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"Helpful staff. I will stay here in the future"

"Very helpful & friendly staff. Above all, a imposing building in a stunning mountain location especially after a night of snow. Excellent dinner and breakfast buffet."

"Late arrival with excellent welcome and friendly check in. Comfortable room with excellent shower… woke to gorgeous mountain views and a wish that I was staying longer."

"Great staff, beautiful building and superb food."

"Great stay! Wonderful staff- kind and helpful. Loved the restaurant- delicious food and attentive staff. Room was quiet and clean. Walking distance from the city's namesake. If you have a need to be in Castelo Branco, I highly recommend. "

"The quality of the customer service."

"The room was very clean and comfortable, 9th floor with a great view towards the sunrise. The lounge was very cozy. Breakfast was great."

"I booked 6 rooms as a group booking. All rooms were very well appointed and luxurious. The staff in particular were first class, with a special call out for Vanessa who was friendly, hospitable and just a delight."

"All staff were amazing from our check in to bar service to dinner service. I had a massage which I would highly rate. Otavio and Bruno really stood out for us and went the extra mile. We thoroughly enjoyed our stay, very comfortable room and lots of lovely hotel facilities. We will definitely stay there again. "