Hotel dengan Kolam Renang di Halesworth

"Used the spa - staff in spa were lovely. Though two masseuses. both my partner and I booked the same treatment. We had completely different experiences. Both half hour one finished after 20 mins and one was full half hour. Lunch with the spa - the spa man who was lovely had to serve it. The restaurant staff refused to do anything. Didn’t clear plates nothing. 4 tables in there and 5 staff stood behind the bar talking ignoring my presence for a few minutes, I left and returned and when I asked...

"Room was shabby, furniture scratched and well-worn. Bathroom icy cold. However, on bringing these points to the attention of the staff, a heater was delivered - thank you. Obviously there was no quick solution to the shabbiness of the room (suite 2 Manor House). Some of the food was poor, but again on raising this, staff dealt with it. On balance, we feel the staff did what they could to manage our concerns."

"Great overnight stay for my sons birthday, we ordered take out & used the pool for hours"

"Accessible room. We love the spacious room with a fridge (so useful for some medication). The room was clean and stocked with basic tea, coffee and milk. The bed is a double. We would prefer a king-size but there would be less space around the bed. The mattress was very soft and not supportive. It was awkward, as people with reduced mobility, to sit on the side of the bed...my partner slid off. Also the bedside tables are tiny. More space is needed for medical equipment used at night plus a...

"Staff are very helpful and create a pleasant friendly environment, good standards of cleanliness throughout. Lovely big breakfast served by staff member attentive to customer needs."