Blackout curtains, free WiFi, bed sheets
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Reviews of Ruide Apartment Yujiang Yuan Branch

3.5 out of 5
Ruide Apartment Yujiang Yuan Branch
No. 38 Nandi Er Ma Road, Yuexiu District, Guangzhou, Guangdong

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 2 out of 4 reviews" "
Rating 2 - Terrible. 0 out of 4 reviews" "

7.0/10

Cleanliness

6.0/10

Staff & service

7.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities
Not the cleanest hotel because we found baby roaches in the kitchen and living room area. Some were dead and some were alive. The shampoo and bath soap were cheap and had a strange smell to it. The internet connection was like a root canal. They expected you to have a Chinese local number to connect to the internet. Which is a hassle for foreigners that are only staying there for 2 days. Not foreign friendly and no money exchange provided.
Stayed 2 nights in Nov 2019
Response from 渠道经理 on 18 Dec 2019
Dear guests, thank you very much for staying in our apartment, I'm sorry didn't give you a perfect experience, your feedback problems we are very seriously, will continue to strengthen health inspection, also hope to get your pardon, really very sorry, a problem the first time that we can contact our front desk reception, we will be the first time for you, I'm sorry, also hope you come back next time, I wish you good luck

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect...friendly staff....good location
Stayed 2 nights in Sep 2019
Response from wendy on 17 Oct 2019
Dear customer，Thank you for your compliments and your stay in our apartment. Look forward to your next visit. See you next time

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good...staff are friendly and helpful
Stayed 4 nights in Sep 2019
Response from wendy on 17 Oct 2019
Dear guest,Thank you very much for your compliment, which is what we should do, to provide each guest with better and more perfect service, looking forward to your next visit, we will see you next time, good luck

4/10 Poor

我是真實住客, 珠海

Travelled with group
Disliked: Amenities
性價比低，除了位置可以之外，其他硬件設施很差。首先熱水爐用電的，跟本不能冲完一個接着一個，第二風筒風好弱，吹個頭吹半小時都未乾，第三居然叉手機是充不了的，必須用酒店提供的收費充電器才能充到，第五，電視開了一整天，都運行不了任何畫面，第五，張床係彈弓床，會感覺到好硬，我真的不會再入住～
Stayed 1 night in Dec 2019
Response from 渠道经理 on 18 Dec 2019
尊敬的宾客：您好！非常抱歉给了您这么不好的入住体验，我们也深深的自我检讨中~您反馈的信息已经通报给酒店各部门管理者，对此会进行房间设施设备检查和维护工作，很抱歉给您的这次入住带来困扰和不便，恳请能得到您的原谅！也期待您的下次再来吧，祝您一切安好！