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25hours Hotel Altes Hafenamt

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Located close to International Maritime Museum and German Customs Museum, 25hours Hotel Altes Hafenamt provides a terrace, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. The on-site Mediterranean cuisine restaurant, NENI, offers breakfast, lunch and dinner. In addition to an outdoor entertainment area and a bar, guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is RM689
RM738 total
includes taxes & fees
6 Sept - 7 Sept

Room options

View all photos for Large

Hypo-allergenic bedding, minibar, in-room safe, desk

Large

8.8 out of 10
Excellent
(10 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Medium

Hypo-allergenic bedding, minibar, in-room safe, desk

Medium

9.4 out of 10
Exceptional
(24 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Extra Large

A hotel room with a bed, a chair, a table, and a lamp.

Extra Large

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Located in Hamburg City Center, a neighbourhood in Hamburg, 25hours Hotel Altes Hafenamt is near a metro station. German Customs Museum and International Maritime Museum are cultural highlights, and some of the area's activities can be experienced at Hamburg Cruise Center and Traditional Ship Harbour. Looking to enjoy an event or a match while in town? See what's going on at Elbe Philharmonic Hall. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Hamburg travel guide
Map
Osakaallee 12, Hamburg, HH, 20457

What's nearby

  • A large red brick building with arched windows and a metal bridge structure in front.
    International Maritime Museum
    2 min walk - 0.2 km
  • A room filled with bookshelves, a hammock, and a framed picture.
    Hamburg Dungeon
    7 min walk - 0.7 km
  • A detailed model train layout with multiple tracks, trains, and industrial buildings.
    Miniatur Wunderland
    9 min walk - 0.8 km
  • A modern building with a curved glass facade, a traditional brick tower, and a river with boats.
    Elbe Philharmonic Hall
    12 min walk - 1.0 km
  • A historic building with a prominent tower and green roof, surrounded by a spacious square with pedestrians.
    Hamburg City Hall
    14 min walk - 1.2 km

Getting around

  • Überseequartier Station
    3 min walk
  • HafenCity Universität Hamburg Station
    7 min walk
  • Hamburg Airport (HAM)
    43 min drive

Restaurants

  • Sabai Dee Mai Restaurant
    3 min walk
  • Starbucks
    3 min walk
  • Chingu & Chay
    4 min walk
  • Espresso House
    3 min walk
  • O-Ren Ishii
    10 min walk

About this property

25hours Hotel Altes Hafenamt

  • Hotel near Hamburg Cruise Center
  • Located close to International Maritime Museum and German Customs Museum, 25hours Hotel Altes Hafenamt provides a terrace, a garden and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. The on-site Mediterranean cuisine restaurant, NENI, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as an outdoor entertainment area and a bar.
  • Other perks include:
    • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
    • A gift shop, a lift and tour/ticket information
    • Luggage storage, a banquet hall and a front desk safe
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All rooms are individually furnished, and boast comforts such as laptop-compatible safes and air conditioning, as well as perks such as free WiFi and sound-insulated walls.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding and free cots/infant beds
    • Bathrooms with rainfall showers and eco-friendly toiletries
    • Daily housekeeping, desks and phones

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 28 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 26 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Boilerman Bar
  • NENI

Things to do

  • Bicycle rentals
  • Sauna

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Double-glazed windows
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 26 for adults and from EUR 13 for children
  • Self-parking fee: EUR 28 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is 25hours Hotel Altes Hafenamt pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at 25hours Hotel Altes Hafenamt?

As of 22 Aug 2026, prices found for a 1-night stay for 2 adults at 25hours Hotel Altes Hafenamt on 6 Sept 2026 start from RM689, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at 25hours Hotel Altes Hafenamt?

Self-parking is available for EUR 28 per day. Limited spots are available.

What time is check-in at 25hours Hotel Altes Hafenamt?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at 25hours Hotel Altes Hafenamt?

Checkout is at noon.

Where is 25hours Hotel Altes Hafenamt located?

Located in Hamburg City Center, this hotel is within a 10-minute walk of International Maritime Museum, German Customs Museum and Traditional Ship Harbour. Hamburg Cruise Center and Dialogue in the Dark Exhibition are also within 10 minutes. Überseequartier Station is only a 3-minute walk and HafenCity Universität Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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