Thank you for taking a moment to leave a review, Noel. The staff and I at the Red Roof Inn Franklin, KY appreciate your 5/5 score following your stay. I am thrilled that your stay was excellent. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Cheyenne,We're happy to know that the cleanliness of your room, our hotel's convenient location and the breakfast at our Red Roof Inn Franklin KY were highlights of your stay. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels, to provide a 5/5 experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Angela,Thank you for choosing to stay at our ed Roof Inn Franklin KY. I appreciate your 4/5 score following your stay but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Sanna,Though it is nice to see that you were pleased with our pet friendly facilities, I was disheartened to read your comments regarding your card information at the RED ROOF INN FRANKLIN KY. Please know that Red Roof has safeguards in place to protect our guest’s information and payment methods. I will bring your comments to the property’s attention right away. Thank you very much for providing us with your feedback.Sincerely,Toni-AnnRed Roof Management RediResponse Specialist

Dear Potapova, We at the RED ROOF INN FRANKLIN KY are thrilled to have earned your perfect scoring of 5/5 in regard to your recent stay with us. It was good to read you were pleased with our clean rooms and accommodating front desk staff. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Comments like yours are always an encouragement as we aim to improve on the quality of our guest experiences by providing exceptional services here at Red Roof. Thank you again for your kind words. The staff and I would love to provide you with another nice stay in the future. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Nancy,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN FRANKLIN KY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the clean room and comfortable bed. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

Hello Andy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FRANKLIN KY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Francis,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN FRANKLIN KY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist

Dear Jessica,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN FRANKLIN KY. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are thrilled to read that the staff was really pleasant and all the other positives that you stated. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear Susan,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Franklin, KY. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our clean room, convenience in being close to the Mexican restaurant and our good location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediResponse Specialist

Dear Anonymous,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN FRANKLIN KY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the cleanliness of the room and the service received. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Red Roof Management

Hello Colleen, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Franklin, KY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Dear Anonymous,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Franklin KY. Youve indicated that you found there to be bugs inn the room and that you were displeased with the breakfast in which you were provided. This is not usually an experience our guests have with us. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Thank you for making us aware, as guest comfortability is one of our top priorities. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again. We wish you the best in your future travels.Very truly yours,Red Roof Management

Dear Wallace,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN FRANKLIN KY. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding that you had a clean, safe place to sleep along with all the positives that you highlighted. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. We hope to continue to provide great experiences for you. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

I had someone take a look at your Folio and refunded the amount you are talking about. Review it and let me know if you have any question over it. Thanks.

Hello Julie, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Franklin, KY and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Megan,Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn Franklin, KY. It is so rewarding to read that you enjoyed the the cleanliness of your room and the comfortability of your bed and pillows. It is our primary intention to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that Red Roof value you as our guest and appreciate your business. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,Red Roof Management

Thank you for taking a moment to leave a review, Erica. Myself and the staff at the Red Roof Inn Franklin, KY appreciate your 4/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Hello Erica,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Franklin, KY. It is so rewarding to read that you had a great encounter with us and we truly appreciate your kind remarks about the customer service provided by our staff and the comfort of our hotel. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Hello Valued Guest, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FRANKLIN KY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Red Roof Management

Thank you for taking a moment to leave a review, Necola. The staff and I at the Red Roof Inn Franklin, KY appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Thank you for taking a moment to rate your experience, Linda. The staff at the Red Roof Inn Franklin, KY and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Devorine Red Roof Management RediResponse Specialist

Dear Timothy,Thank you for taking the time to write a review of your stay at Red Roof Inn Franklin, KY. It's great to hear that our location is a great place to stay, were are reasonably priced also clean and convenient. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Thanks for sharing this perfect rating, Javier. Everyone here at the Red Roof Inn Franklin, KY was proud to see your 5/5 score. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Devorine Red Roof Management RediResponse Specialist

Thank you for your positive rating, Hunter. It's great to see you enjoyed your stay, resulting in a 5/5 score. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing Red Roof Inn Franklin, KY. We hope we have the opportunity to see you again in the future. Sincerely, Devorine Red Roof Management RediResponse Specialist

Hello Heather,Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Franklin, KY appreciate your 10/10 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve.The staff and I were happy to see we met your expectations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello Ken, Thank you for taking a moment to complete our survey. Myself and the staff at the Red Roof Inn Franklin, KY appreciate your 10/10 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve.The staff and I were happy to see we met your expectations. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Dear Orlando,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Franklin, KY. We sincerely appreciate your feedback and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the upkeep of the property. Our team is committed to satisfying our guests, so your comments will be taken into consideration as it will help us improve our services.Red Roof would love to have another chance to provide you with a better experience at our hotel the next time you're in town.Sincerely,Tianna Red Roof ManagementRediResponse Specialist

Hi Michael,Thank you for taking the time to write a review of your stay at the Red Roof Inn Franklin, KY. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,Oniel Red Roof ManagementRediresponse Specialist

Hello Homer, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FRANKLIN KY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management RediResponse Specialist

Dear Ray,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Franklin, KY. I am glad to read that you were pleased with the cleanliness of our property and the friendliness of the staff. However, you mentioned that the property is old. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Walid, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FRANKLIN KY and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRediresponse Specialist

Hello Patricia,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating, following your stay at the Red Roof Inn Franklin, KY. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRediresponse Specialist

Hello Sarah,Your review of the Red Roof Inn Franklin, KY was recently brought to our attention. The team was saddened to see that we failed to provide you with a satisfactory experience. In order to understand what prompted your 4/10 score, I welcome any further information you can provide. It is through guest feedback that Red Roof is able to make improvements.Thanks again for sharing your rating. We would love to provide you with an improved stay on your next trip. Respectfully,XaoRediResponse Specialist

Hi Jon,The team at the Red Roof Inn Franklin, KY would like to thank you for sharing with us. We were pleased to read that we earned your 5/5 score. It also delighted us to read that our friendly staff and quiet property were to your liking.On behalf of Red Roof, we would like to thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRediResponse Specialist

The team at our Red Roof Inn Franklin, KY would like to thank you for sharing with us. We were saddened to see that your experience resulted in a 2/5 score. You also stated that you did not stay. Please feel free to share what happened so that Red Roof can take the necessary measures needed.Thanks again for sharing with us. We look forward to hosting you in the future and providing you with a great experience.Regards,XaoRediResponse Specialist

Hello Virginia, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN FRANKLIN KY and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria RediResponse Specialist

Hello Steve,Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the Red Roof Inn Franklin, KY. It's great to see that you were satisfied with your stay, resulting in a 3/5. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area.Sincerely,Tianna RediResponse Specialist

Hello Logan,Thank you for your review and 4/5 rating. We are glad that you were pleased with our locations convenience and your stay. Our team will always ensure that we keep delighting you with our facilities and services. Thank you again for providing us with your feedback. We would love to see you again, should your travels bring you back to our area. Sincerely, Toni-Ann RediResponse Specialist - Redroof

Dear Sheri and Claudia,Thank you for taking the time to tell us about your experience at the Red Roof Inn Franklin, KY. I sincerely apologize that your stay didn’t meet your expectations. Please accept our apologies for the exposed wires your mentioned, the faulty AC unit, along with the other listed hindrances. Still, we are happy to know that you were able to enjoyed your shower and the coffee. I will certainly bring this to the property’s attention in an effort to address your concern.Thank you for sharing your concerns. We hope that you will give us the opportunity to provide you with a better stay the next time you’re in the area.Very truly yours, Chevanese RediResponse Specialist

Hello Lisa,Thank you for taking a moment to leave a review. Myself and the staff at the Red Roof Inn Franklin, KY appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRediResponse Specialist

Dear John, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN FRANKLIN KY. We appreciate your kind remark highlighting your valuable stay, our clean and quiet location and our comfortable rooms. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Kerry-Lee RediResponse Specialist

Dear Nicole,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN FRANKLIN KY. It's thrilling to hear that you had a great experience with us, especially regarding your comments about our convenient location, pet friendly status, friendly staff and free breakfast. It's great to know that you always feel pleased staying with us. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. Sincerely,RecordoRediresponse Specialist

Hi Jeffery,We are sorry you had a less than satisfactory experience, prompting your 3/5 rating, following your stay at the Red Roof Inn Franklin, KY. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing wrong and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRediresponse Specialist

Dear Angelique,We are sorry to hear your recent experience at the RED ROOF INN FRANKLIN KY did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,Kerry-Lee RediResponse Specialist

Hello Angelique,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN FRANKLIN KY. We appreciate your 3/5 rating and our mention of our friendly staff. However, our breakfast option wasn't to your liking and one of our staff wasn't so pet friendly. We do apologize if you got the impression but it's completely fine for you to chill with you pet. Please know that we value your business and will take your comments into consideration to improve our customer quality.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRediresponse Specialist

Thank you for sharing your 4/5 rating with us, Ericka. Our staff at the Red Roof Inn Franklin, KY was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests and we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRediResponse Specialist

Dear Jenna,Thank you for your review following your stay at Red Roof Inn Franklin, KY. I am happy that our cleanliness and extremely friendly staff pleased you. However, you stated that the smell described, the dead bugs mentioned in the ceiling light and the other concerns hindered your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Guest feedback, like yours, aids us in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle RediResponse Specialist