Consider a stay at THE ROOMS - Hotel & House and take advantage of a terrace, dry cleaning/laundry services and a snack bar/deli. Guests can connect to free in-room WiFi.
Located in Bockenheim, a neighbourhood in Frankfurt, THE ROOMS - Hotel & House is near a metro station. Festhalle Frankfurt and Alte Oper are cultural highlights, and travellers looking to shop may want to visit Frankfurt Christmas Market and MyZeil. Senckenberg Museum and Palmengarten are also worth visiting. Visit our Frankfurt travel guide
You can look forward to a terrace, dry cleaning/laundry services and a snack bar/deli at THE ROOMS - Hotel & House. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
Buffet breakfast (surcharge), a 24-hour front desk and a lift
A front desk safe, a vending machine and ATM/banking services
A TV in reception, luggage storage and a porter/bellboy
Room features
All 52 individually decorated rooms boast comforts, such as premium bedding and pillow menus, as well as perks, such as laptop-friendly workspaces and separate sitting areas.
Extra amenities include:
Heated floors, showers and free toiletries
32-inch Smart TVs with digital channels
Private gardens, wardrobes/cupboards and separate sitting areas
Yes, pets are allowed at this property. There's a deposit of EUR 100 per stay and a fee of EUR 20 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at THE ROOMS - Hotel & House?
As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at THE ROOMS - Hotel & House on 22 Nov 2026 start from RM272, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at THE ROOMS - Hotel & House?
There is free parking nearby.
What time is check-in at THE ROOMS - Hotel & House?
Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at THE ROOMS - Hotel & House?
Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is THE ROOMS - Hotel & House located?
Located in Bockenheim, this luxury aparthotel is within 1 mile (2 km) of Leipziger Strasse and Frankfurt Trade Fair. Congress Center Messe Frankfurt is 1.6 mi (2.5 km) away. An der Dammheide Tram Stop is 16 minutes by foot and Kirchplatz Station is 16 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
THE ROOMS - Hotel & House Reviews
6.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
6.2
Amenities
7.0
Property conditions & facilities
Rating 10 - Excellent. 14 out of 64 reviews
10 - Excellent
14
Rating 8 - Good. 19 out of 64 reviews
8 - Good
19
Rating 6 - Okay. 11 out of 64 reviews
6 - Okay
11
Rating 4 - Poor. 6 out of 64 reviews
4 - Poor
6
Rating 2 - Terrible. 14 out of 64 reviews
2 - Terrible
14
Reviews
Verified review
10/10 Excellent
Allan
31 Oct 2025
Liked: Cleanliness, amenities, communication
The staff was very accommodating to my early arrival.
Stayed 2 nights in Oct 2025
Verified review
10/10 Excellent
Kishwar
24 Jun 2024
Liked: Cleanliness, room comfort, communication
Exceptional apartment hotel with so many services
This is one of the best apartment hotels in Frankfurt. Very close to messe. Decor is very nice. Very clean. Staff speak very good English and are so helpful. It is also very quiet and the restaurant is amazing. Highly recommend to all.
Stayed 3 nights in Jun 2024
Verified review
6/10 Okay
Cahit
4 Oct 2026
Disliked: Check-in, communication
I thing the place is a bit misdecribed. Receptionist was very arrogant and unfriendly at the beginning but after i put my attitude he was okay. I have Asked for room cleaning and for a washing liquid for the kitchen 3 times in 3 days row and got the room cleaned at the 4th day. And it wasn't cleaned, they have just changed the towels and emptied the bin. Such a ignorant people form Receptionist to the housekeepers. Never again
Stayed 3 nights in Sep 2026
Verified review
8/10 Good
Humphrey
29 Dec 2024
Liked: Amenities, property conditions & facilities, communication
Just like home love it
Stayed 1 night in Dec 2024
Verified review
10/10 Excellent
Roman
24 Oct 2025
Liked: Cleanliness, property conditions & facilities, communication
The accommodation was very good, but the front desk was very bad and kept making things difficult for me. I know it was just an exception, but it happened to me.
Stayed 3 nights in Nov 2023
Verified review
8/10 Good
Jonsson
13 Jan 2023
Liked: Cleanliness, room comfort, communication
New hotel, nice bed!
The hotel is quite new, nice room but way too big! The bathroom is nice but not functional; no shower curtain or closure (water all over..) a big wash basin but no place to put things..
The hangers in the wardrope very simple/bad quality, chairs to eat but not a proper table… no waste basket..? the functionality had not been thought through.. quiet area, small balcony. Nice breakfast area, but no evening restaurant or bar, and located remote.. good distance to exhibition.
Stayed 1 night in Jan 2023
Verified review
2/10 Terrible
Alyssandra
11 Jun 2025
Disliked: Cleanliness, room comfort, communication
Cavemen at the reception
The property itself is not bad but the people working there is a nightmare, like caveman. At check in, I had a ten euro in my hand so the receptionist asked if it’s his tip, in fact it was but to ask is kinda cheap. Then he tried to negotiate more tips to give us the room on the floor we wanted, any simple request he cheeky asked for a “tip payment”. It’s also super dirty at the property . They charge a high deposit which is not mentioned here and guests are not allowed to have visitors even for 1 min kinda like a dorm .
Stayed 6 nights in May 2025
Verified review
4/10 Poor
MARIJA
18 Feb 2024
Disliked: Property conditions & facilities
Hello, we stayed in this property for two nights. It was advertised as a very nice location on your website, however the actual condition is different.
Heating system was broken in both rooms, so it was blasting hot air. When we spoke to the staff member, they said they'd fix it same day. They couldn't so they said we would be able to change rooms for free next morning.
The other room was located 100cm away from reception, meaning I could hear everything. As people kept checking in throughout the night, I could hear everything and therefore couldn't sleep. When complained, the receptionist said I could also change the room next day.
However next day, they said all rooms very gone and we were left with the same issue.
I'm really not happy about this as it made the whole stay & work trip much harder. I would like to ask for a partial refund, either directly to the card or some sets of Expedia vouchers.
Thank you.
Stayed 2 nights in Jan 2024
Verified review
2/10 Terrible
Theresa
31 Jan 2024
Disliked: Amenities, property conditions & facilities, communication
Checked in and they told me.my cc was declined and they cancelled my room. Told them that could not be possible because I was charged on Jan. 9th when I booked. He took my card and charged me again. Went to room, it had no heat. Called front desk they said they would send someone. No one came we had to ask the maid to help. He turned on the heated floor in the bathroom. We went down to breakast tolld them we would pay for it. When we returned to the room ... still no heat. We decided to check out. Told them fromt desk we were checking out and would pay for 1 night and meal to please adjust our bill. He could not do it. It was a nightmare! Rooms overlook a construction sight and trailers. No heat in the rooms. No luggage rack. You get 2 hangers. Not what their photos depicted. Now I have to work with my bank to get my money back! Warning .... Do Not Stay Here!
Stayed 7 nights in Jan 2024
Verified review
4/10 Poor
Amanda
29 Jun 2023
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities, communication
This property is definitely new and was opened before everything was fully done. Some artwork in the hallways still had the plastic wrapping.
The rooms are large, but that much space is almost not needed. The shower doesn't have a door so be prepared to enjoy a cold shower with water all over the bathroom floor.
The kitchenette doesn't have any soap or dish towels/sponges so be prepared to purchase.
They are no blackout curtains so be prepared to be awoken with the sun.
The air conditioning does not work in the entire hotel, I assume it has been installed but not actually connected to be functional. The laundry they claim to provide is actually just regular laundry machines that they also use to wash rags, etc. and they are hidden in closets without any signage. One front desk agent told me it was 5 euros to wash and another just told me where it was located... dryer didn't work either so had to use the balcony to air dry.
Front desk guy in the evening was rude and condescending and said he basically has no authority to make any decisions as that is for management only... not a very good sign of a well run hotel.
Honestly, just stay somewhere else!!!!!
Das Zimmer machte keinen sauberen und gepflegten Eindruck. Besonders das Sofa bzw. die Polstermöbel waren stark verschmutzt und wiesen zahlreiche Flecken, dunkle Punkte und deutliche Gebrauchsspuren auf. Auch auf der Bettwäsche waren Flecken zu sehen.
Gerade bei einem Hotel erwarte ich ein sauberes und hygienisches Zimmer. In diesem Zustand haben wir uns leider überhaupt nicht wohlgefühlt. Besonders bei Polstermöbeln und Bettwäsche sollte wesentlich stärker auf Sauberkeit und eine gründliche Kontrolle vor der Anreise neuer Gäste geachtet werden.
Für uns war der Zustand des Zimmers nicht akzeptabel und entsprach nicht unseren Erwartungen. Daher können wir dieses Hotel leider nicht weiterempfehlen
Stayed 1 night in Sep 2026
Verified review
2/10 Terrible
György
18 Aug 2026
Liked: Listing accuracy
Disliked: Cleanliness, communication
Einmal und nie wieder, alles heruntergekommen und dreckig, nur abzocke !
후기들을 보면 에어컨이 안된지가 오래된것 같습니다. 그러면 에어컨 옵션을 지워야 하는게 맞지 않나요 ? 6월초 엄청 더울때 에어컨 하나만 보고 갔는데 에어컨이 안된다고 하니 너무 당황스러웠습니다. 선풍기도 당연히 없고 전자레인지도 되지 않았습니다. 특히 방은 서향이라 야간내내 오후의 열기가 남아있어 찜통 그자체 였습니다.
Sauberes und schönes Zimmer. Küche hatte mehr als nötig allerdings beschädigte Kochlöffel. Dann kostet Wasser dort 6€ und sie stellen es einem hin als wäre es geschenkt
Stayed 3 nights in Jun 2026
Verified review
6/10 Okay
Sylvia
24 Apr 2026
Disliked: Listing accuracy
Die Couch im Zimmer ist völlig abgewohnt und schmierig, die Küche ist kaum ausgestattet, ein kleiner Topf, eine kleine Pfanne und beides nicht sauber. Kaum Besteck, Küchenutensilien fehlen, keine Schüsseln, es gibt einen alten Schwamm und einen alten Spüllappen, kein Geschirrtuch. Die Handtücher sind alt und dünn. Die Lage ist in einem Wohn- Industriegebiet. Verkehrsanbindung ist gut.
Stayed 4 nights in Apr 2026
Verified review
6/10 Okay
Anja Bisgaard
14 Jan 2026
Liked: Room comfort
Flere småting. Værelset var meget varmt ved ankomst (gulvvarme skruet helt op, få ting i stykker, bruser og opvaskemaskine, og høj bib lyd fra gangen midt om natten. Dertil er det smule oversolgt på område, indretning og udsigt. Nærmeste takeaway er 700-800 meter.
Stayed 2 nights in Jan 2026
Verified review
6/10 Okay
Julia
11 Oct 2025
Liked: Communication
Disliked: Cleanliness
Parkplätze nur mit viel Glück, begrüßt wird man erstmal mit „wie wollen Sie die 50€ Kaution bezahlen?“
Das Hotel befindet sich am Ende einer Sackgasse, der Blick vom Balkon geht direkt auf ein riesiges Krankenhausgebäude, in der Nähe ist absolut nichts.
Stayed 2 nights in Sep 2025
Verified review
8/10 Good
Jose María
27 Jul 2025
Liked: Cleanliness, room comfort, communication
Escaso menaje, excelente lugar
El aparthotel está genial, tanto de aspecto como de limpieza y comodidad. La cama es muy buena, el sofá cómodo y el personal muy amable. Los contras son que el menaje de cocina es mínimo, dos de cada, y no hay tijeras, cazo, espumadera, etc, pero bueno, no es lo más importante. Solicité perchas para la ropa y amablemente me las proporcionaron. Lo más dificultoso es aparcar, ya que es una zona con bastantes talleres alrededor e incluso una base de taxis y siempre está la calle llena de coches. Aún así, lo recomiendo totalmente, porque cuando salgo lo que quiero es una buena cama y una buena ducha y eso lo consiguen. Recomendable al cien por cien.
Absolut und ohne Ausnahme keine Gäste erlaubt, auch nicht zum gemütlichen Treffen tagsüber zum Geburtstag, das ist kein guter Service
Stayed 3 nights in Jul 2025
Verified review
6/10 Okay
Ahmet
24 Jun 2025
Liked: Communication
Disliked: Cleanliness
Hallo zusammen,
Für Frankfurter Verhältnisse okay!
Wer die Haare in der Suppe sucht wird hier definitiv fündig.
Sieht schick aus, ist es aber nicht.
Mittelmäßig
Macht eure eigene Erfahrungen ist immer am besten.
Kleiner Tipp, Zimmer zu Straßenseite nehmen, dann seit ihr Safe!
Pro und Contras gibt es jede menge!
Stayed 11 nights in May 2025
Verified review
10/10 Excellent
Andrea
19 Jun 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Einfach super.
Stayed 3 nights in Jun 2025
Verified review
10/10 Excellent
Evita
7 May 2025
Liked: Cleanliness, room comfort, communication
God beliggenhed og komfortabelt hotel.
Virkeligt dejligt morderne hotel og venlig modtagelse jeg gerne benytter igen en anden gang.