Genoa hotels from RM259

"The hotel says in the description that valet is available for $10. The first night we were informed we could self park due to short staffing and the second night they said they don’t have valet it’s $10 to self park. So not only are they still advertising valet parking but they’re charging the same for you to South Park that they were charging for valet. The facility seems to be getting worse each visit. The showers have grime and what looks to be mold or mildew in several spots. The evening staff on the first night was not friendly and even made a comment about people using third parties to book. The night staff the second night insisted the room they gave us had a couch which I paid for and it took me telling him my husband was in the room now for him to believe me and when shown a picture of the accent chair he suggested maybe it was a sofa chair. We were moved rooms. The water pressure dropped in the middle of the shower. We have stayed here numerous times in the past and it seems the place continues to go down hill. It’s very disappointing."

"Yes"

"outstanding "

"Good"

"Yes it was spotless"

"Clean room, staff was very friendly and helpful. Easy to get to from 64."

"Clean room stand out for sure. The hotel itself is well maintained "

"Staff was nice, but the shower didn't work, room items were in disrepair, free breakfast was little more than a few pieces of white bread set out and a broken juice machine, and the whole property was generally dirty and rundown. Very disappointing. "

"Room was clean but seemed to have a oder maybe from smokers and this was suppose to be a smoke free room."