Hotels near Gallup Park

"When I checked in Thursday night, this hotel was still the Larkspur. The staff was friendly and helpful and there was breakfast on Friday morning. I was informed that Hilton had bought the hotel. I had to check out Friday morning and check back in Friday afternoon. Saturday and Sunday there was no breakfast put out. The shower gel, shampoo, and conditioner were not refilled. There was no extra toilet paper in the bathroom. Sunday morning I was awakened by sledgehammering and pounding carrying loudly through the walls. When I checked out I was told by the front desk staff that Hilton wanted to get started immediately on remodeling the hotel. On a Sunday morning before 8? I have stayed at the Larkspur a handful of times previously and it was a good experience. So far Hilton seems to not care at all about their guests."

"This Hyatt location is very nice and appealing. Our bed and room was clean. The only thing that was non cleaned was our shower. That was a bummer, so I cleaned it myself. It was overall clean, but there was hair on the walls Im guessing from the previous person. Breakfast was delicious and upscale compared to other hotels. They had gluten free muffins Udis brand which was a major plus"

"Another great stay at this hotel. The pool did have some unsupervised children by the pool area eating and doing kid things. I think the staff should supervise the amenities areas for safety. Besides that, the room was clean and everything was pretty good! Thank you!"

"Good breakfast, excellent pool and hot tub"

"The location was good for my needs. When checking in the gentleman at the front desk seem to be in a rush. I explained the number of nights had changed and he wouldn't adjust the time frame and I had to pay for an extra day. When putting clothing away we found two large dirty plastic cups from Star Bucks in the drawer. About an hour later my daughter fell ill, seeing we were from out of town I went to the office for assistance. When I asked where the closest Urgent care was he reply "I don't now call 911 or Goggle it. He turned and hurried off with out any assistance. I will never use this facility again."

"Excellent customer service but the room was very dirty"

"The hot tub was filled in several years ago according to the maintenance man even tho when I asked the supervisor who checked us in said, "it's being renovated". The bathroom was clearly not attended to since the last occupancy. There was blood on 2 of the pillow cases and inside on the pillows which means they cases weren't even changed. Black on the ceiling, black mold?? Outside wall next to sliding door was covered in black from cigarettes being put out. Breakfast options included, bagel with no cream cheese only peanut butter as an option, frozen waffles and bread but, the toaster didn't work. I've only stayed in one place worse than this in 10 years! The staff was kind friendly."

"The fridge I. Our room 143 was broken and makes a lot of noise. We were already arrived late so I did not complain and went to bed but it’s very disturbing and hard to sleep."

"I loved the Graduate! It was my first time in this chain. Fun interior with University of Michigan decorations and touches throughout. The staff was warm and nice and local. Great vibe in the place. The long table through the lobby is a wonderful place to drink coffee, bring a laptop or have a semi-public meeting. Great light and energy in the lobby with lots of places to sit. I enjoyed my room. The bed was terrific and water pressure in the shower was strong. I found the room too dark, TBH. Quite a bit of dark wood. It was springtime with long days but I can only imagine how dark it might be inside during the winter. I used the fitness center on the third floor and found it well stocked and at a cool enough temperature to work out; I recommend it. And l enjoyed the cafe in the lobby as well; bought morning coffee and an egg sandwich each morning. Friendly staff and tasty food. Very handy to have inside the hotel for a rainy day or quick bite to eat. Overall I highly recommend the Graduate in Ann Arbor. I’m considering booking a return visit already!"