Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews of Fullerton Marriott at California State University

3.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 660 out of 1000 reviews" "
Rating 8 - Good. 232 out of 1000 reviews" "
Rating 6 - Okay. 47 out of 1000 reviews" "
Rating 4 - Poor. 34 out of 1000 reviews" "
Rating 2 - Terrible. 27 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bruno.

Travelled with family
Liked: Amenities
Love it
Stayed 1 night in May 2024
Response from Customer Service on 6 May 2024
Thank you for the fantastic rating, Bruno!We strive to make all of our guests feel welcome and relaxed during their time at Fullerton Marriott at California State University! We can't wait to see you again soon.

10/10 Excellent

David

Stayed 1 night in Apr 2024
Response from Customer Service on 5 May 2024
Thank you for the wonderful rating, David!It's fantastic you enjoyed your time at Fullerton Marriott at California State University so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

8/10 Good

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure if all hotels are charging for parking these day like in Vegas but its quite silly
Stayed 1 night in Apr 2024
Response from Customer Service on 30 Apr 2024
Jorge, thank you for providing your feedback. At the Fullerton Marriott at California State University, we understand your concern about parking fees. They're sometimes necessary due to the high demand for secure parking spaces. We're glad to have had you stay with us and hope to accommodate you again in the future.

8/10 Good

Ingrid

Good breakfast. Clean
Stayed 1 night in Apr 2024
Response from Customer Service on 29 Apr 2024
Ingrid, we're delighted to hear that you enjoyed the breakfast and cleanliness at Fullerton Marriott at California State University. Your satisfaction is our highest priority. We look forward to seeing you again on your next visit.

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just a wonderful experience great customer service
Stayed 1 night in Apr 2024
Response from Customer Service on 29 Apr 2024
Cindy, thank you for your kind words. We're thrilled to hear that your stay at Fullerton Marriott at California State University was an enjoyable one. Your comments on our excellent customer service are particularly appreciated. We're looking forward to welcoming you back.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
I prepaid $24 for breakfast for two , but the hotel only charges $5 for breakfast. The front desk charged me $20 for overnight parking, but the sign posted in front of parking lot only charges $10 per day. Wondering why?
Stayed 1 night in Apr 2024
Response from Customer Service on 26 Apr 2024
John, we appreciate the feedback regarding your recent stay at Fullerton Marriott at California State University. It's concerning to hear there was confusion regarding the breakfast and parking rates. This will be looked into for clarity and fairness. We value your business and hope to welcome you back for a seamless stay in the future.

10/10 Excellent

Mark

Business traveller
Liked: Amenities, property conditions & facilities
As we were travelling to venues north and south of LA the hotel location provided great access to the freeway. If you are looking at staying somewhere within 30min of Disney Land this is the place to stay
Stayed 7 nights in Apr 2024
Response from Customer Service on 22 Apr 2024
Mark, it's wonderful to hear you found the Fullerton Marriott at California State University to be perfectly located for your travels. We agree, our proximity to various attractions, including one as exciting as Disneyland, can be quite beneficial for our esteemed guests. We hope next time your travel needs bring you to our area, you'll choose to stay with us again.

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Customer Service on 15 Apr 2024
Thank you for taking the time to leave us a 4/5 rating, Lisa!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Fullerton Marriott at California State University.

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff here are amazing,best customer service,and the food is amazing!
Stayed 3 nights in Apr 2024
Response from Customer Service on 15 Apr 2024
Thank you for the 5/5 rating, Stephen!It's excellent you enjoyed your time at Fullerton Marriott at California State University so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

8/10 Good

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are going to visit Cal State Fullerton, the Marriott is a nice hotel. Also, it's close to Disneyland.
Stayed 1 night in Mar 2024
Response from Customer Service on 10 Apr 2024
Marc, we're thrilled to hear that you found the Fullerton Marriott at California State University ideal for your visit to the local area and its attractions, including Cal State Fullerton and Disneyland. We appreciate your feedback and hope to host you again in the future.

10/10 Excellent

Olivia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone has been very hospitable, and the rooms and everything are in order. Various dining choices within walking distance and hotel restaurant is very good too.
Stayed 1 night in Apr 2024
Response from Customer Service on 8 Apr 2024
Olivia, it's heartening to hear that you enjoyed the hospitality at Fullerton Marriott at California State University. We ensure our rooms are well-kept and it's pleasing to note that you found them pleasing. We appreciate your positive remarks regarding the variety of dining choices available within proximity and our own onsite restaurant. We hope to see you again in the future.

10/10 Excellent

Joaquin H

Travelled with partner
All good . With very late check in
Stayed 1 night in Apr 2024
Response from Customer Service on 5 Apr 2024
Joaquin, it's wonderful to hear that you had a positive experience at the Fullerton Marriott at California State University. We always strive to accommodate our guests, no matter what time they arrive and we're glad to note this added positivity to your experience. We hope to welcome you back soon!

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable. Stayed for a week. $20 a night for parking. Encountered a live roach one late night. Key FOB lock quit working and had to have maintenance repair it.
Stayed 7 nights in Mar 2024
Response from Customer Service on 4 Apr 2024
Jeffrey, it's fantastic to know you found comfort in the bed at Fullerton Marriott at California State University during your week-long stay. We understand you had a couple of hiccups during your visit, like a bug sighting and a brief problem with your room key. We assure you, our team members strive relentlessly to maximize guest satisfaction and your concerns were addressed promptly. Our parking charges are in keeping with the local area and provide security for all our guests' vehicles. We appreciate your understanding. We hope to have the opportunity to provide an even more enjoyable stay in the future.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Customer Service on 31 Mar 2024
Thanks for the perfect rating, Jennifer!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at Fullerton Marriott at California State University.Have a wonderful day!

2/10 Terrible

Michael

Stayed 1 night in Mar 2024
Response from Customer Service on 17 Apr 2024
Michael, it's disappointing to hear your stay did not meet expectations. The team strives to provide an exceptional guest experience and it seems this occasion fell short. We appreciate your feedback and will use it as a valuable tool for improvement. We hope for another opportunity to better serve you in the future.

10/10 Excellent

Sheilla M

Stayed 1 night in Mar 2024
Response from Customer Service on 17 Apr 2024
Thank you for the fantastic rating, Sheilla!It's outstanding you had such a wonderful experience at Fullerton Marriott at California State University. We care about the satisfaction of our guests. We can't wait to see you again soon!

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Customer Service on 19 Mar 2024
Thanks for the perfect rating, Ashley!We're pleased to hear that you have fully enjoyed your stay at Fullerton Marriott at California State University, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

10/10 Excellent

Nicola

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone went above and beyond to help with whatever we needed
Stayed 3 nights in Mar 2024
Response from Customer Service on 12 Mar 2024
Nicola, thank you for choosing the Fullerton Marriott at California State University. It's wonderful to hear that our team members delivered exceptional service to meet all your needs. We hope to have the pleasure of welcoming you back in the future.

10/10 Excellent

craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kevin, especially, Sergio, w evening cocktails and the front desk staff were excellent from check-in, the description of area amenities, through discussing transportation options (checking availability and pricing) to reserving our taxi for an early morning train (thanks Kevin!). Good staff, good stay
Stayed 1 night in Mar 2024
Response from Customer Service on 12 Mar 2024
Craig, it's wonderful to read about your exemplary experience at the Fullerton Marriott at California State University. We're thrilled that Kevin and Sergio, along with our other team members, made your visit extra special, especially with evening cocktails and transportation assistance. We will surely pass your kind words to them. Looking forward to your next stay with us for another pleasant experience.

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, amenities
Bathroom was nice
Stayed 1 night in Mar 2024
Response from Customer Service on 4 Mar 2024
Michelle, thank you for highlighting the Fullerton Marriott at California State University's well-appointed bathroom. We're glad you appreciated this aspect of your stay with us!

10/10 Excellent

Lenie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice hotel . It was very convenient when you visit CSUF. Just few steps away .
Stayed 1 night in Feb 2024
Response from Customer Service on 1 Mar 2024
Lenie, we're pleased to hear that your experience at Fullerton Marriott at California State University lived up to expectations. It sounds like our convenient location certainly contributed to your satisfaction. We strive to offer convenience to all our guests visiting CSUF and it's uplifting to hear this was the case for you. We look forward to welcoming you back on your next visit.

8/10 Good

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was fine for a few nights. We used it as a home base for Disney and used Uber to get around. It worked, but was not cheap. Parking at the hotel is $20 a night, so that would add up. No breakfast included, but available for $22 per person. We didn’t splurge on it. Rooms were quiet, beds comfy, shower lovely. It is on campus and there are restaurants within walking distance, even an In n Out. Staff was friendly and helpful. Would stay again if our standbys close to the park are booked. I’m sure it is perfect for any business on the UC Fullerton campus.
Stayed 5 nights in Feb 2024
Response from Gbay B on 23 Feb 2024
Thank you for staying with us.

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay if you are visiting CSU Fullerton! Would stay again.
Stayed 1 night in Feb 2024
Response from Gaby on 23 Feb 2024
Thank you for staying with us! we hope to see you again.

6/10 Okay

Charlotte

Travelled with family
Liked: Cleanliness, property conditions & facilities
Rooms poorly organized
Stayed 2 nights in Feb 2024
Response from Gaby on 23 Feb 2024
We appreciate your feedback. Thank you for staying with us.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Gaby on 23 Feb 2024
Thank you for staying with us!

8/10 Good

Dina M

Stayed 1 night in Feb 2024
Response from gaby on 23 Feb 2024
Thank you for staying with us!

8/10 Good

Elsa

Stayed 1 night in Feb 2024
Response from Gaby on 23 Feb 2024
Thank you for staying with us!

10/10 Excellent

Deepak, FREMONT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We usually stay in this hotel whenever we are in this area.
Stayed 1 night in Feb 2024
Response from Gaby on 23 Feb 2024
Thank you for staying with us!

6/10 Okay

syed

Travelled with family
Liked: Staff & service
Air-condition was making lots of noise I did let staff know about it
Stayed 1 night in Jan 2024
Response from Gaby on 23 Feb 2024
Thank you for your feedback. We appreciate you.

10/10 Excellent

marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Esteban

Travelled with family
Liked: Property conditions & facilities, room comfort
All good
Stayed 1 night in Jan 2024
Response from Gaby on 23 Feb 2024
Thank you for staying with us!

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice overnighter
Stayed 1 night in Jan 2024
Response from Gaby on 23 Feb 2024
Thank you for staying with us!

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from gaby on 23 Feb 2024
Thank you for staying with us!

10/10 Excellent

Jennifer

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to CSUF, Good dining options and close to shopping.
Stayed 1 night in Jan 2024
Response from Gaby on 23 Feb 2024
Thank you for staying with us

10/10 Excellent

Sarah

One night stay- very comfortable and welcoming place!
Stayed 1 night in Jan 2024
Response from Gaby on 18 Jan 2024
Thank you for staying with us, we hope to see you again.

10/10 Excellent

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Gaby on 18 Jan 2024
Thank you for staying with us, we hope to see you again.

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Gaby on 18 Jan 2024
Thank you for staying with us, we hope to see you again.

10/10 Excellent

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Gaby on 18 Jan 2024
Thank you for staying with us, we hope to see you again.

8/10 Good

Ernesto

Stayed 1 night in Jan 2024
Response from Gaby on 23 Feb 2024
Thank you for staying with us!

10/10 Excellent

Carli

Liked: Cleanliness, staff & service, property conditions & facilities
I love love love staying here. This is the first time we exer
Stayed 4 nights in Dec 2023
Response from Gaby on 18 Jan 2024
Thank you for staying with us, we hope to see you again.

10/10 Excellent

Feliccia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Gaby on 18 Jan 2024
Thank you for staying with us, we hope to see you again.

10/10 Excellent

jesse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice property. Didn’t like having to pay for parking.
Stayed 1 night in Dec 2023
Response from Gaby on 18 Jan 2024
Thank you for staying with us, we hope to see you again.

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location-great room
Great location. The room was very spacious, the beds were comfortable and the room was very quiet. We enjoyed dinner in the restaurant. Everything was very nice. Highly recommend this location.
Stayed 1 night in Jan 2024
Response from gaby on 18 Jan 2024
Thank you for staying with us, we hope to see you again.

10/10 Excellent

Krystyna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very nice hotel and staff
Stayed 2 nights in Dec 2023
Response from Gaby on 23 Feb 2024
Thank you for staying with us!

10/10 Excellent

Jerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief Holiday Overnight Stay
Excellent stay. Convenient location. Quiet. Very good breakfast buffet with Starbucks coffee.
Stayed 1 night in Dec 2023
Response from Gaby on 18 Jan 2024
Thank you for staying with us, we hope to see you again.

8/10 Good

Arely

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained, we traveled with a service dog and they gave is a room with patio, the hotel is clean and quiet, it’s only 15 minutes driving away from the Disney Parks, really convenient, I would stay there again
Stayed 2 nights in Dec 2023
Response from Gaby on 18 Jan 2024
Thank you for staying with us, we hope to see you again.

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Gaby on 18 Jan 2024
Thank you for staying with us, we hope to see you again.

10/10 Excellent

Ervin

Stayed 1 night in Dec 2023
Response from Gaby on 18 Jan 2024
Thank you for staying with us, we hope to see you again.

8/10 Good

Suzanne

Travelled with family
Liked: Amenities
The staff were Excellent from Gabriel in the restaurant to the front desk receptionist they were all very helpful. Couple things in the room (303)were broken the chair was broken and telephone .
Stayed 4 nights in Dec 2023
Response from Gaby on 18 Jan 2024
We appreciate your feedback and hope to see you again.

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from gaby on 18 Jan 2024
Thank you for staying with us, we hope to see you again.