6/10 Okay
Susan
22 Apr 2024
Liked: Cleanliness
I want to say first that my complaints are minimal but it is an explanation of why I rated this as an AVERAGE not BAD facility.
When we entered to check in we were greated by a friendly nice person. When we asked for a cart for our belongings she shrugged and said I guess there all out. There was one next to the desk with suitcases on it she said belonged to someone who checked in too early and she was holding them for them until they returned. She did attempt to stash the single suitcase and tote behind the counter or offer us that cart even though I was standing there with a cane and hobbling to the front door to help him. I had recently had an ankle replacement and an achilles repair and wasnt able to help my husband with two bags hanging clothes and his work computer.
He had to make two trips while I waied by my bags at the front door on my cane.
They said there was a restaurant at the facility. All we saw was a bar in the lobby. If indeed it was a restaurant, there were no menus in the room. There was no menu or sign indicating food would be available. The bar was not open when we were there to ask about the menu. We couldnt find a menu online although there was a section that said dining breakfast lunch and dinner. When we asked the desk we were told the menus are at the bar, which was closed. No coffee in lobby. Average nothing special. Bed and shower with TV.
Susan
Stayed 2 nights in Apr 2024