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Reviews of Reunion Residence

3.5 out of 5
Reunion Residence
56 Lebuh Victoria, George Town, Pulau Pinang

Reviews

8.0

Very good

Rating 10 - Excellent. 9 out of 22 reviews" "
Rating 8 - Good. 7 out of 22 reviews" "
Rating 6 - Okay. 3 out of 22 reviews" "
Rating 4 - Poor. 2 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reunion
The receptionist was so friendly, thanks for the assistance, overall satisfied, eventhough located in middle of town there's no noises from dog. I'm very enjoying staying there.
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2020

8/10 Good

DAREN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only lack of packing lot. Overall is good.
Stayed 1 night in Dec 2019

10/10 Excellent

Chewie, Kuala Lumpur

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
luxurious design, comfortable stay, great location. Will be back!
Stayed 1 night in May 2019

4/10 Poor

Margaret

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24/7 convenient store right at the hotel. The staffs are approachable and friendly
Stayed 3 nights in Apr 2019

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just book this place
Google map doesn't show how convenient this place is! Most of the attractions are in easily walk-able distance and if not, you can get Grab easily at about RM5 to most of them. The staff are cheerful and friendly. We told them about the sink draining slowly and they fixed it in that day itself. Comfy beds, pillows, relatively strong wifi. The water pressure in the bathroom may not be perfectly strong but it is nowhere weak. If I am to find something to improve on would be sound isolation. This room next to us had one wilder night and we can hear them laughing but it wasn't serious enough for us to complain about it. Also, note that there is no elevator on the premise. The top floor is only 2 floors up, though.
Stayed 4 nights in Mar 2019
Response from Sai on 12 Apr 2019
Dear Wendy, Thank you for choosing our hotel. We do hope you had a pleasant stay. Look forward to welcome you again. Best Regards, Reunion Residence

10/10 Excellent

Sharyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Sai on 12 Apr 2019
Dear Sharyn on, Thank you for your review and stay with us. Hope to see you again. Best Regards, Reunion Residence

6/10 Okay

Stephen, UK

Liked: Staff & service, property conditions & facilities
Nice Sized Apartment in a Quiet Location..
Good: Clean comfortable beds, but short in length, that are made up each day providing you select the appropriate door setting. The room was a good size and the on suite shower was very nice after a tough day taking photos. Free water is available in the lobby together with 3 sachets of coffee each day. Bad: The Wi-Fi is generally okay with the exception of evening times when every man and his dog are using it. Very noisy in the morning and evenings because several rooms adjoin the same corridor. There is only one setting for the ceiling fan, off or full blast. The bathroom has many tropical plants that attract flies and the like.
Stayed 5 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Room106
It was a pleasant stay with comfortable beds and basic toilet. Fairly large room size that fits 3 people. However, fridge was spoilt and they didn’t do anything about the repair nor change it as it was hot and humid in January and wanted cold water to drink constantly. I was staying on 2nd floor and I could hear noises from the “lobby” ground floor. Also it is a heritage apartment which is located near the main road, I constantly hear vechicles driving past at night. Do note that both shower room and toilet are only sealed off with insects netting on an opened heritage tiles. But overall my stay was pleasant and staffs were friendly.
Stayed 3 nights in Jan 2019

8/10 Good

KAZUHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Kong

Liked: Staff & service, property conditions & facilities, room comfort
Near to the various places of interest in Georgetown.
Stayed 3 nights in Jan 2019

10/10 Excellent

Su Mian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in a corner of Penang
400m away from Chew Betty Walkable to 1st Ave mall ( grab @ rm4) Walkable to Kimberly nite street, upside down n glow in the dark museum Downside is climbing the stairs to room
Stayed 3 nights in Dec 2018

10/10 Excellent

LOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
It's was very pleasantly stay at this hotel. There were few couple car park lot. The only problem is we need to climb 2 floor staircase to reach our room.
Stayed 2 nights in Nov 2018

8/10 Good

KMLiew, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best clean hotel in the mddle of Penang old street
The hotel is conveniently located at the corner of the old Penang street. So exploring the shops, local food, arts is within walking distances. You can rent a bike any time as well. The room is clean and comfortable. However there is no hooks in both bathroom. Have informed the conuter about it. The air conditioning is new and pleasantly quiet. However since it is closed to the main road occassionaly can hear speeding vehicles but it is not deterrent. Do note there is no lift, just a staircase.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

New and comfy hotel
New and comfy hotel, spacious room with friendly hotel staff. Location near to major attraction with many nice local foods around.
Stayed 4 nights in Sep 2018

8/10 Good

Zoe, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was exactly as pictured. Clean, well furnished and good strong air conditioning. The "lobby" however was not quite pleasing. It looked like a 24hr mini mart. Almost felt I was in the wrong place, if not for the neon sign.
Stayed 1 night in Aug 2018
Response from Manager on 4 Sept 2018
Dear Zoe, Thank you for your feedback for your recent stay with us. We are glad to hear that you are satisfied with your experience, we hope our service met your expectations and hope are able to to welcome you back again in the near future. Thank You Regards, Family of Reunion Heritage House

2/10 Terrible

xavier

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disastrous!
* Room is much smaller than what is shown on the pictures * Out of 4 nights, we had 3 horrible nights * very noisy: each time the guests from the room next to us were using the bathroom, it was extremely noisy in our room especially when they were taking showers at 2am and 5am. * no daily clean up of the room * we had 2 electrical shutdown at night which resulted in no aircon/fan and more annoying, an alarm light which prevented us to sleep during the blackout (2x1h) * there is no elevator / so if you are on 2nd floor with luggages, it’s very annoying
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

4/10 Poor

JEROME, Mulhouse

Disliked: Cleanliness, property conditions & facilities, room comfort
Peu mieux faire
Chambres relativement petites (photos retouchées pour paraître plus grand). Des petites bêtes qui envahissent tout. Salle de bain assez sale. Rue très passante donc très bruyant. Le point le plus positif est sa situation géographique, très intéressante au centre historique.
Stayed 3 nights in Aug 2019

8/10 Good

Philippe-Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Endroit très propre et bien situé... Si ce n'était de la douche qui inonde la salle de bain et les petites mouches, tout aurait été parfait.
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Apr 2019