Jalan Sungai Emas No. 1-3C, Eden Parade, Batu Ferringhi, George Town
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very friendly stuff went above and beyond of my expectations.
Such a big difference between another hotel i booked couple days before in the same area and price range. Veeerrryyyy good value for low price.
Vladimir
Response from Lisa on 7 Mar 2023
Hey, Vladimir! Thank you so much for acknowledging our efforts and rating us positively. We shall never stop pleasing you with our services. Regards, Lisa
If they arrange for your guys to stay unit start with "5", better change WIFI really not so stable
Alvin
Stayed 3 nights in Aug 2022
Response from Amina on 23 Aug 2022
Thank you so much for the positive rating, Alvin! Thank you for sharing this with us, we have duly noted your feedback and we will strive for a better experience in the future. Regards, Amina!
you should make sure the system is good. i have already make a payment then i get a called tell that the rooms is full house. when i arrived there, there were no hotel names Zen. i am soo disappointed.
Overall nice room but had lots trouble finding it due lack of directions that it was in a shopping mall. I suggest adding zen rooms logo signs to help.
Very good budget hotel. It has very very simple design but rooms are comfortable and clean. Nice area around: close to the beach and with many bars and restaurants nearby.
We appreciate your positive rating. We take pride in providing our guests with a great experience. Regards, Tim.
4/10 Poor
Yati
3 Sept 2023
Yati
Stayed 1 night in Aug 2023
Response from Ava on 12 Sept 2023
Sincere Apologies, Yati! We are highly disappointed to see that our guest is not completely satisfied with our services. We promise to improve the services further and continue to make sure our valued guests are delighted. Regards, Ava
8/10 Good
fumitaka
14 May 2023
Liked: Cleanliness, staff & service
fumitaka
Stayed 1 night in May 2023
Response from Ava on 18 May 2023
Hey, Fumitaka! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Ava
Hi, Tsutomu! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ava
8/10 Good
sue lee
Travelled with group
1 Aug 2022
sue lee
Stayed 2 nights in Jul 2022
Response from Ammy on 20 Aug 2022
Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.
Camera con bagno basica, pulita (ricordatvi sempre che siamo in malesya), ottima posizione (cibo, minimarket, banche, spiaggia ecc.
.a portata di mano); personale molto accogliente e disponibile.
Verified traveller
Stayed 3 nights in Feb 2019
8/10 Good
Felix
6 Feb 2019
Liked: Cleanliness, staff & service, room comfort
Felix
Stayed 4 nights in Feb 2019
8/10 Good
Verified traveller
19 Dec 2017
Liked: Cleanliness, staff & service, room comfort
Clean but furniture needs updating.
High C/P ratio, furniture needs updating. Clean room. Location is a bit strange.