Kid Friendly Hotels in Frome

"My daughter and I were very unhappy with the fact that for two nights in a row, there were loud parties going on downstairs late at night. When my daughter called the first night, she was told that she could move her room. When I called the second night, the staff member told me that he would take care of it, but it did not quiet down until almost midnight."

"Grand building, but seems slightly dated and tired. The room was clean enough but had outdated furniture, TV etc. The WiFi was too slow and unstable to be usable, which coupled with the lack of phone signal was quite annoying. Breakfast was chaotic and not up to the standard we would've expected. Lots of guests waited for a long time for coffees, teas etc which didn't arrive. Most of the buffet was empty at middle of service. The spa was quite nice and had a decent pool and sauna. Overall not 5* quality. "

"Breakfast included was good."

"Polite staff"

"Supper and breakfast were very good. Room was clean, comfortable and well appointed. Staff were great. Parking was easy to access and felt safe"

"Checked in on Friday, and told that there was a half marathon on Sunday which meant we could not use the road from 7.30. That meant for us, really no point staying as would need to leave before that. So we checked out on Saturday - reception seemed to agree this was sensible and no other option. Then they would not agree refund - seems unreasonable to me."

"Room was ok car park was a bit sketchy a lot of broken glass from previous cars who had their windows smashed - staff just joked about the car park and how it was park at your own risk anyway. Breakfast was good I liked the omelette station but coffee was dire! WiFi was really poor and gave up with it in the end. "

"Great that parking is included and great central location. We had to leave at 4am and the very kind gentleman in reception walked my mother and I to the car park as we were a little nervous."

"Parking was a bit tricky to get in underneath to park n. but very secure. The hotel staff were amazing and nothing was too much trouble for then. Because of our age we found the stairs a big challenge so probably would not return "