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Hotel Shiroyama

3.0 star property
Travelers soak in natural scenery from this hillside retreat's garden or ballroom, where tranquil surroundings create a peaceful escape from everyday life

Choose dates to view prices

Hotel Shiroyama sits on a scenic hill, offering guests a rejuvenating indoor mineral hot spring (onsen) experience. Visitors enjoy garden views, unwind in the cozy bar, and read complimentary newspapers. The hotel provides in-room WiFi and free parking for explorers.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for SHINONOME, Twin Room with Private Bathroom, Non Smoking

A hotel room with two beds, a desk, a chair, a TV, and a window with blinds.

SHINONOME, Twin Room with Private Bathroom, Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for MOEGI, Japanese Style Room with Terrace and Shared Bathroom, 8 Tatami-mats, Non Smoking

In-room safe, free WiFi, bed sheets

MOEGI, Japanese Style Room with Terrace and Shared Bathroom, 8 Tatami-mats, Non Smoking

  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for RICAN, Japanese Style Room with Terrace and Private Bathroom, 10 Tatami-mats, Non Smoking

In-room safe, free WiFi, bed sheets

RICAN, Japanese Style Room with Terrace and Private Bathroom, 10 Tatami-mats, Non Smoking

  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for Japanese Style Room with Terrace and Private Bathroom, 10 Tatami-mats, Non Smoking

In-room safe, free WiFi, bed sheets

Japanese Style Room with Terrace and Private Bathroom, 10 Tatami-mats, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for SHINONOME, Twin Room with Private Bathroom, Non Smoking

A hotel room with two beds, a desk, and a chair.

SHINONOME, Twin Room with Private Bathroom, Non Smoking

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for KOTO, Japanese Style Room with Terrace and Open-air Bath, 10 Tatami-mats, Non Smoking

In-room safe, free WiFi, bed sheets

KOTO, Japanese Style Room with Terrace and Open-air Bath, 10 Tatami-mats, Non Smoking

  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for AI, Japanese Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

AI, Japanese Western Style Room with Open-air bath, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 5
  • 5 Single Futons
  • Free Wi-Fi

View all photos for SHIKON, Japanese Western Style Twin Room with Open-air bath, Non Smoking

A modern hotel room with a bed, a desk, a television, and a sliding glass door to the outside.

SHIKON, Japanese Western Style Twin Room with Open-air bath, Non Smoking

  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for MIZUASAGI, Special Japanese Western Style Room with Open-air bath, Non Smoking

In-room safe, free WiFi, bed sheets

MIZUASAGI, Special Japanese Western Style Room with Open-air bath, Non Smoking

  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

About the area

Located in Yugawara, Hotel Shiroyama is near the beach. Hakone Hot Springs and Tenzan Onsen are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Atami Sun Beach and Lake Ashi. Looking to enjoy an event or a game while in town? See what's happening at Odawara Arena or Izu Velodrome. Visit our Yugawara travel guide
Map
207 Shirohori, Ashigarashimo-gun, Yugawara, Kanagawa, 259-0305

What's nearby

  • Yugawara Seaside Park
    10 min walk - 0.9 km
  • Ningen Kokuho Bijutsukan
    12 min walk - 1.1 km
  • Yugawara Beach
    15 min walk - 1.3 km
  • Gojyo Shrine
    16 min walk - 1.4 km
  • Nishimura Kyotaro Museum
    19 min walk - 1.6 km

Getting around

  • Yugawara Station
    3 min walk
  • Haneda Airport (HND)
    100 min drive

Restaurants

  • 湯河原カフェ
    2 min walk
  • みなとのキッチン
    3 min walk
  • Bar Clave
    4 min walk
  • 珈琲ウエスト
    4 min walk
  • さかなや道場 湯河原店
    1 min walk

About this property

Hotel Shiroyama

  • Ryokan near Atami Sun Beach
  • Consider a stay at Hotel Shiroyama and take advantage of an indoor mineral hot spring (onsen), a garden and a bar. In addition to a restaurant, guests can connect to free in-room WiFi.
  • Other perks include:
    • Free self-parking
    • Hot springs on-site, a ballroom and free newspapers
    • A lift, luggage storage and a banquet hall
  • Room features
  • All guest rooms at Hotel Shiroyama feature perks, such as air conditioning, as well as amenities, such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bidets, free toiletries and hairdryers
    • Fridges, children's slippers and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Hotel Shiroyama pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Shiroyama?

Self-parking is free at this property.

What time is check-in at Hotel Shiroyama?

Check-in start time: 2 PM; check-in end time: 7 PM. After-hours check-in is not available.

What time is check-out at Hotel Shiroyama?

Checkout is at 10 AM.

Where is Hotel Shiroyama located?

Situated near the beach, this ryokan is within 1 mile (2 km) of Gojyo Shrine and Yugawara Beach. Yugawara Tourism Hall and Manyo Park are also within 3 miles (5 km). Yugawara Station is only a 3-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Shiroyama Reviews

8.6

Excellent

8.4

Cleanliness

8.2

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 30 out of 65 reviews
Rating 8 - Good. 25 out of 65 reviews
Rating 6 - Okay. 8 out of 65 reviews
Rating 4 - Poor. 1 out of 65 reviews
Rating 2 - Terrible. 1 out of 65 reviews

Reviews

Verified

10/10 Excellent

MASAKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT EVERYTHING!!!

We stayed here with elderly parents. It’s very close from the station and easy to find. The man (sorry I didn’t get his name) at check-in was extremely thorough in explaining everything and friendly yet professional. We had a private bath in our room, but mainly visited the main baths. I didn’t realize they had this “Radon onsen” which had many health benefits. The dinner was HUGE and amazing. The breakfast was just was good. The service was great, too. The coffee in the lobby was also great. WE WILL DEFINITELY RETURN!! Thank you so much for the wonderful stay :)
Stayed 1 night in Jul 2024
Verified

6/10 Okay

Peter

Liked: Cleanliness, amenities
This accommodation is mixed good and bad. There are a few things that I was very happy with! It is only about a 5 minute walk from Yugawara JR station, the room itself was very nice (we booked a traditional Japanese style room) and in it there were hot water facilities for tea, private bathroom, AC and TV. The onsen is obviously brand new and is a very high standard. There is the option for private onsen which costs about 2800 yen for a 45 minute session and I would recommend it! There are a few things that were poor however. There was construction work ongoing during out stay which we were not told about either when we booked or at check-in. It seemed to only happen between 9am and 12 noon however it was very noisy and it did certainly make the stay less enjoyable (we had to leave during these times as it was so noisy). The hotel is very hard to get in contact with. They do not respond to Expedia messages and do not have an email. They only have a Japanese speaking phone number which proves a little difficult to communicate. Check-in isThis accommodation is mixed good and bad. There are a few things that I was very happy with! It is only about a 5 minute walk from Yugawara JR station, the room itself was very nice (we booked a traditional Japanese style room) and in it there were hot water facilities for tea, private bathroom, AC and TV. The onsen is obviously brand new and is a very high standard. There is the option for private onsen which costs about 2800 yen for a 45 min
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Japanese food, traditional Japanese style hotel.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

きよこ

Liked: Cleanliness, staff & service, property conditions & facilities
部屋はリニューアルされていて気持ちがよかった。食事も満足しました。 屋上の展望ガーデンが地面が濡れていてスリッパでは入れなかったのが残念でした。 駅近で荷物を預かってくれたのが助かりました。
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Yuki

Liked: Cleanliness, property conditions & facilities
スタッフの対応がとても丁寧でした！
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Naoko

Liked: Cleanliness, amenities, property conditions & facilities
駅近で、便利。食事も美味しく頂きました。無料で落語が聞けてラッキーでした。値段の割に全ての質が良くて満足です。
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Masato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お部屋は綺麗でベッドプラス和室タイプ➕露天付きで､とても良かったです。建物自体はそんなに新しくは無いのですが､館内はとても綺麗で､改装の質も良く､引き戸などはストッパーがしっかり効いていて､閉める際の音も静かでした。トイレも清潔&クリーン、洗面も二基並んでいて､家族は感動。ドライヤーやコテなどは､娘の大好きなメーカー品で､娘もご満悦。エアコンもとても強力で､37℃の外気温でもお部屋は快適。夕飯も部屋食で家族団欒を満喫出来て､夕食の内容も申し分無し。ただ若干量は多めで､残食を嫌う我が家はちょっとキツかったです。隣にコンビニ物あり､好みの飲みたい物も､気軽に調達が出来､氷のサービスも業務用製氷機から､頂けたので､全く不自由はありませんでした。 　今年は4ヶ所温泉に宿泊しましたが､このホテルはとても快適でした。
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

masako

とても清潔でバリアフリーの部屋だったのでよかったです。
Stayed 1 night in May 2024
Verified

10/10 Excellent

Sayuri

Liked: Cleanliness, staff & service, property conditions & facilities
施設は昭和レトロな部分とリフォームされた部分がありました。リフォームされた部分に泊まりました。車椅子の母もテーブルで食事ができ、露天風呂にもなんとか入ることもできましたので、満足でした。
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

シンペイ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ちょっと外の部屋が響く(自分の部屋の音も漏れる)が、客室露天風呂は綺麗。ご飯は量も多く、他のクチコミにあったようなどんどん来るから冷める、みたいなものもあまり気にならなかった。 奥さんもまた湯河原に来ることがあれば再訪したいと大満足の様子。
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

NOBUYOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

海岸から約5分！満腹・満足・

家族旅行で利用させて頂きました。 総合的には高く評価できる宿です。 接客、サービス、要求対応はほぼ満点でした。 気になる点が2つ、庭園と駐車場です。 景色と一緒に写真映えする程、見晴らしはすごく良かったのですが、庭園のお手入れがイマイチでした。 せっかくの写真スポットなので、季節の花や一年樹等々あると良かったかなと思います。 駐車場は玄関先と半地下駐車場になります。 今回は半地下駐車場に停めましたが、少し苦労しました。 シエンタでギリギリでした。 軽自動車でも、車種によっては苦労するかもしれません。 無理せず、宿の方と要相談してみて下さい。
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
今回は２回目。 フロがすばらしい。 夕食も良かったが，朝食もおいしかった。
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
客室は露天風呂付きでした。綺麗でよかったのですが、エアコンの効きがよくありませんでした。 宿の方に、扇風機が欲しいとお願いすると、すぐに用意していただけました。扇風機のおかげで、涼しく寝る事ができました。また、フロントの方もとても親切で、観光の相談に快く対応していただけました。
Stayed 2 nights in Jul 2021
Verified

6/10 Okay

Verified traveller

値段相応です。なにか特別な良い点があるわけではありませんが、ここが悪いというような点もありません。
Stayed 1 night in Jun 2021
Verified

10/10 Excellent

takahiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お風呂が5つあるので風呂好きにはオススメ

お風呂が5つあるのは良かった。それぞれの湯の温度が違って楽しめた。 料理も美味しかった。 壁が薄いのか廊下で騒ぐ子供の声が少し嫌でした
Stayed 1 night in May 2021
Verified

10/10 Excellent

Wei-Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

とても心地の良い、優しいお宿でした。

家族旅行で利用させていただきました。到着からチェックアウトまで終始、素晴らしいサービスを受ける事ができました。部屋もキレイで、部屋食も温泉も、最高でした！ぜひ、再訪したいと思います。お世話になりました！
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
近所にファミリーレストランがありましたね。目の前に干物のお店もあり、便利です。それから大浴場は四種類あって、更に個別洗い場所が出来て、いいねと思います。
Stayed 1 night in Jun 2020
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
大浴場はリニューアルされていて綺麗。 和室はタバコのにおいがしみついている。
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良い旅館です★★★

スタッフの方々がとても親切で安心して滞在出来ました。
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Verified traveller

大風呂は良いです。

フロントの方がとてもよく対応してくれました。部屋は古いが掃除は綺麗にしてあった。大風呂は新しくてとても気持ち良かったです。ただ、小さくても良いので部屋にシャワーがあったら良かったのと、布団がかなり消耗していて、敷布団が薄く起きたら身体が痛かった…
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

NATSUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ご飯はボリュームがあり、とても美味しかったです。周辺に観光地は少ないですが温泉はとても綺麗で最高に気持ちよく快適な時間を過ごさせていただきました。 スタッフの方もとても丁寧で親切に接してくださいます。 湯河原に行く際はまたぜひ利用させていただきたいです。
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort

食事とお風呂が良い

食事とお風呂が特によかった。
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Jemmie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above and beyond service

In here they treat you like a royalty, the staff @ the front desk spent so much time prepping us for a ryokan experience and helped us how to wear the kimonos the proper way. He also helped us to find the best sushi place for our kids (Japanese authentic one) set up our taxi ride to and from hotel and they even made the reservation for us. Not to mention they have the best hot baths and spa in-house.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NICE!

貸し切り露天風呂がNICE！入湯税込みの3000円くらいで45分貸し切りにできる。部屋にもシャワールームがあるので、大浴場が苦手な私には最適だった。スタッフの接客も良かった。真隣にローソンがあるのも最高。 ただ紺瑠璃とゆう部屋へ泊まったのだが、玄関が結構臭う、何かと思って臭いの元を探したらシャワールームの換気扇から臭ってた。換気扇止めるとなぜか臭いがなくなる…笑 お部屋は最近リフォームしたらしく、かなり綺麗だった。謎の悪臭以外で不満点は無く、良い宿泊体験をさせていただきました。
Stayed 1 night in Feb 2019
Verified

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities
チェックインから始まり食事の段どり、お布団を敷きに来るタイミングなどスムーズで滞在中は気持ちよくすごく事ができました。 お食事が夕食も朝食も美味しかったです。 のんびりするには良いかと思いますので次回は父を連れてきたいと思います。
Stayed 1 night in Feb 2019

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