Hotel Keluarga di Granite City

"No wash clothes No hand towels Both beds only had sheets! No blankets or comforters"

"Room was very clean, smelled very clean. Staff was friendly. Bed was very uncomfortable, very hard. Felt safe, would stay here again. Pet friendly."

"I would not recommend this property. The pool (which was the main reason I booked this hotel) was out of order. The elevators were all out of order too, so I had to carry my bag to the third floor. It is advertised as a “non-smoking” facility, but my room smelled strongly of cigarette smoke. Given this poor experience, I asked Expedia to reach out to the property on my behalf regarding a refund. Expedia attempted to contact this property for a week, but told me that they were unable to get in...

"Absolutely WONDERFUL customer service. All employees were extraordinarily kind, helpful, and accommodating. Rooms were nice, breakfast was good. This was also a wonderful, quiet location. Highly recommend!"

"Do not book this hotel until they are finished with construction!"

"Me and my wife came here for our 5 year anniversary. Chad, the manager, was so very helpful and even printed out pictures to leave in the room for me to surprise my wife! The employees at the Magnolia were nice and thoughtful including the valet services! The game room had shuffleboard and billiards which we took advantage of multiple times. The restaurant Robie’s was very satisfying including their crab cakes! The dining staff were also very thoughtful and nice. Of course the hotel is antique...

"Staff were very friendly. The place was very clean. The bed and pillows were comfortable. Would stay here again."