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Tower House Hotel

Hartanah 3.0 bintang

Pilih tarikh untuk melihat harga

Ulasan

7.4 daripada 10
Baik

Kemudahan popular

  • Termasuk parkir
  • Wi-Fi percuma
  • Restoran
  • Penyaman udara
  • Sarapan tersedia
  • Perkhidmatan perniagaan
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Hartanah serupa

Kemudahan hartanah
Premier Inn Halifax South
Halifax
  • Termasuk parkir
  • Sarapan tersedia
  • Meja depan 24/7
8.0 daripada 10, Sangat Baik, 1 ulasan
Harga ialah RM231
RM277 jumlah
termasuk cukai & fi
7 Jun - 8 Jun
Premier Inn Halifax South
Bandingkan hartanah yang serupa

Dasar

Daftar masuk

Masa mula daftar masuk: 14:00; Masa tamat daftar masuk: 20:00
Umur minimum daftar masuk - 16

Daftar keluar

Daftar keluar sebelum 11:00

Arahan daftar masuk khas

Meja sambut tetamu dibuka setiap hari dari 8:00 - 20:00
Tetamu mesti menghubungi hartanah lebih awal untuk mendapatkan arahan daftar masuk; kakitangan berada di meja sambut tetamu untuk masa yang terhad
Untuk membuat pengaturan daftar masuk sila hubungi hartanah lebih awal menggunakan maklumat pada pengesahan tempahan
Jika anda merancang untuk tiba selepas 22:00, sila hubungi hartanah lebih awal menggunakan maklumat pada pengesahan tempahan
Untuk apa-apa soalan, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik
Tetamu yang merancang untuk tiba selepas jam 20:00 pada hari Ahad mesti menghubungi hotel sebelum ketibaan.

Kaedah akses

Meja sambut tetamu (waktu terhad)

Haiwan peliharaan

Haiwan kesayangan tidak dibenarkan

Kanak-kanak dan katil tambahan

Kanak-kanak adalah dialu-alukan
Katil lipat simpan/tambahan tersedia dengan bayaran sebanyak GBP10 sehari
Tempat tidur bayi (katil bayi) boleh disediakan dengan bayaran sebanyak GBP10 semalam

Jenis bayaran hartanah

Maklumat penting

Fi

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Deposit: GBP 20 sepenginapan

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

Kemudahan tambahan

  • Fi untuk sarapan penuh: kira-kira GBP 6.95 untuk dewasa dan GBP 3.00 untuk kanak-kanak
  • Bayaran katil bayi: GBP 10 semalam
  • Bayaran katil lipat simpan: GBP 10 sehari

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit, kad debit dan wang tunai
Penyewa untuk tempoh jangka panjang dialu-alukan
Harap maklum bahawa norma budaya dan dasar tetamu mungkin berbeza mengikut negara dan hartanah; dasar yang disenaraikan diberikan oleh hartanah

Perkara yang kami harus menyebut

Hartanah ini tidak mempunyai lif

Soalan lazim

Adakah Tower House Hotel mesra haiwan kesayangan?

Tidak, haiwan kesayangan tidak dibenarkan di hartanah.

Berapakah fi parkir di Tower House Hotel?

Letak kenderaan sendiri adalah percuma di hartanah ini.

Apakah masa daftar masuk di Tower House Hotel?

Masa mula daftar masuk: 14:00; Masa tamat daftar masuk: 20:00.

Apakah masa daftar keluar di Tower House Hotel?

Daftar keluar adalah jam 11:00.

Di manakah terletaknya Tower House Hotel?

Terletak di Halifax, hotel ini dalam jarak 2 bt (3 km) dari Menara Wainhouse, Teater Victoria dan Dewan Halifax Piece. Eureka Muzium Kanak-kanak Nasional dan Dewan Perbandaran Huddersfield juga dalam jarak 9 bt (15 km) pemanduan. Stesen Sowerby Bridge sejauh 25 minit berjalan kaki.

Ulasan

Ulasan

7.4

Baik

8.6

Kebersihan

8.2

Lokasi

8.2

Kakitangan & perkhidmatan

8.0

Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 34 daripada 103 ulasan
Penilaian 8 - Baik. 35 daripada 103 ulasan
Penilaian 6 - Boleh diterima. 15 daripada 103 ulasan
Penilaian 4 - Lemah. 7 daripada 103 ulasan
Penilaian 2 - Teruk. 12 daripada 103 ulasan

Ulasan

Disahkan

4/10 Lemah

Pengembara yang disahkan

Tidak sukakan: Kemudahan
Shower in room good. Disposable cups in bathroom were dirty so had to bin them. Staff pleasant enough. But on leaving wanted to raise a complaint and as receptionist had only been there a week was unsure how to handle it.
Menginap 1 malam pada Sep 2019
Disahkan

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff were friendly and helpful. I wasn't happy that they had managed to double book us with a wedding party and didn't tell us prior to booking.
Menginap 7 malam pada Sep 2019
Disahkan

4/10 Lemah

Pengembara yang disahkan

Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Had a twin room instead of the double room that I had paid for. The breakfast was poor also !
Menginap 1 malam pada Ogo 2019
Disahkan

4/10 Lemah

Pengembara yang disahkan

Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
When driving into the grounds the hotel looked lovely. Manager was friendly on arrival and very helpful, but that where it stops, everthing was down hill from there. Breakfast was sparse and cold, only one member of staff, Shower looked amazing, but when i went to use it the door fell off in my hand, the shower only ran with cold water, when i went to reception there was nobody to be found. Apparently there was no other staff on the premises only breakfast staff and cleaner. Who couldnt help any of our problems. We left disapointed and unable to tell any staff how we felt .
Menginap 1 malam pada Ogo 2019
Disahkan

2/10 Teruk

Pengembara yang disahkan

Tidak sukakan: Kakitangan & perkhidmatan
No coordination of staff times for breakfast. Disgraceful family room, dangerous fold down bed...would not meet health and safety checks. Dirty cups, cutlery.....
Menginap 1 malam pada Ogo 2019
Disahkan

2/10 Teruk

Pengembara yang disahkan

Tidak sukakan: Kakitangan & perkhidmatan, kemudahan
Not sure where to start, was just shown to room and left no information given have had 3x as much payment taken out of my account rang up to sort this and was hung up on after having to chance it up no one about to check out had to leave key with the chef only member of staff on site absolute joke this was a wedding present and it’s being appalling avoid at all costs having to do a fraud claim with the bank!!
Menginap 1 malam pada Ogo 2019
Disahkan

6/10 Sederhana

Pengembara yang disahkan

Sukakan: Kebersihan
Tidak sukakan: Keadaan hartanah & kemudahan
Hotel was nice although was disappointed. Lack of toilet paper there was only a small bit left on roll in room and had to borrow from 1 family member who had a roll. Not suitable when travelling with children. Was supposed to be a kingsize room but no sofa supplied as it had broken and there was no replacement. The water was cold so was unable to shower. I had to wash the children and myself quickly with cold water. There was also no shower gel to wash with supplied
Menginap 1 malam pada Ogo 2019
Disahkan

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean, tidy facilities. Friendly staff. Secluded location. Competitive pricing. View from window not great but not an issue for us. Chef not expecting us for breakfast due to poor communication (staff busy with wedding venue preparation) but did a good job.
Menginap 1 malam pada Ogo 2019
Disahkan

4/10 Lemah

Pengembara yang disahkan

Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan
We arrived at the hotel on Friday 5th and received a great welcome apart from being on the system twice and having to prove that payment had been paid on the 30th June. The double room was compact but adequate for our needs with a very comfy bed. Everything was very clean, the only downside being the heat in the room. We went out and returned around 21:30. On getting back to the room we discovered that the shower, whilst being all singing and dancing with separate massage jets, sadly did not work at all! As it was later, we reported this the next morning and were assured that it would be looked at and fixed. We went out again for the day and arrived back around the same time in the evening. We checked the shower and it still did not work. This time my wife went downstairs to get answers and was told that the report had not been passed on. I find this difficult to believe as I witnessed the young lady write down the details of the issue and indeed she went up to the room herself to see if she could help. However, who ever my wife saw, gave her a key for another room on the other side of the hotel where we could shower! In the morning I went to shower first. This shower worked, however the inside piece to lock the room door from the inside, was on the floor. My wife refused to shower within a room she could not lock. Whilst we were packing the case my wife moved the iron in the wardrobe and discovered heart medication which had been left behind by a previous guest.
Menginap 2 malam pada Jul 2019
Disahkan

2/10 Teruk

Kerry

Tidak sukakan: Kakitangan & perkhidmatan

Lovely hotel bad customer service

So unorganized. I booked 3 rooms and me and my friends were going to a concert at the piece hall. I was told on arrival that I only had 1 room...and basically it was 'tough luck' as they were overbooked and couldn't do anything about it. The lady in charge was actually quite aggressive about it even though it was clearly them at fault. Eventually it turned out that I did have 3 rooms...they just couldn't find it on the system. One of our guests who was in a room on his own got asked to bunk up in our room....when he declined he got bumped down to a single room. With no refund after he'd payed for a double room that they then sold to another unfortunate couple who didn't have a room. Wasn't particularly bothered about a refund but wasn't happy about them actually profitting from the chaos. Beware the breakfast its actually lovely....compliments to the chef....but a hidden charge as you're only actually entitled to continental breakfast....which was non existent. Bar was closed by 9 on the Saturday.
Menginap 1 malam pada Jun 2019
Disahkan

6/10 Sederhana

Pengembara yang disahkan

Sukakan: Kakitangan & perkhidmatan
Arrived and staff were stressed. Expedia had over booked, too many people and no rooms. we could have had a room but not the one we wanted. Not the hotels fault but Expedia's. We made other plans and allowed the hotel to give our room to someone else. Staff were grateful, almost in tears. No issue with the hotel just expedia.co.uk messed up
Menginap 1 malam pada Jun 2019
Disahkan

2/10 Teruk

Pengembara yang disahkan

I arrived at this property after travelling some distance with my son to be informed our rooms were not booked. The hotel staff advised that they only have 11 rooms and Expedia had overbooked by 30. The hotel had advised Expedia but nothing was done. There was a large number of people at reception in the same situation. No hotels were available in Halifax and we had to cancel our Virgin F1 simulator experience and travel back to Preston to find a room for the night. We than had to purchase new rail tickets the next morning as our itinery had now changed. I incurred considerable costs in this journey which were all wasted, had I known there was any doubt we would have not travelled. I am quite stunned that a Company such as Expedia could make such a complete mess in such an offhand callous way without listening to the feedback from the Hotel. I would like compensation for the expense I incurred for no reason and await your reply Rgds George.
Menginap 1 malam pada Jun 2019
Disahkan

2/10 Teruk

Pengembara yang disahkan

Turned up to no room. In fairness the receptionist tried to do her best to book us in somewgere else but, it meant we ended up forking out an additional £50.00 odd poubds! Not impressed. Blamed Expedia
Menginap 1 malam pada Jun 2019
Disahkan

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very clean, nice decor, staff seemed stretched but v helpful
Menginap 1 malam pada Jun 2019
Disahkan

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan
The staff were ever so helpful. The room was very nice, clean and very quiet. The bar area isn’t as appealing as you’d expect but if you go into the conservatory it’s a lot nice. I would visit again if in the area.
Menginap 1 malam pada Jun 2019
Disahkan

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Generally we enjoyed the hotel. The staff are lovely and the premises are clean. Part refurbished and I’m sure the rest is being modernised. Breakfast was lovely. Only negative points was the constant hot only shower which I’m sure they will fix and the route some satellite navigation systems will take you to get there which can go through some very rough roads and sadly caused a fair amount of damage to my car. Make sure you look up the route before driving in.
Menginap 3 malam pada Jun 2019
Disahkan

2/10 Teruk

Pengembara yang disahkan

Tidak sukakan: Kakitangan & perkhidmatan
The experience from arriving was terrible there was no one on reception and when they did arrive couldnt find the keys to our room. The shower didnt work and we paid extra for a cooked breakfast which we didnt get.The bar was dry by 9.15pm with people going to the shop for more supplies this was a wedding so they should have been stocked up. Wedding guests having to help behind the bar and hotel not having enough food to cater for the guests.
Menginap 1 malam pada Jun 2019
Disahkan

2/10 Teruk

Pengembara yang disahkan

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I booked 2 rooms back in April for a weekend in June with my husband and 3 children. I was informed by email the NIGHT BEFORE we were due to stay that they had cancelled our booking, and they 'apologised for the inconvenience'. Very unhappy with the extremely short notice cancellation and the reason for cancellation was not explained properly.
Menginap 1 malam pada Jun 2019
Disahkan

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The people that run the hotel was very nice and helpful we will go again
Menginap 2 malam pada Jun 2019
Disahkan

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Staff were friendly..the hotel was very clean .. thanks to their efficient housekeeper.. only draw back was the wheelchair access.. but that was addressed and improvements are happening
Menginap 1 malam pada Jun 2019
Disahkan

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Quiet location right near Halifax. Brilliant staff. Clean and tidy accommodations. Overall wish we were staying longer !!!
Menginap 1 malam pada Mei 2019
Disahkan

10/10 Cemerlang

christopher

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
very good
Menginap 2 malam pada Apr 2019
Disahkan

8/10 Baik

P N

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik

2 night stay

Room a good size bed very comfy breakfast very good, WiFi a bit hit & miss, shower water pressure keep dropping off told that plumbing going to be fixed as new owners have only just taken over. Over all very good staff very friendly and helpful.
Menginap 2 malam pada Apr 2019
Disahkan

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff were very friendly. The meals were e excellent.
Menginap 3 malam pada Apr 2019
Disahkan

6/10 Sederhana

Pengembara yang disahkan

Sukakan: Kebersihan
Stayed here for a night visiting my partners family, was really happy when we got into the room as it was beautiful, it looked really nice and well presented... I was unhappy when I then took a shower ready to go out for the evening. Shower head didn’t fit into the holder correctly so it kept falling down and facing the floor, then once I got in the shower it was scolding hot not matter how I changed the tempatuee this didn’t change and after playing around with it for a while... after being burned I ended up have to use the shower head in the bath to wash my body and hair which was not ideal considering how long my hair is and he fact that we were now in a massive rush to get ready and out. The bed was a lovely size but not very comfortable and the pillows were rock hard. We went down for breakfast in the morning, once we finally saw somebody to order our food it was just chaos, there was only the chef and cleaner there and although the food was lovely they didn’t actually really knew what they were doing so the got by the best they could. When I went to check out I had to walk around looking for staffed (who looked liked she turned up massively late!) when I finally found her I then had to pay for the breakfast which was not stated to us when we ordered otherwise I would have left it. Overall nice hotel but I think they have a lot of work to do to make it better, it’s a shame as the room was so lovely and we were looking forward to staying there
Menginap 1 malam pada Apr 2019