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Balmoral Resort Florida

Hartanah 4.0 bintang

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Ulasan

9.0 daripada 10
Hebat

Kemudahan popular

  • Kolam renang
  • Termasuk parkir
  • Wi-Fi percuma
  • Restoran
  • Penyaman udara
  • Gimnasium

Pilihan bilik

Lihat semua foto untuk Townhome, 2 Bedrooms

Peralatan tempat tidur premium, peti besi dalam bilik

Townhome, 2 Bedrooms

  • 131 meter persegi
  • 2 bilik tidur
  • Boleh menampung 6
  • 1 Katil Raja (King), 2 Katil Bujang (Single) dan 1 Katil Sofa Ratu
  • Wi-Fi percuma

Lihat semua foto untuk Townhome, 3 Bedrooms

Peralatan tempat tidur premium, peti besi dalam bilik

Townhome, 3 Bedrooms

  • 162 meter persegi
  • Boleh menampung 8
  • 1 Katil Raja (King), 1 Katil Ratu (Queen), 2 Katil Bujang (Single) dan 1 Katil Sofa Ratu
  • Wi-Fi percuma

Lihat semua foto untuk House, 4 Bedrooms, Private Pool

Peralatan tempat tidur premium, peti besi dalam bilik

House, 4 Bedrooms, Private Pool

  • 169 meter persegi
  • 4 bilik tidur
  • Boleh menampung 10
  • 2 Katil Raja (King), 1 Katil Ratu (Queen), 2 Katil Bujang (Single) dan 1 Katil Sofa Ratu
  • Wi-Fi percuma

Lihat semua foto untuk Premium House, 6 Bedrooms, Private Pool, Lake View

Pemandangan dari bilik

Premium House, 6 Bedrooms, Private Pool, Lake View

  • Pemandangan tasik
  • 274 meter persegi
  • Boleh menampung 14
  • 2 Katil Raja (King), 2 Katil Ratu (Queen), 2 Katil Bujang (Single) dan 1 Katil Sofa Ratu
  • Wi-Fi percuma

Lihat semua foto untuk Premium House, 3 Bedrooms

Premium House, 3 Bedrooms | Peralatan tempat tidur premium, peti besi dalam bilik

Premium House, 3 Bedrooms

  • 167 meter persegi
  • 3 bilik tidur
  • Boleh menampung 8
  • 1 Katil Raja (King), 1 Katil Ratu (Queen) dan 2 Katil Bujang (Single)
  • Wi-Fi percuma

Lihat semua foto untuk Premium House, 5 Bedrooms

Peralatan tempat tidur premium, peti besi dalam bilik

Premium House, 5 Bedrooms

  • 232 meter persegi
  • 5 bilik tidur
  • Boleh menampung 12
  • 2 Katil Raja (King), 2 Katil Ratu (Queen) dan 2 Katil Bujang (Single)
  • Wi-Fi percuma
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Tentang kawasan sekitar

Haines City menempatkan Balmoral Resort Florida. Northgate Shopping Center dan Disney Springs™ disarankan untuk dikunjungi jika anda ingin membeli-belah, sementara mereka yang ingin menikmati keindahan semula jadi boleh menerokai Inman Park dan Rotary Park. Mengembara bersama kanak-kanak? Luangkan masa untuk LEGOLAND® Florida, atau saksikan acara atau perlawanan di Taman Chain of Lakes. Layari panduan perjalanan Haines City kami
Peta
124 Kenny Boulevard, Haines City, FL, 33844

Tempat berdekatan

  • LEGOLAND® Florida
    LEGOLAND® Florida
    21 min memandu - 24.8 km
  • Walt Disney World® Resort
    Walt Disney World® Resort
    26 min memandu - 38.3 km
  • Disney Springs™
    Disney Springs™
    27 min memandu - 42.8 km
  • Universal Orlando Resort™
    Universal Orlando Resort™
    35 min memandu - 56.2 km
  • beach near Haines City
    2 min memandu - 1.3 km

Bergerak

  • Stesen Winter Haven - 22 minit memandu
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 46 minit memandu

Restoran

  • McDonald's
    16 min berjalan kaki
  • Pizzano's Pizza & Grinders Haines City
    14 min berjalan kaki
  • Pizza Hut
    19 min berjalan kaki
  • Shell
    3 min memandu
  • Wendy's
    3 min memandu

Tentang hartanah ini

Balmoral Resort Florida

  • Mewah bagi hotel mesra keluarga berdekatan LEGOLAND® Florida
  • Terletak berdekatan Padang Golf Willowbrook dan Northgate Shopping Center, Balmoral Resort Florida menyediakan akses taman air percuma, bar kolam dan teres. Akses Internet wayarles percuma tersedia kepada semua tetamu bersama dengan taman dan taman permainan.
  • Manfaat lain di hotel ini termasuk:
    • Kolam renang terbuka dan kolam kanak-kanak, bersama dengan gelongsor air, kabana dan kerusi lepak pantai
    • Percuma letak kenderaan sendiri
    • Daftar keluar ekspres, bantuan pelancongan/tiket dan hartanah bebas asap rokok
    • Peti simpan selamat di meja/kaunter hadapan dan perkhidmatan rencam
  • Ciri-ciri bilik
  • Semua 155 bilik menawarkan keselesaan seperti peralatan tempat tidur premium dan penyaman udara, serta sentuhan bermakna seperti tempat duduk berasingan dan tempat makan berasingan.
  • Tambahan kepada kemudahan termasuk:
    • Tab mandi dan pancuran berasingan, kelengkapan dandanan diri percuma dan pengering rambut
    • TV skrin rata dengan saluran kabel
    • Balkoni atau laman dalam, tempat duduk berasingan dan tempat makan berasingan

Hartanah serupa

Apartment (2 Bedrooms) | Kemudahan hartanah
1151 Drop Lane
Davenport
  • Kolam renang
  • Dapur
  • Mesin pengering
  • Termasuk parkir
10.0 daripada 10, Luar Biasa, 1 ulasan
1151 Drop Lane
Bandingkan hartanah yang serupa

Kemudahan hartanah

Internet

  • Tersedia di semua bilik: Wi-fi percuma
  • Tersedia di sesetengah kawasan awam: Wi-fi percuma

Tempat letak kenderaan dan pengangkutan

  • Tempat letak kenderaan sendiri percuma di tapak hartanah
  • Letak kenderaan sendiri di tapak adalah terhad

Makanan dan minuman

  • 1 bar tepi kolam
  • 1 bar/ruang istirahat
  • 1 restoran

Aktiviti menarik

  • 1 kolam renang terbuka
  • Bilik permainan/arked
  • Gelongsor air
  • Gimnasium
  • Kolam kanak-kanak
  • Taman air percuma
  • Taman permainan

Mesra keluarga

  • 1 kolam renang terbuka
  • Akses taman air percuma
  • Bilik permainan/arked
  • Bilik tidur berasingan
  • Dapur dalam bilik
  • Gelongsor air
  • Kemudahan dobi
  • Ketuhar gelombang mikro dalam bilik
  • Kolam kanak-kanak
  • Mesin basuh/pengering dalam bilik
  • Peti sejuk dalam bilik
  • Ruang makan dalam bilik yang berasingan
  • Ruang tamu
  • Taman permainan

Kemudahan

  • Kemudahan dobi
  • Peti besi di meja/kaunter hadapan

Perkhidmatan tetamu

  • Bantuan lawatan dan tiket
  • Pengemasan (ketersediaan terhad) (dengan fi)
  • Perkhidmatan rencam

Perkhidmatan perniagaan

  • Pusat perniagaan

Kawasan luar

  • Kabana kolam (surcaj)
  • Kerusi lepak tepi kolam
  • Taman
  • Teres

Kebolehcapaian

  • Tiada lif

Lain-lain

  • Dibina pada 2017
  • Hartanah bebas asap rokok

Kemudahan bilik

Bilik tidur

  • Peralatan tempat tidur premium

Bilik mandi

  • Kelengkapan dandanan diri percuma
  • Pengering rambut
  • Tab mandi dan pancuran mandi berasingan
  • Tuala disediakan

Hiburan

  • TV skrin rata dengan saluran kabel

Makanan dan minuman

  • Alat memasak, pinggan mangkuk dan perkakas dapur
  • Dapur
  • Dapur
  • Ketuhar
  • Ketuhar gelombang mikro
  • Mesin basuh pinggan mangkuk
  • Pembancuh kopi/teh
  • Peti sejuk
  • Ruang makan berasingan

Lain-lain

  • Mesin basuh/pengering
  • Panggilan tempatan percuma
  • Penyaman udara
  • Peti besi
  • Ruang tamu
  • Seterika/papan seterika
  • Telefon
  • Tempat duduk berasingan

Dasar

Daftar masuk

Masa mula daftar masuk: 16:00; Masa tamat daftar masuk: pada bila-bila masa

Daftar masuk awal tertakluk kepada ketersediaan

Daftar masuk awal tersedia dengan fi

Umur minimum daftar masuk - 25

Daftar keluar

Daftar keluar sebelum 10:00

Daftar keluar tanpa sentuh tersedia

Daftar keluar lewat tertakluk kepada ketersediaan

Fi daftar keluar lewat akan dikenakan

Daftar keluar ekspres tersedia

Arahan daftar masuk khas

Tiada meja sambut tetamu di hartanah ini

Tetamu akan menerima e-mel dalam masa 7 hari sebelum ketibaan yang mengandungi arahan daftar masuk dan butiran kunci pintar; akses adalah menerusi pintu masuk persendirian

Untuk membuat pengaturan daftar masuk, sila hubungi hartanah sekurang-kurangnya 72 jam sebelum ketibaan menggunakan maklumat pada pengesahan tempahan

Sebelum tiba, anda mesti melengkapkan pendaftaran dalam talian melalui pautan selamat

Anda akan diminta untuk memberikan hartanah salinan kad pengenalan bergambar keluaran kerajaan anda selepas membuat tempahan

Untuk apa-apa soalan, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan

Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik

Kaedah akses

Pintu masuk persendirian, kunci pintar

Haiwan peliharaan

Haiwan kesayangan tidak dibenarkan (haiwan perkhidmatan dialu-alukan dan dikecualikan daripada fi)

Kanak-kanak dan katil tambahan

Kanak-kanak adalah dialu-alukan

Tempat tidur bayi (katil bayi) boleh disediakan dengan bayaran sebanyak USD65.0 sepenginapan

Jenis bayaran hartanah

Maklumat penting

Fi

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Deposit Kerugian Barang Pecah: USD 500.00 sepenginapan

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

Kemudahan tambahan

  • Daftar masuk awal tersedia dengan fi (tertakluk pada ketersediaan)
  • Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan)
  • Fi pengemasan: USD209.67 sepenginapan
  • Bayaran katil bayi: USD 65.0 sepenginapan

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit; wang tunai tidak diterima
Ciri-ciri keselamatan di hartanah ini termasuk pengesan karbon monoksida, pemadam api, dan pengesan asap
Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai

Perkara yang kami harus menyebut

Hartanah ini tidak mempunyai lif

Soalan lazim

Adakah Balmoral Resort Florida mempunyai kolam?

Ya, hartanah ini mempunyai kolam renang terbuka dan kolam kanak-kanak.

Adakah Balmoral Resort Florida mesra haiwan kesayangan?

Tidak, hanya haiwan perkhidmatan dialu-alukan di hartanah.

Berapakah fi parkir di Balmoral Resort Florida?

Letak kenderaan sendiri adalah percuma di hartanah ini.

Apakah masa daftar masuk di Balmoral Resort Florida?

Masa mula daftar masuk: 16:00; Masa tamat daftar masuk: pada bila-bila masa. Fi dikenakan untuk daftar masuk awal (tertakluk pada ketersediaan).

Apakah masa daftar keluar di Balmoral Resort Florida?

Daftar keluar adalah jam 10:00. Daftar keluar lewat tersedia dengan fi (tertakluk pada ketersediaan).

Di manakah terletaknya Balmoral Resort Florida?

Terletak di Haines City, hotel yang mesra keluarga ini dalam jarak 12 bt (20 km) dari Padang Golf Willowbrook, Inman Park dan Northgate Shopping Center. Rotary Park dan Taman Chain of Lakes juga dalam jarak 12 bt (20 km) pemanduan.

Bolehkah saya membatalkan tempahan saya secara percuma dan terima bayaran balik penuh?

Ya, hartanah ini menawarkan pembatalan percuma untuk kadar bilik tertentu, kerana fleksibiliti itu penting! Sila rujuk dasar pembatalan hartanah di laman kami untuk mendapatkan butiran lanjut tentang sebarang pengecualian atau syarat.

Ulasan

Balmoral Resort Florida Ulasan

9.0

Hebat

9.4

Kebersihan

8.8

Lokasi

8.8

Kakitangan & perkhidmatan

9.4

Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 173 daripada 246 ulasan
Penilaian 8 - Baik. 40 daripada 246 ulasan
Penilaian 6 - Boleh diterima. 21 daripada 246 ulasan
Penilaian 4 - Lemah. 4 daripada 246 ulasan
Penilaian 2 - Teruk. 8 daripada 246 ulasan

Ulasan

Disahkan

10/10 Cemerlang

Arazay

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We love this resort.
Menginap 3 malam pada Apr 2022
Disahkan

10/10 Cemerlang

Jessica

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Love this home!

Except for the horrible toilet paper and no cleaning supplies to clean up after ourselves, we had a wonderful time. Couldn’t have asked for a better place to stay. Beautiful, spacious, & exceptionally clean.
Menginap 2 malam pada Dis 2022
Disahkan

10/10 Cemerlang

kevin

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Great resort for a family

We were very impressed with the entire place. The townhouse we stayed in was spotless and had everything you would need to feel at home. The clubhouse was great for the kids with a free updated game room and tv room. The waterpark kept the kids busy for hours and the pool and hot tub very very relaxing. The pool bar and restaurant were very reasonably priced. We would definitely stay here again.
Menginap 2 malam pada Okt 2017
Disahkan

10/10 Cemerlang

Esteban

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Great place to stay, close to Legoland!

Great place to stay! Very comfortable home, having the four bedrooms with bathrooms really helped! 25 minutes from Legoland, very peaceful place. Only thing, when we got there, the trash containers were already full from the previous visitors, but we were able to manage. Rooms very spacious, two car garage, open space with a nice kitchen. I will return!
Menginap 2 malam pada Jan 2023
Disahkan

2/10 Teruk

Diego

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Terrible experience

There was a water park in the hotel and that was the main reason we chose it. The water park was closed and no one warned us about it. Also, there were many cockroaches in the house mainly in the kitchen.
Menginap 2 malam pada Feb 2023
Disahkan

6/10 Sederhana

Bret

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
The property itself is very very nice. This was offset by the service. You got the feeling you were being a bother to those you are paying. I'd recommend training people answering the phone and working the front desk. Also, the 10AM check out and 4PM check kind of sums up th vibe you get from some of their service.
Menginap 2 malam pada Apr 2022
Disahkan

8/10 Baik

Alison

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The house was very big and nice, comfortable beds. There could be more kitchen utensils for a house this size. I've stayed at Miami condos that include a strainer. They had one oven pan, two pots and a saucer. Plenty of bowls and plates though. Please be warned that Expedia does not list all the charges required prior to check in. We were surprised with an additional $540 nonrefundable cleaning and amenity fee prior to checking in, almost causing me to not be able to check in for my daughter's birthday trip.
Menginap 4 malam pada Jul 2023
Disahkan

10/10 Cemerlang

Chelsea

Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
All the homes are new, beautifully decorated, and the pool was really warm so we were able to swim on the cooler days. Directions to the house were difficult, Google maps was not accurate, assuming this is because of the new development. This did make ordering food difficult at times. Loved having a washer and dryer on site! Only a few minor suggestions... Providing enough garbage bags for a family's week long stay would be nice, as well as toilet paper and paper towels. The pool light wasn't on and couldn't find a switch. Also, a baking sheet would be beneficial for heating up certain leftovers. Overall, our stay was great, would highly recommend!
Menginap 5 malam pada Nov 2022
Disahkan

4/10 Lemah

Venessa Ruth

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very clean and nice area. Everything is modern. Great spot from Legoland, only 15 min drive. Beds were squeaky. The door code they us was wrong. We had to wait for 30 minutes or so to get the right code. We had a late check in so it took several tries of different codes to be able to get in. On a Sunday night, there was a loud party from the resort, we could hear it late at night and had trouble sleeping. Otherwise, everything else is good. They were able to give us a late check out to accommodate us which was very good on their part.
Menginap 3 malam pada Jul 2023
Disahkan

8/10 Baik

Randall Floyd Gearhart

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The property itself is out of the way when it comes to attractions but it was clean and comfortable. We rented this house because of the private pool. We found out the day we were to arrive that the pool heater wasn't working and they were refunding our money. That was the main reason we rented the house. Had we know that ahead of time, we would have cancelled the rental. Telling us the day of meant we could not cancel and get our money back. They didn't seem to be in a hurry to get it fixed either. We asked several times about it but were told, they had to have another company come in to fix it. It was never fixed and it was too cold to use the pool.
Menginap 7 malam pada Mac 2023
Disahkan

6/10 Sederhana

Miranda

Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan, keselesaan bilik

Just meh

To start, we did not have the break-in issues that many other reviewers encountered. We made sure that all of the house windows and doors were locked and it was fine. The house that we rented apparently did not have a pool heater and brrrr...but who really knows because when I called Balmoral ahead of our trip, they were of zero help. This type of service extended to the onsite concierge and bar staff. Horrible service...absolutely horrible, yes you bar lady. Waterpark-closed, no business center, pool area- run down and filthy...hot tub water was yellow, no locked gate access after hours. The house fit our family fine. Like other reviews, kitchen ammenities are lacking. Wait until you try the can opener, you will hate your life. It was wonderful having laundry in the unit, and a full sized kitchen.
Menginap 5 malam pada Feb 2023
Disahkan

8/10 Baik

Brian

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
The house was a great size and comfortable. I specifically choose this house because of the amenities of the water park which were closed during our stay. House had small spiders and spider webs like it wasn’t used in some time.
Menginap 3 malam pada Dis 2022
Disahkan

4/10 Lemah

Jill

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan
The last 2 times I have stayed here (chosen due to location close to Lego Land/Orlando, needed a house for bigger group, and past great experience at water park), I have been assigned the very last house in the corner the farthest away from the club house amongst no other completed homes (i.e. construction zone). This last visit, we were bringing 3 kids purely for the water park feature. When we arrived, the water park was "closed for maintenance." Come to find out, according to the bartender, it closed after Hurricane Ian and never re-opened. I never received notice of this or I would have changed lodging arrangements. When I called and called (because they no longer have any staff on site), I was told I could not get a refund because of the 2-night minimum stay. She said we would be refunded the "resort fee" which was $40 of the $800 reservation, which was never refunded. Incredibly disappointing all around.
Disahkan

8/10 Baik

Manisha

Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I didn’t like that I got charged $100 for dirty towels that could’ve been washed.
Menginap 2 malam pada Ogo 2022
Disahkan

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Great for families

The house was perfect for our large group. The private was a real hit with the kids. The only issues was the dishwasher did not work and kitchen sink faucet was about to fall apart
Menginap 2 malam pada Jun 2022
Disahkan

10/10 Cemerlang

Gregory

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Really nice house. Didn’t use the water park due to low temperature but it looks very nice the kids would have loved it
Menginap 2 malam pada Nov 2021
Disahkan

8/10 Baik

Barbara

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Family enjoyed the private pool the water park area I didnt like the response from the bar n grill that the lady gave my grandson he ordered some cheese fries and the shreded cheese she put on them wasnt quite melted so he asked if she could melt it some more and she acted like she had an attitude and said thats all i can do didnt even attempt to melt the cheese some more
Menginap 3 malam pada Okt 2021
Disahkan

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Ideal location for family reunion traveling from Michigan and New Hampshire. The private pool was a real plus.
Menginap 8 malam pada Feb 2021
Disahkan

10/10 Cemerlang

Jason

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

Game room confusion

We love Balmoral!!! Only issue this time was on Sat. the game room was locked and after the kids waited all day we were then told that it closed at 6:30 even though it's posted 10PM. No big deal just some confusion.
Menginap 3 malam pada Okt 2020
Disahkan

10/10 Cemerlang

Sandra

Sukakan: Kebersihan, keselesaan bilik

Balmoral Resort

Overall, our stay was great! The house could use some paint touch ups, our dishwasher did not work and after calling for service still never worked, never came back to repair, blinds came falling off, they were all different sizes..we checked in with the garbage can full and it was never emptied while we were there and we had to figure alternatives for our garbage
Menginap 4 malam pada Jul 2020
Disahkan

2/10 Teruk

AK

Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Do NOT book this "resort"!@! Worst place we have EVER stayed!!!
Menginap 2 malam pada Jul 2020
Disahkan

2/10 Teruk

Shannon

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

PISSED COMPLETELY OFF

I'm ery pissed off at rhis point. Me and my family was told i would get my miney back because our trip was canceled due to Covid19. I has a Autistic child and also have health issues. They told me and hotels.com i would receive a call in June witch is 3 months later from when we was supposed to take our trip. It is now almost July and im still getting the run around. I have always used hotels.com but after this never again this is the 2nd time this company has pissed me off . I will be filling a lawsuit against this company. If anyone else is having this happen u should get u a lawyer too
Menginap 2 malam pada Mac 2020
Disahkan

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
we had a wonderful stay...love the place and the amenities for a really good rate for the whole family.
Menginap 4 malam pada Jun 2020
Disahkan

6/10 Sederhana

Kristin

Sukakan: Kakitangan & perkhidmatan, kemudahan
Tidak sukakan: Keadaan hartanah & kemudahan
Pool area was nice and great for kids but the music was very annoying at the pool, same songs every day over and over. Several things in room were not working properly.
Menginap 6 malam pada Jun 2020
Disahkan

6/10 Sederhana

Rebecca

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Upon checking in we were told on the phone if we arrived early we could check in early but we couldnt because the unit wasnt ready and needed repairs after inspection. They gave us a 40.00 gift certificate for a party of 11. The cleaning lady was still there when we checked in at 430pm and she ledt without finishing. One room had been vaccuumed only. She left what little toiletries they had on the kitchen counter. We rented a grill for 60.00 and the delivered it in the late afternoon when i called at 10am. Asked for more toiletries and they said they were on back order. A heads up would have been nice. We spent over 100.00 on soaps and toilet paper, shampoos, dish washing detergent etc. It rained all weekend so we didnt get to use any of the amenities. Couldnt get anybody on the phone for 3 days. I called prior to our stay to check on reservation and also called several times for other things.
Menginap 3 malam pada Jun 2020