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Reviews of Deutsches Haus Neugraben

3 out of 5
Deutsches Haus Neugraben
Bergheide 1, Hamburg, HH

Reviews

7.8

Good

Rating 10 - Excellent. 36 out of 150 reviews" "
Rating 8 - Good. 75 out of 150 reviews" "
Rating 6 - Okay. 27 out of 150 reviews" "
Rating 4 - Poor. 7 out of 150 reviews" "
Rating 2 - Terrible. 5 out of 150 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

REINHARD

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
nice staff, clean room , lacked a small fridge
Stayed 5 nights in Oct 2021

6/10 Okay

Mathias

Liked: Room comfort
Disliked: Staff & service
At least it was cheap
No service and not flexible. Beds were ok.
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Malte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Clean and very basic but also well located. Ample parking and close by the station as well!
Stayed 4 nights in Oct 2018

10/10 Excellent

Samuel, Zurich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The surroundings nearby are very nice, it is close to shopping center and S bahn, but in a mountain area, so it is very quiet and the air is fresh, the staff is also very helpful.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
A nice hotel for one night on our road trip from Denmark to the Netherlands.
Stayed 1 night in Jul 2018

8/10 Good

John, Deventer, Netherlands

Liked: Cleanliness, staff & service
Clean hotel, freindly staf. But a bit outdated, no airco. And no applience like a coffee maker or fridge. Fine for one night.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

8/10 Good

Katarina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

2/10 Terrible

Antoni

Disliked: Staff & service
Stayed 2 nights in Mar 2022

6/10 Okay

Alexandros

Business traveller
Liked: Cleanliness, staff & service
sonst ganz i.O., jedoch fehlt es an Grundausstattung wie Kleiderbügeln usw.
Stayed 1 night in Feb 2022

8/10 Good

Jan

Travelled with family
Liked: Staff & service, room comfort
Fint pitstop hotel.
Fint pitstop hotel, godt til prisen. Absolut ikke nyt, rengøring ok men ikke perfekt - hjørner og kanter ikke lige ramt af støvsugere hver gang. Men dejligt stort værelse.
Stayed 1 night in Oct 2021

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Steen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint hotel i udkanten af Hamburg.
Hotel Deutsches Haus i Neugraben er et ganske fint sted, som vi ikke vil tøve med at anbefale til andre. Værelset vi havde denne gang var et af de mindste vi har haft, men der var rent og pænt, og sengene var gode. Alt i alt et udmærket sted til en overkommelig pris.
Stayed 4 nights in Jun 2021

8/10 Good

Frank

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Steen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Für eine Nacht okay
Die Betten waren Sauber, das Bad geputzt, aber die Dusche war usselig. Der Staubsauger scheint aber nur in der Mitte zu fahren. Blöd wenn Kinder auf dem Boden sitzen oder, noch schlimmer, unter das Bett krabbeln, weil was darunter gefallen ist.
Stayed 1 night in Sep 2020

8/10 Good

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Martin

Travelled with group
Liked: Staff & service, room comfort
OK til en enkelt overnatning
En noget slidt bygning, der godt kunne bruge en klat maling hist og her. På plus siden så er der gratis parkering og sengene er ganske okay.
Stayed 1 night in Jul 2020

8/10 Good

Ute

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Staffan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Orhan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Steen

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

Nicole, Neumünster

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war sehr ruhig toll gelegen und super nettes Personal. Ich würde es immer wieder buchen
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Es war alles Wunderbar dass Personal war sehr nett dass Zimmer sehr sauber
Stayed 2 nights in Jan 2020

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities
Helt ok för en övernattning längs vägen.
Ett helt ok hotell för en övernattning på bilresan. Vill man uppleva Hamburg bör man bo centralare.
Stayed 1 night in Dec 2019

10/10 Excellent

andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preis Leistung super. 300 m weiter ein Grieche für tolles Essen. Getränke in der Lobby. Top
Stayed 1 night in Dec 2019

8/10 Good

Kjetil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

2/10 Terrible

Gerd

Stayed 1 night in Sep 2019

6/10 Okay

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds, staff and breakfast was excellent. Very easy to get here by car. A great greek restaurant 200 m away.
Stayed 1 night in Jul 2019

2/10 Terrible

christian peter bune

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hold jer langt væk!!!!!!!
Mest arrogante, mindst service mindede, ubehagelige, nedladende, anstændige receptionist oplevelse i mit lov!!! De ansatte har ganske enkelt ikke forstået, at de sidder i en reception på et hotel og skal hjælpe deres gæster. Det er ganske enkelt en ubehagelig oplevelse og jeg vil ikke anbefale stedet til min værste fjende!
Stayed 1 night in Jul 2019

2/10 Terrible

Christoffer

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2019

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bekvämt boende på väg genom europa.
Helt klart prisvärt, perfekt för en natt och genom resa. Frukost för ca 100kr/pers är i överkant men allt finns förutom kalles kaviar och riktig filmjölk :-) Gratis parkering
Stayed 1 night in Jul 2019

8/10 Good

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveller

Disliked: Room comfort
Manglende forståelse overfor andre gæster
Det var en dårlig oplevelse på grund af adskillige kulturforskelle. Der blev brugt Skype til kl. 02:30, med en sådan intensitet at ens nattesøvn blev i den grad ødelagt. Ikke et sted jeg kan anbefale til andre.
Stayed 1 night in Jul 2019

8/10 Good

Imane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Rustig hotel, vlakbij wat winkels en restsurantjes, je loopt zo naar het station van waar je binnen een half uur in Hamburg centrum bent. De prijs sprak mij aan omdat de hotels in Hamburg veel duurder zijn, prima oplossing wat mij betreft
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Lisa

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Jun 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Freundlicher Empfang Winziges schmutziges Bad, an der Duschkabine klebte noch die Zahnpasta von den Vorgängern, Kalkflecken überall. Statt Doppelbett nur 1,40er Bett, beim Frühstück nur eine Sorte einfache Aufbackbrötchen
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Es war sauber. Leider sehr laut morgens früh ab 5:00. fürs Frühstück gibt es keinen Punkt weil wir es nicht nehmen konnten da es kein Gluten frei gab und es keine Möglichkeit gab nur Rührei zu bestellen. Etwas ärgerlich. Sonst oke für ein paar Tage
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Skøn modtagelse - fin lejlighed til pengene. Mulighed for cykel opbevaring i låst garage,
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Frühstück nicht inbegriffen, kein Hinweis daß am WE andere Frühstückszeiten. Dadurch bezahlt und nicht in Anspruch nehmen können. Je nach Personal keine Brötchen da und alles leer... Normale Zimmertür, unten ein Spalt von 1 cm. Dadurch sehr laut auf dem Gang. Sehr hellhörig, Straße und Gehweg quasi neben dem Bett. TV viele Programme nicht empfangbar, nur öffentlich rechtlich. Bett sehr bequem, Zimmerreinigung top. Für den Preis ohne Frühstück, keine gedämmten Fenster, die Zimmertür, quasi kein TV, keine Minibar viel zu teuer.
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Travelled with family
Die Unterkunft war sauber und alles hat gut funktioniert leider ging das Fernsehen nicht und nach Anfragen an der Rezeption sagte man mir es würde ca 30 min dauern bis einer kommt Ergebnis es ist niemand gekommen!!!
Stayed 1 night in Apr 2019