In the heart of Hakata, Cross Life Hakata Tenjin offers a tranquil retreat with a garden, coffee shop/cafe, and dry cleaning/laundry services. Unwind at the bar or take in the views from the terrace while enjoying free in-room WiFi. Previous guests rave about this hotel's helpful staff and prime location.
Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately JPY 2200 per person
Covered self-parking fee: JPY 1700 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and outdoor lighting
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Frequently asked questions
Is Cross Life Hakata Tenjin (ORIX HOTELS & RESORTS) pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Cross Life Hakata Tenjin (ORIX HOTELS & RESORTS)?
As of 24 May 2026, prices found for a 1-night stay for 2 adults at Cross Life Hakata Tenjin (ORIX HOTELS & RESORTS) on 2 Jun 2026 start from RM424, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Cross Life Hakata Tenjin (ORIX HOTELS & RESORTS)?
Self-parking is available for JPY 1700 per night.
What time is check-in at Cross Life Hakata Tenjin (ORIX HOTELS & RESORTS)?
Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.
What time is check-out at Cross Life Hakata Tenjin (ORIX HOTELS & RESORTS)?
Checkout is at 11:00 AM.
Where is Cross Life Hakata Tenjin (ORIX HOTELS & RESORTS) located?
Located in Chuo Ward, this hotel is within a 10-minute walk of Canal City Hakata and Yanagibashi Rengo Market. Kego Shrine and Fukuoka Akarenga Cultural Center are also within 15 minutes. Tenjin-minami Station is 6 minutes by foot and Watanabe-dori Station is 7 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Location is great, if you like to be near yet not right in the thick of action. Room is clean, larger than normal japan hotel standards with access to public bath, laundry and also microwave in the public areas.
Room was enough for 4. We booked a loft room. Bathroom and toilet was clean and basic necessities are available. Close to station, shops and restaurant. Staff was very helpful and the buffet breakfast was amazing.
Spacious hotel for solo traveler, rooms are clean but just need to let staff know if you need the daily towels change. You can walk over to the nearby shopping area, very convenient.
Clean and modern hotel, bathrooms are small, yet very efficient. Excellent shower fixtures, immediate hot water and good water pressure. Neighborhood very walkable to restaurants, shopping and convenience stores.
Loft room was a bit small/narrow staircase and low ceiling for the bed at the upper level but young kids enjoyed it/were fine. Location reasonably convenient, service was great, enjoyed the onsen, thank you!
Had to wait forever for the lifts to get to our floor. But great otherwise. Breakfast buffet was also top tier and the staff were great. Very kid friendly
Great experience. Very convenient location and new facilities. The public bath and sauna is very nice. Breakfast is amazing spread with both regional and western options available.
Staff is very friendly and generally at least bilingual. There also are digital checking kiosks as well.
Lots of nearby restaurants and relatively quick walk from the train station.
Everything is good. The breakfast is also good too. But the only thing is far away from JR. If you have a lot of luggages, it is a bit far. hahhahahha. But 1 thing I would like to say, they help me to send back my bag in which left in the hotel's room. I am really appreciated and they are really helpful. I have been contact to Frontcrew SHIMABUKURO who are super helpful on my lost.