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Reviews of Kaikatei

3 out of 5
Kaikatei
Nishi-ku Kanazanji 412, Hamamatsu, Shizuoka

Reviews

7.8

Good

Rating 10 - Excellent. 3 out of 16 reviews" "
Rating 8 - Good. 9 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

DanC

Travelled with partner
Liked: Cleanliness, staff & service
A reasonably priced and clean hotel, food was great!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kaikatei - very friendly staff despite their limited english. Upon arrival, it was raining heavily and the staff provided a shelter car park lot for us. He also offered to explain the dinner menu to us. The onsen is very good and also very well-maintained. There is a total of 4 indoor pools which is very comfortable and big enough. The outdoor pool is big enough for many to use. The dinner menu and breakfast menu is delicious! Hope that ryokan can provide some options for guests during booking to allow no selection of sashimi and beef.
Stayed 1 night in Apr 2019

6/10 Okay

SHIGETO

Travelled with family
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
浜名湖畔、露天風呂が最高！
施設はやや古いものの、温泉と食事が良かったです。
Stayed 1 night in Aug 2019

4/10 Poor

鮑ねステーキ食べそこね, 愛知

Travelled with family
Disliked: Cleanliness, staff & service
古いです、賄い所の雑談が良く聞こえる食事所。夕食のお品書き見たら、鮑のステーキとあり、これがメインなんだと待ってたが来ない。で、いきなりデザートが。？？？。まだ鮑のステーキ来てませんと言ったら、素っ気なく、あ、これまちがうです、と。びっくり対応を体験できます。
Stayed 1 night in Jul 2019

8/10 Good

shota

Liked: Cleanliness, staff & service, room comfort
便利なロケーションにあるホテル
スタッフはとても親切でした。コンビニや遊園地も近く便利。
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Katsumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from TOKIWASURE KAIKATEI on 10 May 2019
Thank you very much for staying here. I am very happy to be satisfied with the food and hot spring. We look forward to your next visit. Thank you for your opinion.

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
最高でしたが。
申し分のない料理でしたし。景色もよく大変満足でした。 ベッドに左右とも髪の毛が落ちたてました。それだけが残念でした。
Stayed 1 night in May 2019

8/10 Good

Chinami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

koichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

Shotaro

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
パルパルすぐそば
景色は浜名湖が目の前で良かったです。お食事は盛りだくさんで食べきれないほど、味は濃い目でご飯が進む味でした。 従業員の方はとても優しく対応してくださる方ばかりで笑顔になれました。
Stayed 1 night in Aug 2018

8/10 Good

Yukihiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ゆったりできました。
お風呂は、ジャグジーやサウナ、寝湯などあって良かったです。 食事も美味しかったです。
Stayed 1 night in Sep 2017

8/10 Good

Shoubu

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
顔合わせの後に泊まりました
お盆に両家の顔合わせで使用。部屋も綺麗で湖を臨む景観も良かったです。 食事どきに浜名湖対岸で花火が始まったのですが正面に見えてとても綺麗でした。 ぜひまた伺いたいです。
Stayed 1 night in Aug 2017