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Tensui Saryo

3.5 star property

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Photo gallery for Tensui Saryo

Lobby
1 bedroom, down duvets, in-room safe, individually decorated
Body treatments, facials, 1 treatment room, massages
Building design
32-inch flat-screen TV with digital channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi
The current price is RM693
RM771 total
27 Jun - 28 Jun

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for [Main Building] Japanese-Western Style Room with Partially Open Air Bath, Dinner Included, Non Smoki

Ryokan dining

[Main Building] Japanese-Western Style Room with Partially Open Air Bath, Dinner Included, Non Smoki

Highlights

Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • 70 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Single Futons

View all photos for [Main Building] Japanese-Style Room, Non Smoking

Ryokan dining

[Main Building] Japanese-Style Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 3 Single Futons

View all photos for [Main Building] Queen Room with Tatami Area and Private Shower, Dinner Included, Non Smoking

Ryokan dining

[Main Building] Queen Room with Tatami Area and Private Shower, Dinner Included, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Separate bedroom
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Main Building]Japanese-Western Style Room with Partially Open Air-bath,Non Smoking (Adult Fee:3+yr)

1 bedroom, down duvets, in-room safe, individually decorated

[Main Building]Japanese-Western Style Room with Partially Open Air-bath,Non Smoking (Adult Fee:3+yr)

Highlights

Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
  • 70 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Single Futons

View all photos for [Main Building] Japanese-Style Room, Non Smoking (Adult Fee:3+yr)

1 bedroom, down duvets, in-room safe, individually decorated

[Main Building] Japanese-Style Room, Non Smoking (Adult Fee:3+yr)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Separate bedroom
  • 40 sq m
  • Sleeps 3
  • 3 Single Futons

View all photos for [Main Building] Twin Room with Stone Bathtub, Dinner Included, Non Smoking

Ryokan dining

[Main Building] Twin Room with Stone Bathtub, Dinner Included, Non Smoking

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 48 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for [Main Building] Queen Room with Tatami Area and Private Shower, Non Smoking (Adult Fee:3+yr)

1 bedroom, down duvets, in-room safe, individually decorated

[Main Building] Queen Room with Tatami Area and Private Shower, Non Smoking (Adult Fee:3+yr)

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
Separate bedroom
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Main Building] Twin Room with Stone Bathtub, Non Smoking (Adult Fee:3+yr)

1 bedroom, down duvets, in-room safe, individually decorated

[Main Building] Twin Room with Stone Bathtub, Non Smoking (Adult Fee:3+yr)

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 48 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for [Main Building] Japanese Style Superior with Roten buro, Non Smoking (Adult Fee:3+yr)

1 bedroom, down duvets, in-room safe, individually decorated

[Main Building] Japanese Style Superior with Roten buro, Non Smoking (Adult Fee:3+yr)

Highlights

Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for [Main Building] Japanese Style Superior with Open Air Bath, Dinner Included, Non Smoking

Ryokan dining

[Main Building] Japanese Style Superior with Open Air Bath, Dinner Included, Non Smoking

Highlights

Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

View all photos for [Main Building] Double Room (with Roten buro), Non Smoking (Adult Fee:3+yr)

1 bedroom, down duvets, in-room safe, individually decorated

[Main Building] Double Room (with Roten buro), Non Smoking (Adult Fee:3+yr)

Highlights

Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for [Main Building] Double Room with Open Air Bath, Dinner Included, Non Smoking

Ryokan dining

[Main Building] Double Room with Open Air Bath, Dinner Included, Non Smoking

Highlights

Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for [Main Building]Japanese-Style Room (Private Bathroom with Mountain View),Non Smoking(Adult Fee:3+yr)

1 bedroom, down duvets, in-room safe, individually decorated

[Main Building]Japanese-Style Room (Private Bathroom with Mountain View),Non Smoking(Adult Fee:3+yr)

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 60 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for [Main Building]Japanese-Style Room with Private Bathroom, Mountain View, Dinner Included, Non Smokin

Ryokan dining

[Main Building]Japanese-Style Room with Private Bathroom, Mountain View, Dinner Included, Non Smokin

Highlights

Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Fridge
Flat-screen TV
Down duvet
Blackout curtains
  • 60 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Single Beds
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About the area

Map
1320-276 Gora , Hakone, Kanagawa, 250-0408

What's nearby

  • Hakone Gora Park - 3 min walk - 0.3 km
  • Hakone Open Air Museum - 12 min walk - 1.1 km
  • Hakone Kowakien Yunessun - 20 min walk - 1.7 km
  • Ōwakudani - 5 min drive - 3.0 km
  • Hakone Ropeway - 7 min drive - 4.9 km

Getting around

  • Hakone Gora Station - 1 min walk
  • Kowakidani Station - 2 min drive
  • Tokyo (HND-Haneda) - 102 min drive

Restaurants

  • ‪COFFEE CAMP - ‬1 min walk
  • ‪みょうじん - ‬19 min walk
  • ‪やまひこ鮨 - ‬17 min walk
  • ‪GORA BREWERY & GRILL - ‬8 min walk
  • ‪ラウンジ花影 - ‬11 min walk

About this property

Tensui Saryo

Hotel near Hakone Gora Park
Close to Hakone Open Air Museum and Hakone Kowakien Yunessun, Tensui Saryo provides a coffee shop/cafe, a bar and more. Treat yourself to spa services, such as a facial, a body treatment or a massage. Guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • Free self-parking
  • Japanese breakfast (surcharge), a vending machine and multilingual staff
  • Coffee/tea in reception, massage treatment rooms and a front desk safe
Room features
All rooms are individually furnished, and feature comforts such as air conditioning, in addition to perks such as safes and free bottled water.
Other amenities include:
  • Toilets with electronic bidets, free toiletries and hairdryers
  • 32-inch flat-screen TVs with digital channels
  • Fridges, electric kettles and heating

Languages

English, Japanese

Similar properties

Hot springs

Laforet Hakone Gora Yunosumika

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 1,000 reviews
The price is RM752
RM918 total
22 Jul - 23 Jul
Laforet Hakone Gora Yunosumika

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily Japanese breakfast available 7 AM to 9 AM for a fee: JPY 3,300 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In the mountains

Spa

  • Facials
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 4 floors
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 20

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8 AM - 7 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Meals are available by reservation only and cannot be requested after check-in.
Guests with dietary restrictions or food allergies should contact this property 3 days in advance.
Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

This property does not allow children
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Additional fee: JPY 150 per person, per night

We have included all charges provided to us by the property.

The additional mandatory fee covers a bathing tax for hot springs usage. This fee is charged to guests age 12 and older, collected at the property.

Optional extras

  • Fee for Japanese breakfast: from approximately JPY 3300 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the on-site public bathing facilities

Property is also known as

Tensui Saryo Hotel Hakone
Tensui Saryo Hotel
Tensui Saryo Hakone
Tensui Saryo Hotel
Tensui Saryo Hakone
Tensui Saryo Hotel Hakone

Frequently asked questions

Is Tensui Saryo pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Tensui Saryo?

As of 26 Jun 2025, prices found for a 1-night stay for 2 adults at Tensui Saryo on 27 Jun 2025 start from RM 693.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Tensui Saryo?

Self-parking is free at this property.

What time is check-in at Tensui Saryo?

Check-in start time: 3 PM; check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Tensui Saryo?

Checkout is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Tensui Saryo located?

Located in Gora, this hotel is within a 15-minute walk of Hakone Gora Park and Hakone Open Air Museum. Hakone Kowakien Yunessun is 1.3 mi (2.1 km) away. Hakone Gora Station is only a 2-minute walk and Kowakidani Station is 23 minutes.

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Tensui Saryo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 103 out of 166 reviews
Rating 8 - Good. 37 out of 166 reviews
Rating 6 - Okay. 13 out of 166 reviews
Rating 4 - Poor. 7 out of 166 reviews
Rating 2 - Terrible. 6 out of 166 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Charming location with great staff. The private Onsen for a small fee of 10$ was a welcoming touch. I know I'm going back to Hakone next year; I'll surely see if they will have a room there before checking elsewhere.
Stayed 1 night in May 2025

10/10

Very luxurious Lovely environment Fantastic food Unique experience
Stayed 2 nights in Apr 2025

8/10

Location of travel options for easy access to major tourist sites.
Stayed 2 nights in Mar 2025

10/10

Great Japanese tradition ryokan with real hot spring water! It's a bit costly, but if you want full experience, then you should go for the dinner as well.
Stayed 1 night in Feb 2025

10/10

The room was big and the bath was awesome. Very close to the train and cable car station.
Stayed 2 nights in Dec 2024

10/10

Wonderful experience
Stayed 2 nights in Jul 2024

8/10

The staffs are amazing and tried their best to communicate. The room is excellent and enjoyed the open air bathtub with beautiful background of the mountain. I would definitely recommend this hotel and definitely would stay here again.
Stayed 1 night in Jul 2024

2/10

Staff didn’t give us the room we purchased and tried to make us feel bad for asking. They didn’t pay attention to task and breakfast looked like left over dinner.

10/10

We had a great stay at Tensui Saryo during Hakone visit. It is very conveniently located near the train station from Hakone-Yumoto and the cable car that leads up to the Owakudani sulfur vents. Our room was beautiful and the mountain view - though somewhat cloudy - was as well. The futons in our room were warm and soft but I did wake up a bit stiff (just gaijin issues). We had an outdoor hot spring-fed bath on the patio which was very luxurious. The sulfur is filtered out so the water doesn't smell at all. The included breakfast was very good and the staff graciously accommodated my request for vegetarian food. It is an authentic Japanese style breakfast with many small dishes. Given the price I do wish that dinner was also included. There are several restaurants nearby but strangely many were either closing when we got there or didn't open until later. The staff were all very kind and helpful. Do note that though the reservation includes 1 free drink at the bar per person it only applies to the menu offered. It wasn't entirely clear so when we ordered cocktails we ended up paying extra. They do offer free snacks and drinks when you arrive, which is nice. Overall a very relaxing and pleasant stay.
Stayed 1 night in Dec 2023

10/10

Stayed 1 night in Mar 2025

8/10

價錢比較貴，不包早晚餐，而且周邊比較偏僻，餐廳少，小店也早收，找吃的比較困難，至於其他設施都完美
Stayed 2 nights in Feb 2025

10/10

Stayed 1 night in Feb 2025

8/10

Stayed 1 night in Jan 2025

10/10

2回目の利用ですが、ウエルカムドリンクや、ミニバーの時間があり、ワインやシャンパンなど大変美味しく、おつまみやお菓子も美味しく、何度も利用したくなる宿でした。岩盤浴も最高です。
Stayed 1 night in Dec 2024

10/10

今回は出張で滞在したが次回は旅行で来たい。 スタッフの丁寧な対応や施設全体の清潔さに癒された。 駅が近いので列車の旅にも最適。
Stayed 1 night in Oct 2024

10/10

Stayed 1 night in Sep 2024

6/10

全体的に綺麗で動線もわかりやすい ウエルカムサービスも個人的には気に入った。 朝食は、彩りや品数も多く楽しめた。 若干、レストランスタッフが少なく感じたので 探さないと行けないのは勿体無い その他気になる点 1.大浴場の見回りが昼間帯だけのように思われる 朝、脱衣所の洗面台付近が前日の夜のまま放置されているタオルがあった。鏡も全体的に燻んでいる 2.サウナ内の緊急呼び出しボタンが壁面から剥がれており使えるか不安 3.岩盤浴の利用の仕方はもう少し詳しく案内されても良いと思う。(利用時間制限があるので浴び方は掲示されてるが、そこまで読んでいられない) 4.Wi-Fiが時々落ちるのと朝、ＴＶが全く映らない状態があった。
Stayed 1 night in Aug 2024

8/10

エクスペディアの予約システムに、またもややられた。 以前も体験したが朝食付き、食事付、キングサイズベットでの記載部屋を選び予約。 現着してから「素泊まりで予約を承ってます」の言葉に目が点。 さらにツインの部屋で泣き寝入り。 気分が台無しでテンションが下がる旅行に変貌。 この予約の記載内容をもっと改善してほしい。 貸切露天風呂を予約してみたが、檜風呂に行くと風呂桶は腐った木の風呂でボロボロ。 ささくれた木と木屑が浮遊している湯に浸かるのは、なんとも気持ち悪かった。 足湯につかってBARでお酒を飲めるのは、最高！のはずが、生ビールを飲むと「ん？」臭い たぶんビールサーバーの清掃が出来ていないんだろう。 温泉の水で作ったビールかと思った。 それ以外は概ね満足できました。
Stayed 1 night in Aug 2024

8/10

Stayed 2 nights in Jun 2024

10/10

Stayed 2 nights in Jun 2024

10/10

Stayed 1 night in May 2024

8/10

Stayed 1 night in Apr 2024

8/10

Stayed 1 night in Apr 2024

10/10

Stayed 1 night in Apr 2024

6/10

Stayed 1 night in Feb 2024