City view from property

Reviews of Hotel San Marco

3 out of 5
Hotel San Marco
Via Campo Di Marte, 2, Gubbio, PG

Reviews

8.2

Very good

Rating 10 - Excellent. 47 out of 142 reviews" "
Rating 8 - Good. 61 out of 142 reviews" "
Rating 6 - Okay. 23 out of 142 reviews" "
Rating 4 - Poor. 11 out of 142 reviews" "
Rating 2 - Terrible. 0 out of 142 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

antonio

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The bathroom was exfremely small. It was difficult to get to the shower. This was located at the end of a very narrow bathroom. Just next to the shower, there a sink on the right side. I had 30/40cm to get into the shower, not nice. Also, the wc very close to the radiator/heating. My left knee was touching it. Considering it was hot, i could not sit comfortably at the wc. Last, the receptionist did not let me pay the local tax by debit card/bancomat. I had to pay in cash and the chat with the receptionist was not pleasant.
Stayed 2 nights in Mar 2024
Response from Staff on 1 Apr 2024
We are sorry that your stay did not go as you hoped. Your room was a single room so suitable for one person. The bathroom is complete with all amenities and they are easy to use. If the room was too hot and not to your liking you could have communicated with the front desk and we would have had a way to find a better accommodation for you. But she probably cannot communicate verbally. We noticed this not only with this review but also at her check out in that she was asked and reiterated twice that we prefer a cash payment of only the tourist tax which in her case was 3 euros and 20 cents. Obviously it was not an obligation, but she also left without taking her tax receipt where the tax is regularly taxed. Leaving no room to have other solutions. Communication always gives us a chance to help you have a pleasant stay, maybe use this advice for other experiences.

10/10 Excellent

Timothy

Stayed 1 night in Oct 2023

10/10 Excellent

Corrado

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awesome, perfectly positioned to view the old city. AC was great when needed it.
Stayed 1 night in Jul 2019

8/10 Good

Nadia, Toronto, Ontario Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff...courteous staff....clean room and comfortable as well
Stayed 5 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Yes, it was fine. The hotel was in a good situation for arriving in town by bus and it was a good starting point for seeing wonderful Gubbio. We had a lovely view out of our window.

6/10 Okay

Gail, Australia

Liked: Cleanliness
Comfortable, close to town centre
An older style hotel which is reasonable value for money, clean and comfortable, no frills. Some rooms have big balconies. Nice breakfast but again nothing other than standard. Wifi none existant in rooms but fast in reception.

10/10 Excellent

Michael, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay !
At first glance from the exterior the hotel doesn't inspire confidence but once we stepped inside we were very pleased as the hotel looks like it was recently remodeled and very nice. Our room was also very new, the bathroom was clean and looked like it had been updated recently. The breakfast was very good and the restaurant was excellent value proving a tasty, full course meal including wine for 20 euros per person. Definitely would recommend this hotel!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location but there is no parking so you're on your own to figure that out. We found street parking that was not posted as a no parking area and got a parking ticket, so be careful where you park. The room was very nice and had a balcony. The floor was dirty, but everything else seemed clean. The bathroom was absolutely tiny but had everything you would need and was fine for one person.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Marco has a perfect location.
San Marco is the perfection place to stay while visiting Gubbio. It is easy to get to by car and parking was right next door and easy to do. Walking to and from town was quite easy to do. The hotel is a lovely "old world" type of hotel and beautifully decorated . . . a "touch of class". Breakfast was lovely; we did not eat dinner there, though.

8/10 Good

Tom E., Perth. Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Easy access to hill town
In main square at bottom of hill on which Gubbio sits. Easy to find, free parking possible, but plenty of paid parking. Large, family run hotel in old convent, nice if a bit tired. Perfect location for visit to Gubbio. Has restaurant. also big airy breakfast room overlooking garden. Reasonable breakfast included.

8/10 Good

bloatymum, Boston

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient for a stop-over, Clean
We stayed for 1 night. It was very easy to find. The room was fine, typical for an Italian hotel of this rating. The room was large enough, and had a small balcony, and Wi-Fi was available. The breakfast was as expected. Parking was not difficult. I would probably stay here again if we were on our way somewhere (as we were in this case). If, however, we were going to stay in Gubbio, I would probably book an hotel more in the hilly center. The San Marco is not far, but it is a steep climb to desired restaurants etc. All in all, though, we liked it.

6/10 Okay

Verified traveller

An old gem
This hotel in its day would have been a four star establishment. However, it appears to be struggling to keep its doors open in the current economic climate. They turned the air conditioning off at the main switch every time you left your room to save money. The restaurant had a menu, but not all the items were available. The staff were friendly. The foyer and lobby were decorated with beautiful furniture and art work.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel happy with service and food

6/10 Okay

Bellwood

Liked: Cleanliness, room comfort
During the time we were there the hotel was occupied by a group of French people who smoked continuously. This, along with their noise, coloured the atmosphere of the hotel for us.

6/10 Okay

Mimi, Houston, TX

Not impressed
Hotel San Marco was in a very good location - right of the main town square. Easy point to start off walks around town. However, the hotel staff was standoffish and didn't speak even a little bit of English. The room was facing the square and the morning traffic was very loud. The room itself was fine and spacious but not comfortable. No area rugs. The beds consisted of a single mattress on a metal spring frame. The sheets were thin. The towels were thin. The shower used a plastic liner that was not clean. There were much nicer and more comfortable hotels in the town.

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

luca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Michela

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Struttura molto datata, necessita di una ristrutturazione. Il bagno emana un odore sgradevole. La colazione con prodotti di bassa qualità.
Stayed 3 nights in Dec 2023

8/10 Good

cosimo

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Helena

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura confortevole e a un passo dal centro
Stayed 1 night in Dec 2023

10/10 Excellent

FABRIZIO

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura al centro di Gubbio, facile parcheggiare senza costi, camera pulita econfortevole, personale disponibile. Consigliato
Stayed 1 night in Nov 2023

6/10 Okay

Lago

Liked: Staff & service
Stayed 1 night in Sep 2023

8/10 Good

Alessandro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura pulita e confortevole, alle porte del centro storico, con molti posti auto nei dintorni. Camere molto spaziose e pulite, spazi comuni accoglienti.
Stayed 1 night in Aug 2023

6/10 Okay

ANTONIO

Stayed 1 night in Aug 2023

8/10 Good

Marianna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Camera spaziosa e accogliente, personale gentile. Posizione centrale ottima per visitare gubbio. Colazione da migliorare
Stayed 1 night in May 2023

8/10 Good

Martina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
posizione ottima per visitare Gubbio. La camera per 4 , e' stata adattata una matrimoniale con 2 letti aggiuntivi , ma per una notte va più che bene. La camera purtroppo presentava segni evidenti di umidità nelle pareti e anche qualche crepa. Ripeto per una notte si puo' fare , ma se fosse stata una in piu' sicuramente avrei chiesto un cambio camera.
Stayed 1 night in Jan 2023

8/10 Good

Lucia, Monte di Procida

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esperienza meravigliosa
Bellissima esperienza. Personale gentile ed accogliente. Ci hanno consigliato un parcheggio gratuito proprio vicino l'albergo e 2 ristoranti convenzionati con la struttura. Camere pulite e confirtevoli. vista meravigliosa dal terrazzo della nostra camera sul monte ingino dove abbiamo ammirato l:albero di Natale più grande del mondo.
Stayed 1 night in Jan 2023

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel
Super dejligt sted midt i Gubbio. Meget venligt og imødekommende personale, som taler engelsk. Absolut valuta for pengene.
Stayed 3 nights in Nov 2022

10/10 Excellent

Antonio

Stayed 2 nights in Aug 2022

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
posizione fantastica, pulizia, camera spaziosa con ampio terrazzo, cortesia del personale
Stayed 2 nights in Aug 2021

8/10 Good

Mauro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tutto ok in relazione al rapporto qualità e prezzo. Location molto comoda.
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
buona la posizione, personale cordiale ed efficiente, camera pulita e silenziosa.
Stayed 1 night in Jun 2020

10/10 Excellent

SABRINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BELLA ESPERIENZA
HOTEL IN POSIZIONE CENTRALE, CAMERA QUADRUPLA PULITA, COMODA E SPAZIOSA, MOLTO VARIA LA COLAZIONE DAL DOLCE AL SALATO. LE BEVANDE CALDE DALLA MACCHINETTA DI OTTIMO LIVELLO. UNICO NEO LA DIMENTICANZA DELLA RICONSEGNA DEI DOCUMENTI AL CHECK OUT CHE HA COMPORTATO UN VIAGGIO IN PIU' PER TORNARE A PRENDERLI...MA NIENTE DI GRAVE.
Stayed 1 night in Oct 2019

8/10 Good

Alberta

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel storico in posizione ottima per visitare la città!! Personale cordiale e ottima colazione in giardino. Peccato che la stanza a me assegnata sia un po' vecchia!! Tutto il resto buono!!! Ottimo il rapporto qualità prezzo!
Stayed 1 night in Aug 2019

8/10 Good

MARISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Doccia con la tenda e puzza di fogna Personale cordiale ed efficiente Struttura bella, stile antico
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Strutta bella e pulita, in centro a Gubbio a piedi si può raggiungere tutto. Unica pecca che non ha un parcheggio.
Stayed 1 night in Apr 2019

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

raffaele

hotel bello gentilezza e cortesia colazione divina umica pecca quando si entra in bagno odore sgradole,,,con aspiratore,,,,,,in sostanza tutto bene ci tornerei
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Ottima posizione in centro storico di Urbino
Stayed 1 night in Jun 2018
Response from Gloria on 10 Jun 2018
.. in centro storico di URBINO???????? Siamo a GUBBIO!!!!!! Recensione anonima, errata e senza senso. Se non si è capaci di fare una recnsione costruttiva, meglio non farle, anche per evitare la figuraccia!

10/10 Excellent

Miranda, Cesena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Direttamente in centro
hotel facile da raggiungere , in pieno centro , personale cordiale, simpatico, camere confortevoli pulite e ordinate, colazione a buffet ideale x un dolce risveglio,
Stayed 1 night in Apr 2018

6/10 Okay

Maria, Rimini

Liked: Staff & service
Hotel comodo a due passi dal centro di Gubbio.
Abbiamo soggiornato per una notte in una tripla molto spaziosa, con il bagno cieco. La camera era spaziosa, in buone condizioni con una colazione varia e abbondante al buffet, servita in un ampio salone con il soffitto a volte, molto bello. Tutto il personale è stato davvero molto gentile.
Stayed 1 night in Apr 2018

8/10 Good

Giuseppe, Roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grazioso albergo nel centro di Gubbio
L'hotel è stato ricavato dalla sapiente ristrutturazione di.un antichissimo edificio, di cui conserva le volte, i soffitti in legno, le mura in pietra. Il personale è gentile, la colazione abbondante, la pulizia degli ambienti accurata.
Stayed 1 night in Nov 2017

10/10 Excellent

Lisa, Siena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima posizione
Ottima posizione. Stanza spaziosa. Personale cortese. Colazione abbondante. Ottimo rapporto qualità prezzo.
Stayed 1 night in Oct 2017

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2017

8/10 Good

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nel cuore di Gubbio
Hotel caratteristico, in buona posizione e con personale molto gentile. Consigliato
Stayed 3 nights in Jul 2017