No 79-80 Haixi Street Haibin Road, Nansha District, Guangzhou, Guangdong
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
an old hotel in a remote location.smells like cigarets in all of the hotel.rooms reasnobal.bad view from the pool.poor lockers for the pool and sauna.bad breakfast
The hotel is beautiful and right across from the park downtown. Wanda plaza is close and other attractions are not too far away by car. The breakfast buffet was one of the best I have had here in China and we also enjoyed the dinner buffet. It was very good. You will enjoy the food and the stay.
Louise
Stayed 1 night in Mar 2021
Response from Hotel Management Team on 24 Mar 2021
Dear guest,
Thank you for choosing Sheraton Guangzhou Nansha Hotel and sharing with us of your stay experience.
We are delighted to hear that you had a wonderful time here. Your encouraging words of praise has been conveyed to the team respectively, who take this as an inspiration for us to improve.
We would be delighted to welcome you back in the near future to share further uplifting memories. We hope every element of your stay made you feel better than when you first arrived.
Stay well,
Hotel Management Team
Sheraton Guangzhou Nansha Hotel
Best hotel in the area! Will stay again when in the area.
Jeffery
Stayed 3 nights in Aug 2019
Response from Sarah Hu on 20 Dec 2019
Dear Jeffery,
Thank you for your insight on your recent experience at Sheraton Guangzhou Nansha Hotel. As the internationally branded hotel in Nansha district, hotel is equipped with Sheraton Brand standard facility and service. Please visit us again the next time you’re in Guangzhou Nansha.
Your sincerely,
Area is undergoing rapid development so construction everywhere. Surprisingly there is a lack of taxis in this area. Rides are provided by private operators and are expensive for China. More adventurous could get the DiDi app. Overall the hotel was impeccable.
Kevin
Stayed 1 night in Apr 2019
Response from Fanny Fan on 3 Jun 2019
Dear Kevin, Thank you for taking the time to share your recent experience at Sheraton Guangzhou Nansha.
We are so glad you found our hotel a good place to stay, and you enjoyed the room and our Japanese restaurant. we look forward to welcoming you back in the future! Warm regards
10/10 Excellent
Verified traveller
27 Mar 2019
Verified traveller
Stayed 3 nights in Mar 2019
Response from Fanny Fan on 30 Apr 2019
Dear Anonymous. thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards.
The hotel resided in a newly developed area. The property by itself is good and keeps the international chain standard. We stayed there for two nights and the hotel is nicely decorated. Ample underground parking area free for guests. The staffs are very welcoming and friendly. They provide all information that we need for our stay. They mentioned that within 10 minutes walk from the hotel, there is a direct bus service running to the central part of Tianhe, though we did not use it as we drove. There is a shopping mall nearby but the local brands there are low to middle class despite it is busy. There are lots of restaurants there but we rather prefer to eat in the hotel. There is also a small town about five km away which is more lively. Happy to stay there for the hotel service quality and food as we are on vacation and drive around ourselves.
Cheok Kuan
Stayed 2 nights in Dec 2018
Response from Fanny Fan on 6 Jan 2019
Dear Cheok Kuan, thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Sincerely Director of Marcom
6/10 Okay
tc, los angeles, ca
22 Oct 2018
Liked: Cleanliness, staff & service, room comfort
breakfast and dinner are not up to western standards, food ot fresh for dinner. limited breakfast
tc
Stayed 2 nights in Oct 2018
Response from Fanny Fan on 27 Oct 2018
Dear tc, Thank you for taking the time to share your recent experience at Sheraton Guangzhou Nansha Hotel .Sorry that we were not up to your expectation. Your comments are greatly valued and I have shared with concerned department for special attention and improvement .we look forward to welcoming you back in the future! Warm regards.
Dear WEI, Thank you for taking the time to share your recent experience at Sheraton Guangzhou Nansha Hotel .Sorry that we were not up to your expectation. Your comments are greatly valued ,call us if there is anything we can help you with. Sincerely Director of Marcom
A new Hotel which doesn't feel like a Sheraton.
You get a very Chinese welcome and service which is fine but not really expected.
The Hotel opened around 8 months ago so the rooms are perfect and the gym had great equipment.
The bar is a bit impersonal being in the lobby with a very high ceiling. Food good though.
Staff struggling with English.
John
Response from Fanny Fan on 27 Apr 2018
Dear Guest, Thank you for taking time to share your experience at Sheraton Guangzhou Nansha Hotel.
We are so glad to read your satisfaction of our facilities,
Great appreciate to your comment, We always will keep putting your valuable feedback and suggestions in the first priority to improve our operations to ensure our guests experience with their expectation of Sheraton.
We look forward to welcome you back in the future!
Warm regards.
Dear Guest,Thank you for your insight on your recent experience at Sheraton Guangzhou Nansha Hotel. Please visit us again the next time you’re in Guangzhou Nansha.
Your sincerely,
尊敬する賓客:広州南沙越秀シェラトンホテルに宿泊することを選んで、私達とあなたの宿泊体験を分かち合うことに感謝します。ホテルの客室にはすべて専用のシェラトン特色のベッドがあり、豪華なシーツ、豪華な羽毛布団、ベストダウンと低アレルギー性枕、オーダーメイドのマットレスが敷いてある。私達はあなたの再度の到来を心から期待します!
Dear Guest,Thank you for your insight on your recent experience at Sheraton Guangzhou Nansha Hotel.The Sheraton Signature Bed™ is found in each of our guest rooms and is comprised of luxurious sheets, a deluxe duvet, a selection of feather down and hypoallergenic pillows and a custom mattress. And thanks for the positive comment for staying in our hotel.Please visit us again the next time you’re in Guangzhou Nansha.
Your sincerely,
Dear Guest,Thank you for your insight on your recent experience at Sheraton Guangzhou Nansha Hotel.Thank you for your positive comment.Please visit us again the next time you’re in Guangzhou Nansha.
Your sincerely,
Dear A,Thank you for your insight on your recent experience at Sheraton Guangzhou Nansha Hotel.Please visit us again the next time you’re in Guangzhou
Your sincerely,
10/10 Excellent
Verified traveller
Business traveller
15 Sept 2019
Liked: Cleanliness, staff & service, amenities
Good good god
Verified traveller
Stayed 1 night in Sep 2019
Response from Sarah Hu on 16 Sept 2019
Dear guest, thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Please visit us again the next time you’re in Guangzhou. Sincerely!
People were very friendly and helpful. The hotel facilities were all in good condition and Morden.
Elsa
Stayed 3 nights in Aug 2019
Response from Sarah Hu on 12 Aug 2019
Dear Elsa,Thank you for taking the time to share your recent experience at Sheraton Guangzhou Nansha Hotel!We are so glad to hear that you enjoyed your stay with us!Please visit us again the next time you’re in Guangzhou.
Your sincerely,
Dear Yoshihiro, thank you for your positive comments I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Please visit us again the next time you’re in Guangzhou
Your sincerely,
8/10 Good
Hiro, 日本
Business traveller
24 Jun 2019
Liked: Cleanliness, staff & service
スタッフが親切、設備が清潔
Hiro
Stayed 2 nights in Jun 2019
Response from Sarah on 2 Jul 2019
尊敬するHiro:広州?南沙?越秀のホテルへの入居を选んだことに感谢して、そして私达とあなたの入居体験を分かち合います。あなたがあなたのチェックインに満足していることを嬉しく思います。私たちはあなたの再度の到来を心から期待します!
Dear Hiro, Thank you for taking the time to share your recent experience at Sheraton Guangzhou Nansha.
We are so glad you found our hotel a good place to stay, and you enjoyed the room. we look forward to welcoming you back in the future! Warm regards
Clean, comfortable, excellent view, helpful staffs, nice breakfast, near big shopping mall.
TOM
Stayed 1 night in May 2019
Response from Sarah Hu on 24 May 2019
Dear Tom,Thank you for your insight on your recent experience at Sheraton Guangzhou Nansha Hotel. We are glad to hear that you enjoyed your stay. Looking forward to your next stay.
Dear Kin Wa, Thank you for taking the time to share your recent experience at Sheraton Guangzhou Nansha.
We are so glad you found our hotel a good place to stay, and you enjoyed the room and our Japanese restaurant. we look forward to welcoming you back in the future! Warm regards
Dear Anonymous, Thank you for taking the time to share your recent experience at Sheraton Guangzhou Nansha.
We are so glad you found our hotel a good place to stay, and you enjoyed the room and our Japanese restaurant. we look forward to welcoming you back in the future! Warm regards
Dear LAP FO. thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.Best Regards!
Dear Anonymous, thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards.