Hotels near Futaba Service Area Up Line

"Convinient and good location"

"Good breakfast menu"

"I'm sorry to say that this experience was not at all what we expected. The lobby is beautiful, however the rooms show signs of significant deterioration (water damage). The bathrooms are old and use water from the hotspring - though commendable from an eco perspective this means smelly showers (sulfur) which is an unpleasant experience. The staff were very kind, however training needs improvement as the service was disjointed and awkward. Last but not least our "balcony" room overlooked the roadway and several dilapidated buildings used for staff parking. I can deeply appreciate the historical significance of the location, however the facilities are not worth the price and require significant investment to bring them up to standard. "

"The spa was nice "

"The room was nice. The hotel has a great view as described and is so relaxing. The staff was so friendly and helpful. The only thing is it is in a bit of a food desert. The town is overcrowded and the hotel itself has very little food especially if the restaurant is booked. Highly recommend bringing food with you here. "

"Fuji is visible from the hotel "

"Great stay with amazing service from very kind staff. You need to accept the old school way of running the hotel they operate here. Great location and Mt Fuji views from the scenic Bath!!"

"It was our fourth time at the hotel and the buffet always surprises us with new items on the menu. Everything was on point. "

"The staff was very unhelpful in difficulties we had around our booking, caused by major transportation disruptions beyond our control in Japan, and rude to my wife when she tried over 5 times to contact and remediate the situation. I would never recommend this as a '5 star, glamp' hotel. Service levels are 1 star. "