Hotel Mesra Haiwan Kesayangan di Grapevine

"The room was pretty clean and the housekeepers are very kind. Front desk agent are really kind too, but kinda hard to understand. Shuttle driver at night is really mean, but really mean."

" While I appreciate certain members of the staff for their assistance, there were several issues during our stay that made the overall experience frustrating. Communication between staff members needs significant improvement. Prior to our arrival, we called to inform the front desk that we would be arriving late due to unexpected car trouble, including two flat tires. Unfortunately, this information was not passed along during the shift change. As a result, when we arrived—tired and already...

"That didn’t notified about the bus shuttle was unavailable. We hand to wait and ultimately uber to the hotel. "

"This hotel was perfect! It was immaculate and the staff was extremely friendly! "

"Great "

"The property was spotless from lobby, buffet, elevators to hallways and rooms. One guest elevator was down and that caused a small delay at busy times. The staff was friendly and helpful. Next time in Dallas, we will book this facility. Thanks to all the staff."

"Great location. Rooms were spacious and great breakfast! The staff was so professional and courteous "

"Room was basic, they had some water heater issues so we never got hot water in our room during our two night stay. Could have done a better job cleaning up the debris from the workers. "