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Holiday Inn Hamburg - Hafencity by IHG

4.5 star property
Luxury hotel connected to the convention centre in Hamburg with a restaurant

Choose dates to view prices

Photo gallery for Holiday Inn Hamburg - Hafencity by IHG

Exterior
Serves breakfast, lunch and dinner
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Exterior
Exterior
Holiday Inn Hamburg - Hafencity is in Hamburg City Center, offering upscale comfort. Guests enjoy breakfast at Open Lobby, gym access, free in-room WiFi, and a business center. Bike rentals make exploring nearby attractions like Miniatur Wunderland easy.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pet-friendly
  • Room service
The current price is RM452
RM503 total
includes taxes & fees
26 Oct - 27 Oct

Room options

Check availability for these dates

Tonight
Oct 1 - Oct 2
Check availability for tonight Oct 1 - Oct 2
Tomorrow
Oct 2 - Oct 3
Check availability for tomorrow Oct 2 - Oct 3
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 41 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Courtyard View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Courtyard View

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
6 bedrooms
  • 23 sq m
  • 6 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(44 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(18 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
20 bedrooms
  • 20 sq m
  • 20 bedrooms
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Courtyard View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Courtyard View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About the area

Located in Hamburg City Center neighbourhood, Holiday Inn Hamburg - Hafencity by IHG is connected to a shopping centre. Reeperbahn and Fish Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Miniatur Wunderland and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Elbe Philharmonic Hall or Volksparkstadion.
Visit our Hamburg travel guideOpens in a new window
Map
Ueberseeallee 15, Hamburg, Hamburg, 20457

What's nearby

  • Hamburg Cruise Center - 8 min walk - 0.7 km
  • Miniatur Wunderland - 15 min walk - 1.3 km
  • Elbe Philharmonic Hall - 18 min walk - 1.5 km
  • Hamburg City Hall - 18 min walk - 1.6 km
  • Reeperbahn - 5 min drive - 3.6 km

Getting around

  • HafenCity Universität Hamburg Station - 3 min walk
  • HafenCity Universität Station - 4 min walk
  • Hamburg Airport (HAM) - 41 min drive

Restaurants

  • ‪Sabai Dee Mai Restaurant - ‬7 min walk
  • ‪Kazu Ramen - ‬7 min walk
  • ‪The Baby Goat - ‬7 min walk
  • ‪Espresso House - ‬7 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Holiday Inn Hamburg - Hafencity by IHG

Luxury hotel near Miniatur Wunderland
Hamburg Cruise Center and Elbe Philharmonic Hall are located near Holiday Inn Hamburg - Hafencity by IHG, which provides a coffee shop/cafe, dry cleaning/laundry services and a bar. The on-site restaurant, Open Lobby, offers breakfast, lunch, dinner and light fare. Free in-room WiFi is available to all guests, along with a gym and a business centre.
You'll also find perks such as:
  • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
  • Smoke-free property, a banquet hall and free newspapers
  • A lift, luggage storage and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 268 rooms have comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Baths or showers and hairdryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, separate sitting areas and recycling

Similar properties

2 bars/lounges, rooftop bar

Radisson Blu Hotel, Hamburg

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 1,177 reviews
The price is RM611
RM654 total
includes taxes & fees
5 Oct - 6 Oct
Radisson Blu Hotel, Hamburg

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 28 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Open Lobby

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Handrails in stairways (61 centimetre high)
  • Lift (99 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Tourism fee: EUR 3.9 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Self-parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Holiday Inn Hamburg Hafencity Hotel
Holiday Inn Hamburg Hafencity

Frequently asked questions

Is Holiday Inn Hamburg - Hafencity by IHG pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Holiday Inn Hamburg - Hafencity by IHG?

As of 1 Oct 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Hamburg - Hafencity by IHG on 26 Oct 2025 start from RM 452.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Hamburg - Hafencity by IHG?

Self-parking is available for EUR 28 per day. Limited spots are available.

What time is check-in at Holiday Inn Hamburg - Hafencity by IHG?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Holiday Inn Hamburg - Hafencity by IHG?

Checkout is at noon. Late check-out is available for a fee.

Where is Holiday Inn Hamburg - Hafencity by IHG located?

Located in Hamburg City Center, this luxury hotel is within a 15-minute walk of Prototyp Auto Museum and Hamburg Cruise Center. Miniatur Wunderland and Elbe Philharmonic Hall are also within 1 mile (2 km). HafenCity Universität Station and HafenCity Universität Hamburg Station are within a 5-minute walk.

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Holiday Inn Hamburg - Hafencity by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 541 out of 816 reviews
Rating 8 - Good. 234 out of 816 reviews
Rating 6 - Okay. 26 out of 816 reviews
Rating 4 - Poor. 9 out of 816 reviews
Rating 2 - Terrible. 6 out of 816 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes und gut erreichbares Hotel, wir kommen wieder
Stayed 1 night in Aug 2025

10/10 Excellent

Hermann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2025

10/10 Excellent

magda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura moderna e pulita in zona centrale, ottima la colazione.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Rene

Liked: Cleanliness, property conditions & facilities
Super clean und gute Lage
Stayed 1 night in Aug 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 5 nights in Aug 2025

8/10 Good

Golbarg

Liked: Cleanliness
Disliked: Staff & service
Hat mir gut gefallen , sauber ,schöne Zimmer , freundliches Personal .
Stayed 3 nights in Aug 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gepflegtes Hotel mit freundlichem Personal.
Stayed 3 nights in Aug 2025

10/10 Excellent

Luise Kathrin

Liked: Cleanliness, staff & service, property conditions & facilities
Mir hat gefallen, das die Zimmer sauber waren und das Personal sehr hilfsbereit und freundlich.
Stayed 3 nights in Aug 2025

10/10 Excellent

Peter

Liked: Amenities
Hervorragendes Hotel mit freundlichem Personal, schöner Raumgestsltung und Sehr hutem Frühstück.
Stayed 1 night in Jul 2025

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, property conditions & facilities
Wir waren zum zweiten Mal dort, weil das Hotel und seine Mitarbeiter toll sind! Alle sind nett und aufmerksam, die Sauberkeit ist top. Frühstück und auch die Snacks im Restaurant sind klasse!
Stayed 2 nights in Aug 2025

10/10 Excellent

Manuela Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel am Rande der Hafen City. Abends sehr ruhige Gegend.
Stayed 6 nights in Aug 2025

10/10 Excellent

Susanne

Liked: Cleanliness, amenities, property conditions & facilities
Gute Lage, sehr schönes Zimmer
Stayed 1 night in Mar 2025

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein tolles Hotel in der HafenCity. Idealer Startpunkt für Ausflüge in Hamburg.
Stayed 1 night in Jul 2025

10/10 Excellent

Leonardo Montes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely lovely, the rooms are big and comfortable. The only thing i didn't quite like was the gym because it was too hot. But that aside everything was perfect.
Stayed 1 night in Sep 2025

10/10 Excellent

Hiltrud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated Hotel in Hafencity, which is a newly built area in the old docks area and contains the University buildings. It is walkable to city centre.
Stayed 2 nights in Aug 2025

8/10 Good

Uwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Lage und gute Anbindung. Auffällig das reichliche und qualitativ hochwertige Frühstück
Stayed 1 night in Jul 2025

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes zentral gelegenes Hotel, sehr gutes Frühstück, nettes Personal
Stayed 3 nights in May 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lage des Hotels außerordentlich gut, freundliches, gut geschultes Personal.
Stayed 2 nights in May 2025

10/10 Excellent

tommasina

Liked: Cleanliness, staff & service, property conditions & facilities
Bellissimo hotel, camere e spazi impeccabili, colazione eccellente e servizio ristorante con ottimi piatti, aperto fino alle 22. Una sera ci siamo presentati alle 21,40 ma il personale, che stava già allestendo la sala per la colazione del giorno successivo, ci ha fatto entrare accogliendo ogni nostra richiesta.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles neu, sehr gemütliche Betten und stilvoll eingerichtete Zimmer. U-Bahn 5 Min entfernt, top Lage in der Hafencity. Personal sehr freundlich. Frühstück super, es gibt alles, was das Herz begehrt.
Stayed 1 night in Aug 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rundum zufrieden wie immer. Die Nähe zur Westfield Mall ist ein weiterer Pluspunkt
Stayed 4 nights in Jul 2025

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Ausgangsbasis für einen Städtetrip.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kerstin

Liked: Cleanliness, amenities, property conditions & facilities
Sehr gut mit öffentlichen Verkehrsmitteln erreichbar. Das freundliche und aufmerksame Personal und das leckere und reichhaltige Frühstücksbuffet trugen zu einem sehr angenehmen Aufenthalt bei.
Stayed 5 nights in Jun 2025

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