See all properties

Hatsuhana

3.0 star property
Hotel in Hakone with full-service spa and 24-hour front desk

Choose dates to view prices

Photo gallery for Hatsuhana

1 bedroom, minibar, in-room safe, blackout curtains
Bathroom
1 bedroom, minibar, in-room safe, blackout curtains
Exterior
Bathroom

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Spa
  • Housekeeping
  • Air conditioning
  • Parking included
The current price is RM2,926
RM3,219 total
1 Jul - 2 Jul

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Luxury Twin Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

1 bedroom, minibar, in-room safe, blackout curtains

Luxury Twin Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Separate bedroom
Blackout curtains
Spring-water bath
Separate bath and shower
Bidet
  • 67.45 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premium Room, 1 Bedroom, Non Smoking (Universal type, Dinner 19:00 or 19:30)

1 bedroom, minibar, in-room safe, blackout curtains

Premium Room, 1 Bedroom, Non Smoking (Universal type, Dinner 19:00 or 19:30)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bedroom
Spring-water bath
Separate bath and shower
Bidet
  • 88.15 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Luxury Room, Non Smoking (D type, Dinner time 19:00 or 19:30)

1 bedroom, minibar, in-room safe, blackout curtains

Luxury Room, Non Smoking (D type, Dinner time 19:00 or 19:30)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bedroom
Spring-water bath
Separate bath and shower
Bidet
  • 77.40 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Premium Twin Room, Non Smoking (B type, Dinner 19:00 or 19:30)

1 bedroom, minibar, in-room safe, blackout curtains

Premium Twin Room, Non Smoking (B type, Dinner 19:00 or 19:30)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Separate bedroom
Blackout curtains
Spring-water bath
Separate bath and shower
Bidet
  • 87.27 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

1 bedroom, minibar, in-room safe, blackout curtains

Deluxe Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Separate bedroom
Blackout curtains
Spring-water bath
Separate bath and shower
Bidet
  • 80.04 sq m
  • Sleeps 4
  • 2 Large Single Beds OR 1 Single Trundle Bed and 1 Large Single Sofa Bed

View all photos for Grand Twin Room, Non Smoking (Dinner time 19:00 or 19:30)

1 bedroom, minibar, in-room safe, blackout curtains

Grand Twin Room, Non Smoking (Dinner time 19:00 or 19:30)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Separate bedroom
Blackout curtains
Spring-water bath
Separate bath and shower
Bidet
  • 105.77 sq m
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons

View all photos for Premium Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

1 bedroom, minibar, in-room safe, blackout curtains

Premium Room, Non Smoking (A type, Dinner time 19:00 or 19:30)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Separate bedroom
Blackout curtains
Spring-water bath
Separate bath and shower
Bidet
  • 87.48 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Deluxe Room, Non Smoking (B type, Dinner time 19:00 or 19:30)

1 bedroom, minibar, in-room safe, blackout curtains

Deluxe Room, Non Smoking (B type, Dinner time 19:00 or 19:30)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Separate bedroom
Blackout curtains
Spring-water bath
Separate bath and shower
Bidet
  • 65.39 sq m
  • Sleeps 3
  • 2 Large Single Beds OR 1 Single Trundle Bed

View all photos for Luxury Room, Non Smoking (C type, Dinner time 19:00 or 19:30)

1 bedroom, minibar, in-room safe, blackout curtains

Luxury Room, Non Smoking (C type, Dinner time 19:00 or 19:30)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bedroom
Spring-water bath
Separate bath and shower
Bidet
  • 92.29 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Luxury Room, Non Smoking (E type, Dinner time 19:00 or 19:30)

1 bedroom, minibar, in-room safe, blackout curtains

Luxury Room, Non Smoking (E type, Dinner time 19:00 or 19:30)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bedroom
Spring-water bath
Separate bath and shower
Bidet
  • 90.91 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Premium Room, 1 Bedroom, Non Smoking (C type, Dinner time 19:00 or 19:30)

1 bedroom, minibar, in-room safe, blackout curtains

Premium Room, 1 Bedroom, Non Smoking (C type, Dinner time 19:00 or 19:30)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bedroom
Spring-water bath
Separate bath and shower
Bidet
  • 88.09 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Luxury Twin Room, Non Smoking (B type, Dinner time 19:00 or 19:30)

1 bedroom, minibar, in-room safe, blackout curtains

Luxury Twin Room, Non Smoking (B type, Dinner time 19:00 or 19:30)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Separate bedroom
Blackout curtains
Spring-water bath
Separate bath and shower
Bidet
  • 67.45 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Comfort Room, Non Smoking (Dinner time 19:00 or 19:30)

1 bedroom, minibar, in-room safe, blackout curtains

Comfort Room, Non Smoking (Dinner time 19:00 or 19:30)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2022
Separate bedroom
Blackout curtains
Spring-water bath
Separate bath and shower
Bidet
  • 43.72 sq m
  • Sleeps 2
  • 2 Large Single Beds
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
20-1 Sukumogawa, Ashigarashimo-Gun, 20-1, Hakone, Kanagawa Prefecture, 2500313

What's nearby

  • Tenzan Onsen - 2 min drive - 1.0 km
  • Hakone Shrine - 12 min drive - 7.3 km
  • Lake Ashi - 12 min drive - 9.0 km
  • Hakone Open Air Museum - 13 min drive - 8.2 km
  • Hakone Kowakien Yunessun - 14 min drive - 9.6 km

Getting around

  • Hakone Yumoto Station - 9 min drive
  • Kowakidani Station - 15 min drive
  • Tokyo (HND-Haneda) - 87 min drive

Restaurants

  • ‪界箱根御食事処 - ‬4 min walk
  • ‪はつ花そば 新館 - ‬5 min drive
  • ‪箱根暁庵箱根店 - ‬18 min walk
  • ‪ステーキハウス吉池 - ‬5 min drive
  • ‪福久や 九頭龍餅 - ‬5 min drive

About this property

Hatsuhana

Hotel remodelled in 2022 and located near Hakone Kowakien Yunessun
At Hatsuhana, you can look forward to a terrace, shopping on-site and a full-service spa. Treat yourself to a massage or other spa services. The on-site Japanese cuisine restaurant, DINING HANAEMI, offers breakfast and dinner. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Local cuisine breakfast (surcharge), an electric car charging station and a 24-hour front desk
  • Luggage storage and smoke-free property
Room features
All guest rooms at Hatsuhana have comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
More amenities include:
  • Partially open bathrooms with spring water baths and bidets
  • 50-inch flat-screen TVs with digital channels
  • Wardrobes/cupboards, electric kettles and heating

Languages

English, Japanese

Similar properties

Public bath

Hakone Gora KARAKU

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 158 reviews
Hakone Gora KARAKU

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:00 AM for a fee: JPY 4,235 for adults and JPY 2,420 for children
  • A restaurant

Restaurants on site

  • DINING HANAEMI

Things to do

  • Full-service spa
  • Shopping

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No lift
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Renovated entire property - September 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests with Half Board plans must check in by 8 PM to receive dinner. Advanced notice is required for late check-in for guests with Half Board plans arriving after 8 PM.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for local cuisine breakfast: from approximately JPY 4235 for adults and from JPY 2420 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Hatsuhana Hakone
Hatsuhana Hakone
Hatsuhana Hotel Hakone Machi
Hatsuhana Hotel
Hotel Hatsuhana
Hatsuhana Hakone
Hatsuhana Hotel Hakone

Frequently asked questions

Is Hatsuhana pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hatsuhana?

As of 28 Jun 2025, prices found for a 1-night stay for 2 adults at Hatsuhana on 1 Jul 2025 start from RM 2,926.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hatsuhana?

Self-parking is free at this property.

What time is check-in at Hatsuhana?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Hatsuhana?

Checkout is at 11:00 AM.

Where is Hatsuhana located?

Located in Yumoto, this spa hotel is within 1 mile (2 km) of Tenzan Onsen, Tamadare Falls and Gyokuren Shrine. Shogenji Temple and Sounji Temple are also within 2 miles (3 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Hatsuhana Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 26 out of 33 reviews
Rating 8 - Good. 5 out of 33 reviews
Rating 6 - Okay. 1 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

LEI

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent ambience for private onsen. Staff are very friendly and some of them can speak English.
Stayed 2 nights in Mar 2025

10/10 Excellent

Masahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality exceeded my expectations
Stayed 1 night in Mar 2025

10/10 Excellent

Ma Ka Ho

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff members are incredibly friendly. Although some of them had limited English skills, they made every effort to communicate effectively with us. Everyone was so helpful and welcoming, and I want to express my heartfelt gratitude to all of them. The building is very new, and the view was stunning—especially with the tall green trees, which added to the cool and tranquil atmosphere. I would definitely love to return and stay at this hotel again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reclusive area. Close to nature but far from everything else.
Stayed 1 night in May 2024

10/10 Excellent

Mauricio Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just love it
Stayed 2 nights in Jul 2024

8/10 Good

Cloriza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is modern and quiet; perfect place to wind down from the hustle and bustle the Tokyo and Kyoto/Osaka leg of our trip. The hotel kindly picked us up from the Hakone-Yumoto station via shuttle. Our first kaiseki experience was phenomenal and the staff was very accommodating to the last minute dietary requests of our group. One of the nights, we were accidentally served venison instead of beef and would not have noticed unless the staff hadn’t apologized and asked if we wanted to be served the beef. Having already finished the course without notice (the venison was delicious) we declined since we were getting pretty full at this point. Naoko provided lovely spa services. Thank you so much! Our room was on the 1st floor and it was perfect; nice and spacious. My only critique is the smell within the corridor of the 1st floor. It smelled a little damp/moldy, but very minor inconvenience. Overall, a lovely 2-day stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning. Service is top quality. Views are incredible. Highly recommended.
Stayed 3 nights in Jun 2025

10/10 Excellent

Russell

Stayed 1 night in May 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend to anyone who wants an amazing experience. The room was spacious and clean. The beds were confortable. The staff attentive, nice and polite. The food was delicious. 10/10
Stayed 1 night in May 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with a gorgeous environment. The open-air bath is excellent, and the entire atmosphere is calm and relaxing. While the staff speak limited English, it’s clear they are doing their best to provide outstanding service and a memorable experience. If you’re driving, be sure to follow the address from Google Maps rather than the one listed on Expedia. I was misdirected and ended up driving an extra 15 minutes through narrow residential roads in the area.
Stayed 1 night in May 2025

10/10 Excellent

SHINOBU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
館内どこも綺麗で、細やかなサービスが充実しており、ゆっくり過ごすことが出来ました。娘も大満足でまた訪れたいお宿でした。
Stayed 1 night in Mar 2025

10/10 Excellent

Soonkie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Minju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Hoi Lun

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

酒店漂亮舒服又乾淨，但可惜…

酒店房間很漂亮乾淨，住了幾天很舒適，但可惜了…員工非常粗心大意，住了3晚，每晚都能出錯一次，不是大清早按門鈴送錯東西，就是收拾房間把客人東西收掉…..投訴也沒用，員工聽不明白英語阿…另外餐廳的食物也一般般，試過很多家5星級溫泉酒店的晚餐，這家的是最一般和給的食物比較廉價的，另外房間洗澡水壓真的很小…除了這幾個問題，酒店房間是真的很乾淨舒服的
Stayed 3 nights in Feb 2025

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Man Ching Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service, environment, and food are really pre-eminent. Many staff can speak English that easily to communicate with foreigner.
Stayed 4 nights in Nov 2024

10/10 Excellent

Elana

Liked: Cleanliness, staff & service, property conditions & facilities
Great food, amenities, atmosphere, and service! If you have a food allergy please make sure to remind them right before the meal. They forgot I had an allergy and I ended up needing to take medicine for it. Worked out ok for me but could have been a lot more dangerous for others. Other than that everything was PERFECT though!
Stayed 3 nights in Nov 2024

10/10 Excellent

ChangWoo

Stayed 1 night in Nov 2024

4/10 Poor

Sang Yong

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience a superlative modern property with exceptional staff.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

緑に包まれる極上の風呂時間

2022年リノベで、すべてが清潔でシンプルなセンスの良さが際立つ。全室備え付けの露天風呂で緑を眺めながらゆったりと過ごす時間も貴重だし、大浴場のとろとろの泉質は極上。サービスも過不足ない。 惜しむらくは食事。けっして悪くはないのだが和食に「モダン」がつくと小手先の工夫に陥りがち。素材はいいのだから、果物にゼリーをかけたり極小のフカヒレを無理に入れたりキラキラさせずとも、素朴な日本料理でいいのでは。お肉も脂たっぷりで、かなり若い人や外国人に向けているのかもしれないが。 けれど総じては満足のいく大罪だった
Stayed 1 night in May 2024

10/10 Excellent

Tenghui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Kaori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Ka Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024