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Reviews of Ryokan Muntri Boutique Hostel

2 out of 5
Ryokan Muntri Boutique Hostel
62 Muntri Street, Georgetown, George Town, Penang

Reviews

8.4

Very good

Rating 10 - Excellent. 21 out of 57 reviews" "
Rating 8 - Good. 26 out of 57 reviews" "
Rating 6 - Okay. 8 out of 57 reviews" "
Rating 4 - Poor. 2 out of 57 reviews" "
Rating 2 - Terrible. 0 out of 57 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will Definitely Return Someday
Incredibly friendly staff! Quick check-in and very clean room. The location was very central and near where you want to be.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We can’t sleep in the room when everyone walking on the floor inside and it’s disturbing us to wake up and sleep again and wake up again that we was drowsy!
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfasts were fabulous, varied each morning from sausages to beans to eggs with toast. The hostel had a hotel vibe to it especially on the landing upstairs. The showers are great. The beds ok but very hard and the pillows were extremely hard I honestly don’t know how people use them, I had to buy my own softer one.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice private room
We loved our stay at Ryokans for the local area, service and cleanliness. WiFi wasnt that good, but ok
Stayed 4 nights in Mar 2019

10/10 Excellent

W, WA

Liked: Cleanliness, property conditions & facilities, room comfort
Good location, close to CAT bus stop. Good breakfast. Rooms are clean with comfortable bed.
Stayed 1 night in Nov 2018

6/10 Okay

Melvin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible wifi the dorms are cramped
Absolutely terrible WiFi. The dorms are very cramped. The WiFi in the lounge is very slow. Between 0.5 Mbps to 2 Mbps. The bathrooms are clean and the breakfast is good.
Stayed 1 night in Oct 2018

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
A clean and safe city center hostel with reasonable price. Would like to mentioned about the breakfast that, by backpackers standard the owner is very generous by offering a good buffet style breakfast for the guest. The menu include rice, noodle, sausage, eggs, Indian roti, bread and butter which enough to cater for everyone taste.
Stayed 2 nights in Mar 2018

8/10 Good

KAZUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Power sockets, locker(except key) and towel provided to each bed, food court "Red Garden" is in a few minutes walk
Stayed 1 night in Jan 2018
Response from Fred on 6 Feb 2018
Thank you. Please come back soon

6/10 Okay

Red, Wales

Liked: Cleanliness, staff & service, room comfort
Excellent location at a reasonable price
2 nights solo traveller staying in a private room. Basic but the bed was really comfortable, great aircon and powerful shower. Breakfast could be better. Really tasty sauce but the vegetable curry lacked a lot of vegetables - maybe I arrived too late and missed out.
Stayed 2 nights in Dec 2017
Response from Fred on 9 Jan 2018
Hi Red, Thanks for your review. All comments are being reviewed and we are undertaking a transformation project for 2018. Hoping for more improvements in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still ok but soundproofing is not
This is my second time to stay this hostel overnight and seems everything are still good as usual. Despite being in a more quiet room on the ground floor the only problem I face is the sound proofing; by the time I am about to rest I can hear a very loud laughing and conversation outside, maybe on the bar area. Also, can hear those walking on upstairs which may disturb light sleepers. But the rest, facilities and free breakfast (though got limited choices) are still ok.
Stayed 1 night in Dec 2017
Response from Fred on 9 Jan 2018
Thanks for your review !!! We have taken your comment and will monitor the noise level. Thanks,

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and friendly staff. Great location. Free breakfast. Had booked for 3 nights, stayed 13
Stayed 3 nights in May 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Good Location
Good location to a lot of the historical places. Toilet okay but lack of soap. Top floor is a bit noisy when people walk hard. Other than that, it is okay.

10/10 Excellent

Nur Farah Nadiah Binte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

ALFRED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap, Clean & Comfort
Staff is friendly, free breakfast, clean and comfort room.

8/10 Good

Lie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was located in a great area very near Love Lane and the markets. / Staff was very friendly and helpful and the breakfast was varied and filling!

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic hostel in great location.
I booked to stay at Ryokan Muntri Boutique Hostel based on the positive reviews I had read online. There were a number of mentions about Mac, one of the staff who works on reception, and how welcoming and informative he is. These were so true as on my welcome to the hostel, around 10.30pm, Mac gave an extremely warm welcome after I'd endured a long trip to George Town. The hostel itself is very clean, comfortable and the design and decor is very cool. The breakfast far beat expectations with a buffet every morning including toast, eggs, sausages, beans, noodles, curry, a great way to start off your day. The rooms are clean, comfortable and the air con is good. The shared bathrooms are also very good with powerful hot showers. Location could not be better as you are right in the heart of the old heritage city of George Town, and the famous Love Lane (full of cafes, bars and restaurants) is only a 2 minute walk from the hostel door. I cannot recommend this hostel enough and will certainly be staying here again on my return to George Town.

6/10 Okay

Grace

Liked: Cleanliness, property conditions & facilities, room comfort
Clean hostel, Powerful showers
My room was located next to the toilets & showers so sometimes there was a bad smell in the room. Also, the air con was a bit hit & miss, either too hot or too cold - no happy medium. But the hostel was kept very clean & only a 10 min walk to the nearest 7/11. Not much of a social scene while I was there.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

PK, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the Heart of George town
Hotel is close to many visitors spots, Rooms are clean and staff were friendly. It is worth if we opt for budget hotel....

8/10 Good

rindi, Denver, CO USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. We got a dbl private room at a wonderful price. It was clean and roomy.

10/10 Excellent

Prasit, Bangkok,Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
walking distance from Jetty and city area
Nice clean hostel with friendly staff especially two men at the dining area and ladies at the reception with their assistance in the area.The breakfast was good.If anyone who enjoys nice and quiet place to rest when you need it without any much of social communication then this is the right for you.The dining area is clean.The area for taking a break was somewhat lacking even the walking hall was adequate for walking but still narrow.The bathrooms shower head was good but hot water was extremely hot.The knob turned all around which was unusual and can boil someone.There was no "how to use hot water properly"sign or any kind that caused a waste of hot water.The man at the reception was more concentrate on his work on computer than the help from his customer at the hostel.Location of the hostel was good.Free shutter bus was nearby and helpful within certain Georgetown area.Restaurants and shops are easy to reach.

8/10 Good

Deniel, malaysia

Liked: Cleanliness, staff & service, room comfort
Nice Budget Hotel
I was there for only 2 night. At first the AC doesnt work, the TV also doesnt work. But the staff was very helpful and acting fast. The breakfast was limited, but it was tasteful, really nice.

6/10 Okay

JB, Ack, NZ

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No frill accommodation
Facilities was in poor condition. It was rundown and needed maintenance. However the warm and friendly staff made up for it.

8/10 Good

Yuen Yee Molly

Liked: Cleanliness, staff & service, room comfort
clean and tidy hostel
Friendly service at counter. Clean and tidy room, location with easy access to tourist interest point

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Ian, Warrington

Liked: Cleanliness, staff & service, property conditions & facilities
Little Gem
Basic accommodation but clean, friendly and great location

4/10 Poor

Krzysztof, Poland

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The condition of this hostel is really good. The major downside is lack of real connection with staff. The guys at the reception are not very communicative, appear to be cold and with no real drive to help! A part of it might be not well language skills however you can still smile without them ;-)

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Evgeny, Ekaterinburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable prices
Everything was nice, perfect stuff, clean rooms, good breakfast

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
King size room but actually less than 10' square.
Called a "King Size" room but actually less than 10' x 10'. No window. Air conditioner not working correctly. Toilet seat broken. Staff were friendly.

8/10 Good

Cathy, Manila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant surprises
I had a very comfortable stay here. Situated near to the spots you want to visit, I had no trouble just walking all over Penang and going back to my hostel for a rest, if the need should arise. Facilities are clean, especially the bath and comfort rooms. Good shower pressure too.

10/10 Excellent

Vera, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable.
Fantastic hostel. Very clean. Big beds. Rooms daily serviced. Great showers - better than mine at home. Bathrooms are mixed though. Great buffet breakfast and very helpful and friendly staff.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

10/10 Excellent

Juichiao, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and friendly staff.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
趣はないが観光には便利
ジョージタウンの古い建物に泊まりたかったので選んだが、 ドミトリーで１泊３０リンギは高い。 若い西洋人が多かった。 内部は「うなぎの寝床」のように奥に長く、 改装してあるので水回りなどはきれいだった。 女性用４ベッドの部屋は個別のライトがない。 とにかく狭い。４人だときつい。 窓なし、エアコンあり。 ロッカーはあるが鍵は自分で用意すること。 廊下がカーペット敷きなのでスリッパ・ゴム草履が禁止。 西洋人にはルールを守れない人もそこそこいた。 一番の問題点は廊下の軋み。 信じられないくらい部屋の中が揺れる。 廊下をどすどす歩く人が憎かった。 屋台のある通りにも、レッドガーデンにも、バス停にも、 イースタン＆オリエンタルホテルにも歩いて数分。 寝るだけと割り切って、ほとんど部屋にいない人におすすめ。 朝食はホットミールがあるので、そこはうれしい点だった。 ロティーと春雨の日替わりは珍しい。ゆで卵とウインナーは毎日ある。 スタッフは人によってフレンドリーさが違うものの、 質問にはなんでも答えてくれたので、積極的に話しかける必要がある。 次回はここの近くの、もっと安いドミトリーで、 もう少し雰囲気の良い宿を選びます。
Stayed 3 nights in Dec 2018

8/10 Good

Yulan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2018

6/10 Okay

Jumsoo

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コスパがとても良いです！
フロントの方の対応が親切で、質問への回答やタクシーの手配を快く行ってくれました。ドミトリー内は広く、荷物を入れるロッカーもあり快適でした。バスタオルの貸し出しは大変嬉しかったです。通路やシャワールームには冷房がないので少し暑かったですが、仕方ないですね。近所にはコンビニや飲食店が多数あり、旅行中の飲食には全く困りませんでした。全体的には非常に満足です。
Stayed 2 nights in Jul 2018

8/10 Good

muriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinient place
Very good hostel for this price. Free WiFi. Good Indian style breakfast. Excellent location.
Stayed 2 nights in Dec 2017
Response from Fred on 6 Feb 2018
Glad you loved it. Thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for budget traveller.
Bed is comfortable, restroom is clear. WIFI sometimes not work well, but quality acceptable.
Stayed 2 nights in Nov 2017
Response from Fred on 9 Jan 2018
Hi, We have just upgraded our internet WIFI and speeds has been increased many times over. We are going to roll out Chromecast (viewing on demand) in our private rooms and in the hall. We will update on our facebook page.

8/10 Good

kk, japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, friendly staff and clean rooms. Breakfast is simple, but good.
Stayed 3 nights in Sep 2017

10/10 Excellent

Hege

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hostel in the colonial area
This is one of the best hostels I have ever stayed in. The bed was comfy, the showers were warm and with good pressure, the bathrooms were clean and the breakfast was excellent for a hostel. We were actually served warm breakfast for free every day, and we didn't have to do the dishes. The staff were always helpful (except one) and friendly with lots of knowledge about the area. The room was clean and every bed had a poweroutlet with usb-charging and different charging-types. I will stay here again next time I come to town.

8/10 Good

JING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in Penang.
Very clen hostel.AC worked well. Inluding breakfast valuable. There is a bus stop near hostel where you can take a bus to Gurney.

10/10 Excellent

Suna, SEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
위치 좋고 깨끗하고 조용합니다.
아침 7 시 부터 저녁 11시 까지 문이 열려 있기 때문에, 저녁 11시에 밖에서 밥 먹다가 들어와야 한다는 것이 약간 단점 이라면 단점 이었습니다. 아침식사는 빵/계란/커피 정도만 제공 됩니다. 타올/얇은 면 이불 주고, 키 디파짓으로 20 링깃 보증금 있고, 체크아웃시 다시 돌려 받습니다~ 위치는 좋구요, 도보로 이동 가능하고, 시설도 깨끗하고 좋구요, 샤워실 화장실 불편없이 사용했습니다. ( 아침 일찍이면 좀 기다려야 할 수도 있어요) 1층 카페 테리아도 조용하고 좋고, 캔맥 8 링깃에 먹을 수 있어요. 다만 이층이 나무 바닥(복도에는 카펫이 깔려있음) 으로 되어있는데, 복도에 사람들 지나 다닐때,, 전체적으로 울립니다. 저렴한 가격에 위치 좋고, 다음번에도 또 이용할것 같아요~

10/10 Excellent

Tsubasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
また泊まりたい
朝食つきなのでとてもよかったです。また観光地に行くのにもとても便利だと思います。スタッフもいろいろな質問に笑顔で答えてくれてとてもよかったです。ただ廊下の歩く音とかは少し響くのとトイレットペーパーがトイレの入口にあるのを気を付ける必要があります。

8/10 Good

Patrick, France

Liked: Cleanliness, staff & service, property conditions & facilities
Très bon accueil, le personnel toujours souriant et agréable, prêt à rendre service. Seul bémol, chambre un peu trop petite sans fenêtre et un peu bruyant le matin.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
性價比高的住宿地方。
舒適清潔。地點方便。

8/10 Good

Jaehoon

Liked: Staff & service, room comfort
IT was comfortable