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Reviews of Belford House

3 out of 5
Belford House
Main Street, Haltwhistle, England

Reviews

9.8

Exceptional

Rating 10 - Excellent. 52 out of 58 reviews" "
Rating 8 - Good. 5 out of 58 reviews" "
Rating 6 - Okay. 1 out of 58 reviews" "
Rating 4 - Poor. 0 out of 58 reviews" "
Rating 2 - Terrible. 0 out of 58 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Stayed 1 night in Jun 2023

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and location
Stayed two nights and it was lovely. Very convenient for food and drink. Didn’t spend that much time there as we were walking part of Hadrians Wall. Would definitely recommend it though.
Stayed 2 nights in Jun 2023

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belford
Lovely accommodation. Great location.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely stay. Beautiful room and facilities
Stayed 3 nights in Apr 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Belford House the Best
Excellent all round. Very good prices. Great central location also quiet though on main street. Parking free on road outside house or on supermarket car park or elsewhere in town. Easy check in with fob/security panel.Extremely clean modern room, very comfortable, very warm. Initially booked 2 nights and quickly accommodated by friendly owners Phil & Helen for a 3rd night. Will deffo return and 10/10 deserved.
Stayed 2 nights in Jan 2023

10/10 Excellent

Peter

Stayed 2 nights in Sep 2022

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

vivienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable & excellent value
Excellent place to stay. The room was clean & had everything we needed. Check-in was convenient & easy. Fresh coffee, milk & cafetiere was a nice touch. Great value for money. We stayed here as we were visiting Kielder Observatory. Lots of good places to eat in Haltwhistle. We had breakfast at Jethro's, a couple of minutes walk away, also excellent. Highly recommend this place & will return as there is so much to explore in the area
Stayed 1 night in Sep 2022

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
All good
Stayed 1 night in Jul 2022

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
no check in or check out required. convenient key code for entry. top floor room may be a problem for people with mobility issues. room was comfortable and a good size. bed was comfortable. the shower cold water adjustment did not work and the sink plug did not stay down.
Stayed 2 nights in Apr 2022

10/10 Excellent

Mr E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely place to stay.
The room furnishings and facilities were exactly as we needed (a couple); virtually new, very clean and welcoming - the only problem we had was that the mattress might be too new, as it was a little too firm for us, but that's a perennial problem for accommodation-providers that they can't win!. The radiator below the window was more than adequate to het the room. The shower was first-rate, and well-ventilated to remove steam efficiently. The range of free hot drinks was very good, and ideal on a cold February night when we stayed. The combination of black-out blinds and curtains was very effective in preventing light and much of the street noise - no-one can do much about the occasional "petrol head" who has decided to drill holes in the silencer on an exhaust. There was minimal noise within the building, and certainly nothing that disturbed us. The owners had thoughtfully provided a booklet explaining most of the FAQs that people might have in such an establishment/location, and that was most useful. It expanded on the clear and concise information that they had provided in their advisory emails in the run-up to our stay. Overall, we thought it was lovely. Thank you Phil & Helen, and we wish you success in this venture.
Stayed 1 night in Feb 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Joanne

This is a lovely place. I had a spotlessly clean, large room (Room 5) with a nice view. Self check in was easy. The bed was super comfortable with nice linens, the bathroom spacious with a great shower. There were lots of little touches that made it special- a small fridge with fresh water and milk, ground coffee with a cafetiere, a little bag of sweets from the shop next door. You can park right outside overnight for free or for a few hours on weekdays. It has a great location in the centre of the village- restaurants, takeaways and shops are right outside. At night the hotel was incredibly quiet- I slept so well here! It's close to Hadrian's Wall and Vindolanda Roman town. Definitely a great find.
Stayed 1 night in Oct 2021

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Belford House
The room was very clean with all the things that you need plus extra little touches that make all the difference. The shower was powerful and hot, the bed was big and comfy. We wanted to visit Hadrians wall and see some historic sites and this is ideally situated to see lots of them
Stayed 2 nights in Sep 2021

10/10 Excellent

Fleur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay!
Great stay and beautiful room! Lovely little extras made a very nice touch. The room was immaculate and very comfortable.
Stayed 2 nights in Sep 2021

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Lovely Place
Room 5 was splendid. We’ll appointed, beautifully decorated and very clean. Perfect welcome pack. Super shower - hot and powerful. Can’t recommend this place highly enough. Check in was easy. Great communication with the owners prior to arrival. Nice view out the back. Quiet too!
Stayed 3 nights in Sep 2021

10/10 Excellent

CE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in Haltwhistle
Lovely room in the middle of Haltwhistle. Contactless check-in is being trialled which worked perfectly, communication was excellent. The room was clean and comfortable with some nice little touches such as sweets from the local sweet shop and cafetiere coffee. Just a warning be aware this accommodation is room only although there are plenty of places to have breakfast in the village there is nothing open on a Sunday morning...we were heading home and went via Starbucks outside Haltwhistle.
Stayed 1 night in Sep 2021

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You will be impressed
Room very fresh and looked to be recently fitted out. Got a bit of a hate of beds with hard sharp wooden corners, always seem to collect a bruise when going for midnight tinkles in the dark. But other than that couldnt fault the room
Stayed 1 night in Aug 2021

10/10 Excellent

gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 stars ***** highly suggest this place
althought this hotel lacks on site staff i can genuinely say im more than happy with this place, in fact i tried to booking another night but was sadly unavailable room was immaculate and for the price was more than my expectations would 100% stay again in the future if your looking for a nice quiet place with a comfy bed and clean room this will be up your street dont hesitate booking
Stayed 1 night in Jul 2021

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb accommodation!
Superb accommodation. High quality bed, decor, bedding, towels and shower. The owners have provided everything you need for a stay including:fridge, fresh milk, filter coffee, cafetiere, wine glasses.
Stayed 1 night in May 2021

10/10 Excellent

Sarah, Co Durham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean room with lots of extras, the silent running fridge was stocked with water and fresh milk, there was instant and ground coffee and good sized cups! The shower was wonderful and complimentary toiletries were very nice. The bed was comfortable and bedding was crisp and clean. Couldn’t fault anything, felt safe that all aspects of safeguarding our health had been covered.
Stayed 1 night in Aug 2020

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Really lovely place. Beautiful room, bathroom and shower was amazing. Nice condiments aswel. Even let us check out later as my wife is pregnant. Only issue i had was the bed legnth. Im 6 foot 5 so couldn't fit. Really recommend
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was lovely; the room was fantastic with all the lovely finishing touches such as a fridge with complimentary bottles of water topped up daily, milk, coffee and tea making facilities and on a arrival we had a bag of sweets from the sweet shop next door. The shower was fantastic and powerful just what you needed after a long day of walking! Bed was so comfortable as well, no disturbance from anyone really quiet and out room was made up every day :) will definitely come back here the next time we visit Northumberland for sure, absolutely loved it. Thank you very much :)
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming place to stay
This was a very nice and comfortable room. It was modern and very clean. The owners were very welcoming and helpful. Very nice location.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, private—and affordable too! Our room, #5, was on the third floor in the back, and I just loved it. Our big window overlooked slate rooftops, a tiny sliver of garden brimming with roses and foxgloves and distant hilltops dotted with sheep. At sunset, the sky over the stone chimney tops blazed with orange,red and pink. Our immaculate room had relaxed understated decor and a clean modern tiled bath with roomy shower, big thirsty towels, heated towel rack and plenty of hot water. The bed was comfy and there were nightstands with good reading lights on both sides. A particularly nice touch was the real coffee and plunge pot provided, along with a bottle of milk in the fridge. The room was very quiet with zero traffic noise. Phil and Helen went out of their way to be accommodating and helpful: I mentioned one morning that the shower pan was a bit slippery and when we returned that evening there was a brand-new bathmat ! The Belford house is only 5 minutes from the train and even closer to the bus stop- very handy for getting back and forth to Hadrian’s Walll. Lastly, another great thing about this place is it’s close proximity to cafes, pubs and shops.—Billy Bell’s in particular has sweet and savory pastries that you can take back tooth room or eat in the square.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very central and convenient and very well and recently renovated.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over the post office... The proprietor sells candy, and provided some as treats!
Stayed 1 night in May 2019

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room!
Lovely welcome, great room, loved the shower. Parked right outside for free easily even on weekend nights. Quiet, luxurious, would love to return.
Stayed 2 nights in Jan 2019

10/10 Excellent

Ellie, Ottawa, Ontario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe. The accommodation is adjacent to a post office that also doubles as a sweet shop, very quaint. There were lots of nice little extra touches in the room. The town was quiet at the time of year we visited (stopping off after seeing some Hadrian's Wall sights) but there were 3-4 pubs and hotels close by for dinner.
Stayed 1 night in Dec 2018
Response from Helen on 12 Jan 2019
Thank you for a great review and score. We really appreciate the time you have taken, and were pleased to hear you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
Great find, everything had been thought of. Had a very relaxing nights stay and would stay again if we’re back in the area.
Stayed 1 night in Nov 2018
Response from Helen on 12 Jan 2019
Thank you for a great review score. The time you have taken to leave a review really is appreciated. We hope we can welcome you to back to Belford House again soon.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Phil helped move luggage when we arrived but no response next morning when pressed bell, possibly flat battery. Room 3 was warm without heating. Bed rather too soft for me. Had to open window for air and to cool but boiler vent outside window was a nuisance. Room had a small fridge which was good. Bathroom clean and plenty of room. Not disturbed by other residents.
Stayed 1 night in Oct 2018
Response from Helen on 14 Oct 2018
Thank you so much for taking the time to write a review. We were sorry to hear not everything was to your liking. Thank you for letting us know you had no response to the bell. We have since reviewed the system and decided to leave a mobile contact number instead, in the hope it will be a more reliable way of contacting us!

10/10 Excellent

Lewis, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This room was complete. I have traveled a good bit in England and Wales and have not seen it done better. The room, the bath, the 'extra little things' all made for a pleasant stay. I really hated to leave knowing my next room couldn't be as nice!
Stayed 1 night in Sep 2018
Response from Helen on 14 Oct 2018
Thank you so much for a great review and taking the time. We really valued your feedback, especially as you are well travelled and therefore appreciated the accommodation we offer.

6/10 Okay

jeremy

Liked: Cleanliness, property conditions & facilities, room comfort
A very comfortable room with a great shower. No breakfast provided but lots of places nearby. You can't check in before 4.00pm which is a bit late. Haltwhistle is a quaint village in a lovely area of England.
Stayed 1 night in Aug 2018
Response from Helen on 14 Oct 2018
We were obviously disappointed with your review score, especially as your comments were so positive, but appreciate you taking the time to provide feedback.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay at Belford House
We chose Belford House due to it's location for the walks we wanted to do around the Haltwhistle area. Situated on the front street close to all amenities it was ideal. Parking is easy either in front or in the supermarket car park near the rear of the building. Check in was so easy. The room was well designed and comfortable complete with a small fridge and kettle plus a cafetierre with ground coffee. Luxury. A really lovely welcoming touch was a packet of mixed sweets from the shop situated below Belford House. We would definitely stay there again if we need to stay in the Haltwhistle again and can highly recommend it to anyone else.
Stayed 1 night in Jul 2018
Response from Helen on 11 Aug 2018
Thank you so much for your great review. We hope we can welcome you back to Belford House again in the future.

10/10 Excellent

Claire, West Yorkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room in great location
We thought the room was excellent. Everything we could have possibly needed was included! The fresh milk was much appreciated and the little fridge was very handy. Haltwhistle is a lovely place to stay and a great base for visiting Northumberland.
Stayed 1 night in Jul 2018
Response from Helen on 31 Jul 2018
Thank you so much for your great review and score. We really appreciate you taking the time.

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection for location accessing the wall. Pubs in town were friendly for food and laughter. There is a coin operated laundry in town. But the room was just fantastic eg there was fridge (something Aussies miss when then are travelling through UK). The little extras was just amazing.
Stayed 2 nights in Jun 2018
Response from Helen on 21 Jun 2018
Thank you so much for taking the time to write a review. We really appreciate it.

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A ‘must stay’ in Haltwhistle.
A great place to stay. Location handy to everything, free parking right outside property and room lovely, modern and spacious. Would highly recommend it.
Stayed 1 night in Jun 2018
Response from Helen on 21 Jun 2018
Thank you for your great review. We really appreciate it.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury at a low price, walk to Hadrian's Wall
This is the place to stay if you want to hike Hadrian's Wall. There are hiking trails that start really close to the hotel and lead you through beautiful scenery up to the wall. If you don't want to walk that far, there are buses available that will take you to various trailheads and back. The beautiful rooms are large, newly refurbished, and much more luxurious than you would expect for the price. Our bed was large and comfortable, there was a small closet, end tables with drawers, and a large desk, also with drawers, so you can unpack and you don't have to live out of your suitcase. There was a real coffee maker (French press) with real coffee, plus tea, biscuits and hot chocolate. The wifi was fast and the signal was strong in our room. The bathroom, though, deserves special mention. It is nothing short of wonderful. The shower was amazing. It was large, had more water pressure than you could possibly need and there was plenty of hot water. The towels were huge and fluffy and good toiletries were included. There was also a wonderful lighted, fog-free mirror. There's no breakfast, but there are plenty of places nearby to eat, plus a supermarket about a block away. The lighting is more than adequate and the room is really quiet. The proprietors are incredibly friendly and helpful. Phil and Helen work hard to make sure you have everything you need and are completely satisfied. We would definitely stay here again.
Stayed 2 nights in May 2018
Response from Helen on 21 Jun 2018
Wow! Thank you so much for such a fantastic, detailed review. We really appreciate the time you have taken. We couldn’t have asked for more. Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could not have asked for a nicer place to stay. The owners were extremely accommodating, offering support to this hiker. My room was spotless and most comfortable. A great location for anyone hiking Hadrian's Wall as there is easy access to both the railway station and the AD122 country bus. If I am ever back in the area, this will be the first place I book.
Stayed 1 night in May 2018
Response from Helen on 21 Jun 2018
Thank you for your lovely comments and taking the time to write a review. We really appreciate it.

10/10 Excellent

George, Richmond, VA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay.
Wonderful trip to Hadrian’s wall. Belford House is centrally located, easy to find and Phil was very helpful. Our room was very lively with large towels, comfortable bed, tea, milk and coffee provided. It is within walking distance of the grocery and several breakfast places so not having breakfast provided is no problem. Plus — it is directly across the street from the Black Bull - a super cozy and friendly pub. We would definitely recommend the Belford.
Response from Helen on 10 May 2018
Thank you so much for taking the time to write a review - and such a great one! We really appreciate it and are pleased you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless and deautifully furnished
This guest house was stunning. Attached to the Post Office, our room was on the top floor. Streetside parking was no problem. Everything was reallygood quality and the only way it could have improved was if they started serving breakfasts!!
Stayed 2 nights in Mar 2018
Response from Helen on 17 Apr 2018
Thank you so much. We really appreciate you taking the time to leave a review. It really helps us to appeal to more travellers and help them to decide where to book. Thank you again!

8/10 Good

Andy, Milton Keynes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a very quiet weekend
Completely my fault but thought that this was B & B. Phil politely explained that breakfast was not included but suggested a number of nice places. We went to The Manor House both mornings as a result of very friendly experience there on our arrival day. Having said this, Phil at Belford House was very welcoming and informative. Our room wa spotless and very comfortable with all the facilities we needed. Some nice touches included cafietere and sweets together with fresh milk in the room fridge.
Stayed 2 nights in Jan 2018
Response from Helen on 30 Jan 2018
Thank you for taking the time to leave a review and mention so many positives about your stay, the facilities and our great location. We really appreciate it. We are sorry you didn't realise we only offer 'room only' accommodation. We provide a fridge in each room, and there are several great places to grab breakfast, right on our doorstep. This enables us to offer high quality, luxury rooms at a fantastic price, which is normally very welcomed! As well as the information on Expedia we also send out a follow up email reiterating we are room only, to try and avoid the disappointment you experienced. Perhaps it is also something Expedia could try and make clearer on their site when people are browsing/booking.

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Thank you for taking the time to leave a review.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfully welcoming
Really friendly welcome, well located - though difficult to spot to the uninitiated - inside is beautifully furnished. I just hope we can find an excuse to come back again!
Stayed 1 night in Aug 2017
It was a pleasure to welcome you to Belford House and hope you'll be able to find that excuse to visit us again in the future! Thank you for taking the time to write a review.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the accommodation and the village,
Most enjoyable, would recommend to family and friends.
Stayed 1 night in Aug 2017
Response from Phil & Helen on 5 Nov 2017
Thank you for taking the time to write a review. We appreciate it and are glad you enjoyed your stay.