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"It was a great holiday for kids 12 & below. Maybe the controls of the room for the air-con temperature could be fixed. We could not adjust the temperature but could only adjust the fan speed."

"Convenient to KSL mall. Great foods around the area. But need to improve better breakfast options such as more western style for newer generation."

"A great place to stay. Nice ambient and cozy. Will come again next tims"

"Check in easy and fast. Good service "

"It was fully booked so it took a little longer to check in. They made up for it with free drinks and a slightly later check out. What I appreciated the most was the extra touch of providing a fold out sofa bed already fully made, for the kids in our suite! Really thoughtful!"

"This particular room was spacious for 3 persons. Toilet was also spacious. Nice view of the city from the 20th floor. Room was clean and had all the amenities needed. Pity the buffet breakfast was nothing impressive. "

"Room was clean and the breakfast was great. Would recommend. "

"Super convenient hotel situated right next to mid valley south key mall. Rooms are clean and comfortable. Connecting rooms not available at check in."

"The rooms and amenities are excellent for the price, no complaints there. The staff are really friendly and helpful, kudos to them. I had a small hiccup with the room but they handled it professionally. The only downside is that City Square and Komtar are about a 15 mins walk away (not the easiest to navigate) and I had to keep using private hire cars to get there. Nevertheless, I would book with the hotel again. "