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ibis Hamburg Alster Centrum

3.5 star property
Eco-certified Hamburg hotel connected to the convention centre, steps from Alster Lakes

Choose dates to view prices

Photo gallery for ibis Hamburg Alster Centrum

Land view from property
Hypo-allergenic bedding, desk, soundproofing, iron/ironing board
Exterior
Exterior
Exterior
ibis Hamburg Alster Centrum offers a welcoming spot in Hamburg City Center with amenities like WiFi and dry cleaning. Guests praise the helpful staff. Travelers can rent bikes directly from the hotel, ideal for exploring the city or visiting nearby Hamburg City Hall.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Laundry
  • Air conditioning
  • Housekeeping
The current price is RM400
RM429 total
includes taxes & fees
26 Oct - 27 Oct

Room options

Check availability for these dates

Tonight
Oct 4 - Oct 5
Check availability for tonight Oct 4 - Oct 5
Tomorrow
Oct 5 - Oct 6
Check availability for tomorrow Oct 5 - Oct 6
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 1 Double Bed (New Sleep Easy Concept)

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Double Room, 1 Double Bed (New Sleep Easy Concept)

8.4 out of 10
Very good
(43 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Eco-friendly toiletries
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds

Hypo-allergenic bedding, desk, soundproofing, iron/ironing board

Room, 2 Single Beds

7.8 out of 10
Good
(16 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Eco-friendly toiletries
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

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includes taxes & fees
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About the area

Map
Holzdamm 4-12 & 16, Hamburg, HH, 20099

What's nearby

  • Hamburg City Hall - 12 min walk - 1.1 km
  • Miniatur Wunderland - 3 min drive - 2.6 km
  • Reeperbahn - 3 min drive - 2.7 km
  • Hamburg Cruise Center - 4 min drive - 3.0 km
  • Elbe Philharmonic Hall - 4 min drive - 3.0 km

Getting around

  • Hamburg (ZMB-Hamburg Central Train Station) - 6 min walk
  • North Central U-Bahn - 7 min walk
  • Hamburg Airport (HAM) - 26 min drive

Restaurants

  • ‪MUTTERLAND Stammhaus - ‬4 min walk
  • ‪barca - an der Alster - ‬3 min walk
  • ‪Cafe Liebermann - ‬6 min walk
  • ‪Heritage Hamburg - ‬4 min walk
  • ‪Atlantic Bar - ‬1 min walk

About this property

ibis Hamburg Alster Centrum

Eco-certified hotel near Hamburg City Hall
Located close to Alster Lakes and Miniatur Wunderland, ibis Hamburg Alster Centrum provides dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • An electric car charging station, a lift and a 24-hour front desk
  • A front desk safe, smoke-free property and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All 165 rooms offer comforts such as air conditioning, in addition to perks such as free WiFi and sound-insulated walls.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks and phones

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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ibis Hamburg City

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  • Free WiFi
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  • Air conditioning
8.2 out of 10, Very good, 1,000 reviews
The price is RM349
RM374 total
includes taxes & fees
19 Oct - 20 Oct
ibis Hamburg City

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 20 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 19 for adults and EUR 9.50 for children

Things to do

  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (81 centimetre high)

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 16 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 9.50 for children
  • Self-parking fee: EUR 20 per day
  • Pet fee: EUR 16 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

ibis Alster Centrum
ibis Alster Centrum Hotel
ibis Alster Centrum Hotel Hamburg
ibis Hamburg Alster Centrum
ibis Hamburg Alster Centrum Hotel
Ibis Hamburg Alster Hotel Hamburg
ibis Hamburg Alster Centrum Hotel
ibis Hamburg Alster Centrum Hamburg
ibis Hamburg Alster Centrum Hotel Hamburg

Frequently asked questions

Is ibis Hamburg Alster Centrum pet-friendly?

Yes, ibis Hamburg Alster Centrum allows pets (limit 1 total). There's a fee of EUR 16 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at ibis Hamburg Alster Centrum?

As of 4 Oct 2025, prices found for a 1-night stay for 2 adults at ibis Hamburg Alster Centrum on 26 Oct 2025 start from RM 400.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at ibis Hamburg Alster Centrum?

Self-parking is available for EUR 20 per day.

What time is check-in at ibis Hamburg Alster Centrum?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at ibis Hamburg Alster Centrum?

Checkout is at noon.

Where is ibis Hamburg Alster Centrum located?

Located in Hamburg City Center, this eco-certified hotel is within a 15-minute walk of Alster Lakes and Hamburg City Hall. Miniatur Wunderland and Hamburg Cruise Center are also within 2 mi (3 km). North Central U-Bahn is 7 minutes by foot and South Central U-Bahn is 9 minutes.

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Reviews

ibis Hamburg Alster Centrum Reviews

8.0

Very good

8.4

Cleanliness

8.6

Location

8.0

Staff & service

8.0

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 239 out of 845 reviews
Rating 8 - Good. 412 out of 845 reviews
Rating 6 - Okay. 143 out of 845 reviews
Rating 4 - Poor. 39 out of 845 reviews
Rating 2 - Terrible. 12 out of 845 reviews

Reviews

8/10 Good

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Günstig und gut gelegen
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and quiet
Stayed 4 nights in Aug 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but mattress not so good, very thin and uncomfortable.
Stayed 1 night in Aug 2025

8/10 Good

Susanne

Fint hotel og kort til kanalerne og banegården
Stayed 3 nights in Jun 2025

8/10 Good

Bernando

Liked: Cleanliness, amenities, property conditions & facilities
Locatie hotel is goed, want op loopafstand station en centrum. Kamer netjes, groot genoeg en voorzien van handige faciliteiten. Badkamer is wel klein. Prima ontbijt. Ontvangst kan vriendelijker en informatie beter.
Stayed 3 nights in Aug 2025

8/10 Good

Rasoa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 4 nights in Jul 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Well located. Good staff. Needs update
Stayed 1 night in Aug 2025

10/10 Excellent

HISASHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早く到着しましたがチェックイン対応してくれました
Stayed 1 night in Jun 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enkelt men rent och trevlig personal. God frukost.
Stayed 2 nights in May 2025

8/10 Good

Konrad

Liked: Cleanliness, amenities, property conditions & facilities
Alle Mitarbeiter waren sehr freundlich. Es hat alles gut geklappt.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
냉장고가 없어 다소 불편했지만 따뜻한 물 등 필요한 부분을 제공받을 수 있었고, 가격대비 공간이 넓었습니다
Stayed 3 nights in Aug 2025

8/10 Good

Inge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meget fint hotel til prisen. Meget central beliggenhed. Super fin morgenmad og et bredt udvalg Lille værelse men rent og fint indrettet
Stayed 3 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice and basic place to stay. Child cot was provided free of charge. Parking was convienent.
Stayed 1 night in Jun 2025

8/10 Good

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trevligt hotell!

Nära city och Hbf. Bra frukost. Trots närheten till järnvägen stördes vi inte av störande ljud.
Stayed 5 nights in Jun 2025

10/10 Excellent

Lola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient as it’s close to the town centre yet it’s still in a quiet location, we had a lovely stay thank you !
Stayed 4 nights in Feb 2025

10/10 Excellent

Antonella

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 3 nights in Aug 2025

6/10 Okay

Tine

Liked: Cleanliness, staff & service, property conditions & facilities
Dejlig central beliggenhed og god service. Jeg savnede en elkeddel, så jeg kunne lave kaffe.
Stayed 2 nights in May 2025

10/10 Excellent

Inge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Lage, sehr nettes Personal, großes Zimmer, bequemes Bett! Sehr gutes Preis/Leistung Verhältnis:-)))
Stayed 3 nights in May 2025

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location 👌

Good city centre location and amenities nearby, room quite and clean condition
Stayed 6 nights in Mar 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jun 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were too firm even with the matress pad.
Stayed 3 nights in Jul 2025

8/10 Good

Jesper

Liked: Cleanliness, room comfort
Ok budget hotel, god beliggenhed, fin morgenmad med lidt af hvert (€19 pr mand)
Stayed 2 nights in Dec 2024

8/10 Good

Claudia

Liked: Staff & service
Sehr nettes Personal, zentrale Lage, Zimmer klein und schon sehr in die Jahre gekommen.
Stayed 1 night in Feb 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles top

Alles super, hilfsbereit und freundlich Super Lage für Städtereisen
Stayed 4 nights in Mar 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Utmärkt övernattning

När man bara vill övernatta , inte bo någon längre tid, utmärkt val då man är ute hela dagen och sightseeing
Stayed 3 nights in Dec 2024