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Reviews of Gili Tenda Resort

3 out of 5
Gili Tenda Resort
Jl.Vila Kelapa Gili Trawangan, Gili Trawangan, Nusa Tenggara Bar.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 12 out of 15 reviews" "
Rating 8 - Good. 1 out of 15 reviews" "
Rating 6 - Okay. 0 out of 15 reviews" "
Rating 4 - Poor. 2 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mehul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great stay here! The staff were so friendly and helpful with everything we needed. The room was so unique it was almost like a tent which was pretty unique and the air con kept it nice and cool. The outdoor bathroom was a nice touch. We had a room facing the pool but with the plants around it it was still quite private. The pool area was great and the pool was really nice. It’s close to the west side of the island which was a close ride to the beaches and restaurants there to see the beautiful sunsets, but not far from the main east side. Would definitely stay here again!
Stayed 5 nights in Nov 2019
Response from Dwik on 9 Dec 2019
Dear Sir, Thank you for your feed back. We are happy that you enjoyed your stay with us. Please comeback anytime and you will be always welcome. Warm greetings from Gili Tenda team

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is pleasant and is off the busy strip so it is quiet and a decent place for kids. They have bicycles for you to take to get around the island. We had two sets of management during our stay. The first group of managment was ok. The second group that came to manage the hotel was strange and we got a strange feeling from them. The real disappointment however is from the fact that someone from the hotel staff went into our luggage and stole some of our personal items. Towards the end of our seven day stay we no longer felt comfortable at this resort.
Stayed 7 nights in Dec 2018
Response from Dwik on 15 Jan 2019
Dear Sir, Thank you for your comments, we are sorry if the behavior of our staff make you feel uncomfortable. We hope its just a misunderstanding caused of cultural barriers. We have honest team who work on the spot, it is a surprise for us that one of them went to look on your luggage. Could you please inform us what kind of item is missing? can you inform us if its male or female staff doing it? We will do an investigation about this case and make better service to our future guests. and if we find your missing item, we will do our best to return it to you by Indonesian post. We are waiting for your return. Kind regards Dwik Gili Tenda E-commerce.

10/10 Excellent

Lotta

Stayed 4 nights in Aug 2023

4/10 Poor

Matthieu

Terrible déception !
C'était mon deuxieme séjour à Gili Tenda Resort, je m'y étais rendu pour la premiere fois en 2019 juste avant le Covid et j'avais ete émerveillé par cet établissement, j'vais d'ailleurs laissé un commentaire fort valorisant. Mais en 3 ans force est de constater qur les choses ont considérablement changées et que l'hotel s'est dégradé de manière fulgurante. Installer des tentes en toile en guise de chambre partait d'une bonne idée écoresponsable, mais force est de constater qu'avec le temps et les intempéries elles vieillissent très mal et l'intérieur des tentes est passé de beige clair à vert, marron sale. Nous avons discutté avec le responsable qui a deua essayé de nettoyer et qui dit que c'est impossible. Le jacuzzi de la piscine ne fonctionnait pas car cassé, les lumieres dans la piscine était sales, vertes avec de la vase dessus, c'est dire le niveau d'entretien de cette piscine qui ne nous a pas bien rassuré. Les toiles des parasols et les bambous des bungalow ont vécu et n'ont pas ete entretenus ou remplacés. Parvenir jusque cet hotel est difficile, les abords de l'hotel sont un vrai dépotoir à ciel ouvert, l'hotel pourrait quand meme faire l'effort de nettoyer les déchets pour les touristes. Nous avions réservé 3 nuits, nous n'y avons meme pas passé la première et avons préféré rester un autre hotel un peu plus loin.
Stayed 3 nights in Sep 2022

10/10 Excellent

Nikola Alica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Tenda Resort ist ein sehr schöner, ruhiger Ort. Man ist schnell am Strand und auch an der Hauptstraße, wenn man sich ein Rad leiht. Die Räder vom Hotel sind nicht die besten, aber preiswert. Das Essen war gut, die Poolanlage sehr schön. Wir waren sehr zufrieden!
Stayed 3 nights in Sep 2022

10/10 Excellent

Marcelina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!!!
Stayed 3 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2020

10/10 Excellent

Pavel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruhig gelegene, besondere Unterkunft abseits des Trubels. Die Zelte sind sehr schön, genau wie der echt große Pool. Es könnten sich jedoch mehr ablageflächen für Rucksäcke und ein Mülleimer im Zimmer befinden. Auch fehlte leider ein Moskitonetz. Das Außenbad ist schön gestaltet. Alles in allem sehr zu empfehlen.
Stayed 4 nights in Oct 2019
Response from Dwik on 30 Oct 2019
Dear Jan, Thank you for your review, we are happy that you were enjoying your stay with us. we already provide a closet in the room that normaly you can fit your backpack in there. we also provide anti mosquito spray in the room. For the trash can, we will discuss with the management , hopefully they will agree to add it in the room. once again thank you for your feedback. we hope to see you again next time! Best regards

10/10 Excellent

Laura, Roma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto stupendo, fuori dal caos, bella piscina, bellissime stanze e bagno molto particolare ben arredato! Tutto bene tranne che alcune volte dimenticavano di rifare la stanza, o quando la rifacevano ci venivano a bussare tipo alle 9 del mattino per sapere se potevano pulirla m. Altra piccola cosa: hanno a disposizione soltanto due asciugacapelli! A parte questo il personale è gentilissimo e le biciclette sono buone!!
Stayed 12 nights in Aug 2019
Response from Dwik on 3 Sept 2019
Hello, thank you for your review. we will improve our quality service we hope that we will see you again next time! best regards Gili Tenda Team

10/10 Excellent

Fabienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enchanteur
Ce resort dans une cocoteraie fait la différence par son glamping haut de gamme. Démarche eco, jardin ravissant, jolie deco, staff sympa. La piscine est un must . Mon sejour a gili tenda était enchanteur.
Stayed 2 nights in Jan 2019
Response from Dwik on 26 Jan 2019
Dear Mr. Fabienne, We are happy that you enjoy your stay in our resort, We hope that we will see you again in your next holidays! Best regards from Gili Tenda Team !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Dwik on 12 Jan 2019
Dear Sir, Thank your for your comments, We will do our best to make better service for our future guests. Kind regards.

10/10 Excellent

khoi, hamburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schön und Personal sehr freundlich
Ich war mit meiner Freundin 3 Tage da, sind sehr freundlich nett. Sauber und sehr aufmerksam wir waren einmal sehr spät im Pool darauf hin fragten die uns ob, die später den Pool Reinigen damit wir noch rein könnten
Stayed 2 nights in Sep 2018
Response from Dwik on 11 Oct 2018
Dear Mr. Khoi, Thank you for your review, we are looking forward for your next visit to our Camping resorts! Warm Greeting from Gili Tenda team