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"Good bits: location was brilliant. Parking was easy, fantastic sunny terrace. Big room. Not so good bits - Room was hot and aircon was not working. Extractor fan in bathroom made lots of noise but wasn't working and full of fluff. A bad leak in the room above cause water to cascade from the light fitting in the bathroom. Luckily it was directly over the shower tray so it didn't cause too much mess. The leak eventually tripped the electrics in the bathroom and we couldn't get a morning shower before we checked out. "

"Staff were welcoming and polite. Check in was a bit odd, as had pre-checked in, but this hasn't been processed at the time, so took a slightly long time, but this all went ok. The room was good for a base if you want to into Gloucester centre with bus stops very close by. The room was very clean and did everything we needed. Bathroom was clean, although a tiny bit of mold around the edges of the large mirror, for us not a problem and an easy clean. The furniture was a bit outdated, but did the job and the bed was extremely comfortable and we slept very well. There was parking for cars, although we came by train but there are good transport likes. Overall, a great stay and thank you to the staff at the hotel. "

"Brilliant Spa facilities and friendly & helpful staff "

"The property was clean but a little dated. Breakfast was good. The food in general was good. The room was very dated and in need of an update. The prices were extortionate for where it is, way more expensive than Kent on par with London. The biggest miss sell is the tv. It is advertised on Expedia as a 55” smart tv. It is not 55” and is definitely not smart. This was extremely disappointing as my wife and I were looking forward to cosying up in the room and catching up with Netflix as we are very busy people and don’t get much time at home to do this. I will be writing to Expedia to complain about this as it was something we both really wanted in our stay."

"Great curated beer & cider collection"

"The WiFi didn't work and my request for action was ignored."

"Good location, easy to get to and close to all local amenities. Staff were really friendly and helpful. Leisure club is small and a little dated but fine for a nice relax."

"Interesting hotel with gym,pool sau a,pub and cafe. Great for socialising. Public transport nearby, 30 minutes to the city centre. Room with comfortable bed and lovely bedding."

"The breakfast was excellent with so much choice and the evening meal was great too. Very comfortable bed."