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Hotel Chocolate Carruaje

4.5 star property
Luxury hotel connected to the convention centre in Guanajuato with free parking

Choose dates to view prices

Photo gallery for Hotel Chocolate Carruaje

Exterior
Reception
Breakfast, lunch, dinner served; Mexican cuisine, pool views
Reception
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
A swim-up bar, a poolside bar and a free daily manager's reception are just a few of the amenities provided at Hotel Chocolate Carruaje. Treat yourself to spa services, such as aromatherapy, a massage or a manicure/pedicure. The on-site Mexican cuisine family restaurant, Las Carretas, offers breakfast, lunch, dinner and pool views. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a rooftop terrace and a coffee shop/cafe.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Pet-friendly
  • Laundry
The current price is RM166
RM199 total
includes taxes & fees
26 Aug - 27 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room

1 bedroom, in-room safe, free WiFi

Family Room

7.6 out of 10
Good
(4 reviews)

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
In-room safe
Wardrobe
Daily housekeeping
  • 20 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Classic Double Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
In-room safe
Wardrobe
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Quadruple Room

1 bedroom, in-room safe, free WiFi

Superior Quadruple Room

7.0 out of 10
Good
(4 reviews)

Highlights

Separate bedroom
Private bathroom
In-room safe
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Quadruple Room

1 bedroom, in-room safe, free WiFi

Classic Quadruple Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
In-room safe
Wardrobe
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Quadruple Room

1 bedroom, in-room safe, free WiFi

Deluxe Quadruple Room

Highlights

Separate bedroom
Private bathroom
In-room safe
Daily housekeeping
  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

1 bedroom, in-room safe, free WiFi

Deluxe Double Room

7.4 out of 10
Good
(3 reviews)

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
In-room safe
Wardrobe
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Located in Guanajuato, Hotel Chocolate Carruaje is connected to a shopping centre. Alhondiga de Granaditas Museum and Regional Museum of Guanajuato Alhondiga are cultural highlights, and travellers looking to shop may want to visit Hidalgo Market and Plaza Alaïa Guanajuato. Take some time off to enjoy the health/beauty spas in the area, or get some fresh air with adventures like hiking/biking trails nearby.
Visit our Guanajuato travel guideOpens in a new window
Map
Guanajuato-Dolores Hidalgo San Javier, km. 1, Guanajuato, GTO, 36020

What's nearby

  • Mummies Museum - 19 min walk - 1.6 km
  • Alley of the Kiss - 2 min drive - 1.6 km
  • Juarez Theater - 3 min drive - 1.9 km
  • Union Garden - 3 min drive - 1.9 km
  • University of Guanajuato - 3 min drive - 1.9 km

Getting around

  • León, Guanajuato (BJX-Del Bajío) - 36 min drive

Restaurants

  • ‪El Jardín de los Milagros - ‬6 min walk
  • ‪El Lugar de la Pizza - ‬11 min walk
  • ‪Casa Mercedes - ‬9 min walk
  • ‪Carajo Bar Gto - ‬3 min walk
  • ‪Barbacoa Báez - ‬14 min walk

About this property

Hotel Chocolate Carruaje

Luxury hotel near Alley of the Kiss
At Hotel Chocolate Carruaje, you can look forward to a swim-up bar, a poolside bar and a free daily manager's reception. Treat yourself to spa services, such as aromatherapy, a massage or a manicure/pedicure. The on-site Mexican cuisine family restaurant, Las Carretas, offers breakfast, lunch, dinner and pool views. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a rooftop terrace and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers, pool umbrellas and a swim-up bar
  • Free self-parking
  • A front desk safe, wedding services and luggage storage
  • Concierge services, a porter/bellboy and coffee/tea in reception
Room features
All 50 rooms include comforts such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and shampoo

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Las Carretas

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (323 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 500, per pet, per day, plus a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Chocolate Carruaje Hotel
Hotel Chocolate Carruaje Guanajuato
Hotel Chocolate Carruaje Hotel Guanajuato

Frequently asked questions

Does Hotel Chocolate Carruaje have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at Hotel Chocolate Carruaje?

As of 25 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Chocolate Carruaje on 26 Aug 2025 start from RM 165.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Chocolate Carruaje pet-friendly?

Yes, this property allows pets (limit 2 total). There's a deposit of MXN 1000 per stay and a fee of MXN 500 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Chocolate Carruaje?

Self-parking is free at this property.

What time is check-in at Hotel Chocolate Carruaje?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM.

What time is check-out at Hotel Chocolate Carruaje?

Checkout is at noon.

Where is Hotel Chocolate Carruaje located?

Situated in a shopping district, this luxury hotel is within a 10-minute walk of El Nopal Mine and Macrocenter I. Public Granary and Alhondiga de Granaditas Museum are also within 1 mile (2 km).

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Hotel Chocolate Carruaje Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 45 out of 109 reviews
Rating 8 - Good. 22 out of 109 reviews
Rating 6 - Okay. 15 out of 109 reviews
Rating 4 - Poor. 19 out of 109 reviews
Rating 2 - Terrible. 8 out of 109 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Deisy

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and great staff
Stayed 3 nights in May 2025

10/10 Excellent

miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Easy acces
Stayed 1 night in Jul 2025

8/10 Good

Luz Maria Resendis

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 2 nights in Jul 2025

2/10 Terrible

faviola

Property said it was very close to multiple tourist attractions but onces arriving it was false, room was very far and a bit sketchy. There was no hot water or warm water at all we weren’t able to shower and no ac. Service was very poor
Stayed 1 night in Jun 2025

4/10 Poor

Macario

Liked: Staff & service
.
Stayed 2 nights in Mar 2025

10/10 Excellent

Roberto

Liked: Amenities
Súper bonitoooo el hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

YESENIA ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo me par en lo bien personal muy amable, todo estaba muy limpio lo único que no me gusto fue el desayuno , los hot cakes estaban crudos y muy malos en general la comida que me sirvieron estaba mala . De hay en fuera todo muy bien ☺️
Stayed 1 night in Aug 2025

4/10 Poor

Bertin Flores

Disliked: Cleanliness, staff & service, property conditions & facilities
La instalación requiere mucho mantenimiento, hay cucarachas, el servicio de la taqueria que tienen como restaurante muy malo, el personal de la recepción poco amable, la cama mullida y el baño sucio. Definitivamente no volveré jamás.
Stayed 1 night in Aug 2025

10/10 Excellent

Erika Delgado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agusto la estadía hay
Stayed 6 nights in Aug 2025

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Agusto
Stayed 1 night in Aug 2025

4/10 Poor

Andrés

Disliked: Cleanliness, staff & service, property conditions & facilities
Instalación sucias camas incómodas , almohadas con mal olor y sábanas sucias, alberca sin poder meterse ya que dan clases de natación y no puedes entrar ala alberca
Stayed 1 night in Aug 2025

8/10 Good

MARIA DE LOS ANGELES

Esta comodo y accesible talvez tener cuidado con el olor del drenaje pero de ai en fuera todo bien
Stayed 1 night in Aug 2025

10/10 Excellent

Celina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El restaurante está caro eso fue lo único malo
Stayed 1 night in Jul 2025

10/10 Excellent

Sergio

Liked: Amenities, property conditions & facilities
Excelente lugar
Stayed 1 night in Aug 2025

10/10 Excellent

Arely

Excelente servicio, todo muy cerca, excelente atención del personal. Cada que necesitábamos taxi en recepción nos ayudaban y en 1 min ya estaba en la puerta. Muy recomendable .
Stayed 2 nights in Jul 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio, acogedor y cómodo. Las instalaciones son bonitas y el personal super atento. Una excelente opción para hospedarse en Guanajuato, bien ubicado.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar lo único es que la cama era un poco dura pero todo excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena experiencia
Stayed 3 nights in Jul 2025

8/10 Good

Maura

Liked: Staff & service, amenities, property conditions & facilities
la almohada que me toco olía a sudor, y las camas son demasiado duras nada confortable y del baño sale mal olor
Stayed 2 nights in Jul 2025

8/10 Good

Tomás

Liked: Cleanliness, staff & service, property conditions & facilities
El día que fuimos tenían clases de natación y como teníamos hospedaje solo una noche no pudimos disfrutar de la alberca gracias a las personas de la clase, y se supone que eso estaba dentro de las cosas por las que pagamos
Stayed 1 night in Jul 2025

8/10 Good

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Esos colchones más duros que el mismo cemento
Stayed 3 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Staff & service, property conditions & facilities
Great service, muy amables y atentos.
Stayed 1 night in Jul 2025

4/10 Poor

Viviana

Liked: Cleanliness
Disliked: Staff & service
Los colchones están muy duros y el personal del restaurante muy grosera la persona a cargo
Stayed 2 nights in Jul 2025

2/10 Terrible

Jesus

Disliked: Staff & service, property conditions & facilities
Cuartos muy incómodos, sucios, un olor muy desagradable, staff súper groseros y mucho ruido hasta las 3am tuvimos que hacer check out días antes perdiendo la reservación muy lejos del centro
Stayed 2 nights in Jul 2025

6/10 Okay

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities
En general estuvo bien mi experiencia en ese hotel, con excepción de que dos días no hubo agua caliente en mi habitación.
Stayed 3 nights in Jul 2025