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Excellent staff at the reception - friendly and professional.
Jinsong
Stayed 4 nights in Aug 2023
Response from 東横INN東京八王子駅北口 くちこみ担当 on 12 Aug 2023
Thank you for staying at Toyoko Inn Tokyo Hachioji Station North Exit.All the staff are very happy to hear that you had a comfortable stay.Encouraged by the words from our customers, all the staff will work hard to provide better service.Thank you for taking time out of your busy schedules to post.We are looking forward to seeing you again.Toyoko Inn Tokyo Hachioji Station North ExitAll front staff
I had a very nice staff. The hotel is simple, but the room was clean, and quiet. Front desk staff were helpful and very professional. Easy walking distance from the train station. FAR better than what you'd get for double the price in the U.S.
Jason
Stayed 1 night in Jun 2023
Response from Hotel manager on 16 Jun 2023
Thank you for using Toyoko Inn Tokyo Hachioji Station North Exit.We are very happy that you were satisfied.I look forward to meeting again.
Excellent location and room surprising quiet. Room a little small and dated but clean. Bed very hard as if sleeping on floor. Helpful staff. Free breakfast but more for Japanese taste.
I sent a message to the hotel thru Expedia to request for one parking lot 3 days before check-in. My message was being totally ignored. They never said yes or no to my message. When i checked in the hotel staff claimed that they didn’t know anything about the message. Terrible experience. If the message function is not working, why don’t you guys just remove it?
Had a comfortable stay and was able to focus on work
Verified traveller
Stayed 1 night in Aug 2018
2/10 Terrible
Allan. A.
12 Aug 2018
Disliked: Staff & service, room comfort
Never coming back to this hotel.
A bad receptionist, no greeting to her guests , not only to me. No smile at all.
The safe has been useless, can not use it. Informed this matter, however no response from this receptionist.
Thank you for staying at Toyoko Inn Tokyo Hachioji Station North Exit.All the staff are very happy to hear that you had a comfortable stay.Encouraged by the words from our customers, all the staff will work hard to provide better service.Thank you for taking time out of your busy schedules to post.We are looking forward to seeing you again.Toyoko Inn Tokyo Hachioji Station North ExitAll front staff