50 for children

Things to do

  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (81 centimetre high)

More

  • 1 building
  • 5 floors
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 16 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 9.50 for children
  • Covered self-parking fee: EUR 25 per day
  • Pet fee: EUR 16 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Frequently asked questions

Is ibis Hamburg Alster Centrum pet-friendly?

Yes, ibis Hamburg Alster Centrum allows pets (limit 1 total). There's a fee of EUR 16 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at ibis Hamburg Alster Centrum?

As of 21 Aug 2026, prices found for a 1-night stay for 2 adults at ibis Hamburg Alster Centrum on 20 Sept 2026 start from RM379, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis Hamburg Alster Centrum?

Self-parking is available for EUR 25 per day.

What time is check-in at ibis Hamburg Alster Centrum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at ibis Hamburg Alster Centrum?

Checkout is at noon.

Where is ibis Hamburg Alster Centrum located?

Located in Hamburg City Center, this hotel is within a 15-minute walk of Alster Lakes and Hamburg City Hall. Miniatur Wunderland and Reeperbahn are also within 2 mi (3 km). North Central U-Bahn is 7 minutes by foot and South Central U-Bahn is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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