Hotel Mewah di Fujikawaguchiko

"The staff was incredibly pushy on upselling breakfast and dinner yet didn't share with us the menus so we were asked to purchase them and then when we did and the menu wasn't something my family enjoyed, they couldn't understand why and didn't offer to refund us the cost of our breakfast and dinner. Check in and out took very long and they did not come off helpful. Service needs to improve and they need to be less rigid"

"The staff was exceptionally friendly and helpful from the moment we arrived. The view of Mt Fuji was magnificent. Although the dining room was closed for renovation, the breakfasts and dinners were delicious, and delivered to our room. We could enjoy our meals looking at Mt Fuji from our deck or from the room itself. We would highly recommend this hotel to anyone!"

"The room is super clean and organized. Hot spring is great. Breakfast is delicious and delicate at the same time. Overall worth it even without seeing Fuji mountain :)"

"The hotel was stunning, with incredible views, a beautiful onsen, and very helpful staff. We had an outstanding time, truly enjoyed the breakfast buffet, and loved the location with great views of Mt. Fuji."

"We were not sure if the price would be worth it... It was! The traditional room, the view, the private bath, the dinner... Everything was great! Wonderful room for a celebration!"

"Overall experience were good. Like the onsen, but bed is too hard for us as we nit use to very thin mattress. We have not very pleasure check out experience. The front desk called us three times for the 15 minutes late. Check out time is very stiff at 11:00am sharp. "

"We chose Hanz Outdoor Resort for the Mt Fuji glamping experience and the private BBQ facilities heavily featured in its advertising. The accommodation itself was beautiful, but our stay was overshadowed by poor communication, inconsistent pricing, and unclear policies. Our tent was stunning, clean, comfortable, and well equipped. The bathroom was excellent and staff were friendly on arrival. Unfortunately, confusion started almost immediately. When arranging a taxi back to the station, we were...

"A wonderful stay right on the banks of lake kawaguchiko. The room was perfect with one side lake kawaguchiko and other side Mount Fuji. Staff and hospitality are at their best. Thank you"