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Dear William - we really appreciate you taking the time to review us- we really appreciate the feedback! We look forward to welcoming you back in the near future!
In a chalet that was supposed to havex2 beds and a couch, they put the seco d bed in the sitting room near the bed. There was no water, tv not wirking and room smelled terribly
Wisdom
Stayed 3 nights in Sep 2019
Response from Tsutsu on 12 Oct 2019
Dear Wisdom
I am sorry for a very late response. please may i have the room number that you were staying in and i will have it checked out. may i please ask you to give us another chance and we will make your stay very memorable.i apologise for the inconvenience we caused you i would like to apologise on behalf of Oasis Motel Management & Staff. My name is Kutlo Kgokong
Front Office Manager Oasis Motel. please may i also have your contact details.
6/10 Okay
Shoni
23 Sept 2019
Liked: Staff & service
Value for money
It was not the best experience. Challet no 43 needs complete renovation. Had to be moved to a differrent hotel 2km away, but at least provided with shuttle service since we were using one car.
Shoni
Stayed 3 nights in Sep 2019
Response from Tsutsu on 12 Oct 2019
Dear Shoni
I am sorry for the late response.
thank you for your feedback and i am so sorry you experienced that. Room 43 is under serious renovation please may i ask that you give us another chance so that we give you a wow service Value for your money. I promise that we will up our game. My Name is Kutlo Kgokong i am the Front Office Manager
Our stay was pleasant the room was spacious and neat. There were plastic spoons but stainless steel would be better. Breakfast was good please add muffins to menu.
very nice clean place, easy to find. Love the chalets clean and comfortable.
Restaurant food is okay could do with variety.
Nompumelelo
Stayed 2 nights in Apr 2019
6/10 Okay
Verified traveller
23 Apr 2019
Disliked: Cleanliness, staff & service
They should improve their customer service upon check in. We were tired after driving for almost 8hrs and kept on being referred from one place to another after having been told we had only paid for 2nights. They were big cockroaches in the room.
Chalet large, nice shower. No kitchen equipment but we could have requested. Good breakfast. Service could have been better.
Belinda
Stayed 1 night in Jul 2018
6/10 Okay
Michael, Wilmington, NC
7 Mar 2018
Liked: Staff & service
Disliked: Property conditions & facilities
Quiet and Comfortable
Overall experience was nice. They quickly solved a problem with my booking and changed my room when I discovered some problems with the door security and poor lighting. The staff was always polite, friendly and willing to help.
We had a stay at the Oasis Hotel in Gabarone as a stopover on our drive to Namibia. We had a scheduled late arrival and liked that it would not be a problem to check in late. We had three adults in our group and indicated that on the reservation, noting we needed three beds. The room only had two beds but it was late and we managed to all sleep in the beds that were pushed together.
We really liked the free breakfast provided. The staff was pleasant. Check in and check out was easy.
Rooms are secured behind a gate.
Only major concern was the barking dogs all night.
Not a good experience. On arrival to the motel our booking was not on the system.
It was raining and the water was leaking through the walls into our room.
The sheets were not clean.
Muofhe
6/10 Okay
Ghalib
9 Mar 2017
Disliked: Property conditions & facilities
We had a room next to the pool area was very noisy till late WiFi was not working all the time and rooms need to be done up
Could not find place so booked as a last resort. Not 5* but just as good, all amnesties and facilities even if jaded
Hatties
8/10 Good
Jerry
1 Feb 2017
Liked: Cleanliness, staff & service, room comfort
Relaxing Comfort
I enjoyed the one night visit. Although, the air-conditioner did not work in our room #95, we were able to survive the day/evening because of the heavy rain cooling things off. Very good breakfast selection the following morning.
Jerry
8/10 Good
Verified traveller
8 Jan 2017
Liked: Cleanliness, staff & service, room comfort
Affordable comfortable place
Lovey place with very helpful staff. Will definitely come again.
my stay was very lovely... everything was beautiful and the stuff was very friendly the people around me im looking forward to the festive session as i will be spending it there...
Bon rapport qualité/prix pour un établissement vieillissant. Lits d'appoint endommagés et sales. Correct pour travailler avec salles de conférence mais aucun charme pour le touriste.